i booked in Expedia and it said there is a private shower place. But it is not in reality. I don't know is the expedia problem or the hotel which make me so inconvenient, especially i booked 2 room, together with my parents!
The service attitude can be improved. It seems that the staff was unhappy for our early arrival. The dinner and the breadfast were average. Though, the hot spring was excellent and we could enjoy the hot spring at night and in the morning.
PS. The instruction on the paper and on the booklet are totally different, it makes us confused on the using time of the hot spring.
Very good service and very traditional. Really good experience but the location is a bit far from the bus terminal. Luckily there is free shuttle bus to the jr station and bus terminal but not frequent one