我可否免費取消拉斐爾套房公寓的預訂，並獲發全額退款？

可以。拉斐爾套房公寓在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

拉斐爾套房公寓是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

拉斐爾套房公寓的登記入住及退房時間為何？

登記入住開始時間：16:00；登記入住結束時間：00:00。退房時間為 11:00。

拉斐爾套房公寓是否配備廚房或迷你廚房？

是的，迷你廚房亦配備爐具、雪櫃及微波爐。

拉斐爾套房公寓附近區域有何特色？

拉斐爾套房公寓位於舊城區，短短 1 分鐘步程可到魯本斯故居，3 分鐘步程即達梅爾。

安特衛普拉斐爾套房公寓優惠

Q: 拉斐爾套房公寓是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

8/10 很好

2019 年 10 月 14 日

The room overall is very nice, clean and spacious. Location is great!

1 晚浪漫旅程

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 12 日

Property had its challenges with maintenance and missing tv remotes. Lovely space in great location otherwise with easy check in.

Matthew (1 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 17 日

Top plek op een top locatie

Joris (2 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 4 月 13 日

Dumb Flats was difficult all around. Photos are misleading and this is not a 2 bedroom as advertised. The instructions for the "Black GOKI keypad" are not for the black keypad clearly labeled "GOKI," but for the small keypad that is not labeled GOKI. Even with the right keypads, the codes sent did not work, and the attitude of the help center was that we were doing it wrong... we had to send video proving that we were doing it correctly and the codes did not work, and send video again when the new codes they sent also did not work. Floors were not clean on arrival; spills and uncleaned goo on walls in kitchen and toilet cabinet. Broken furniture (chair by entry door), half of lighting did not work, no remotes could be found for the TVs, broken inside pull for toilet cabinet, missing an entire door to close off kitchen from bath area. Soap dispenser missing from shower and hole in wall where it was pulled off; hole in toilet cabinet wall where toilet roll holder torn off; large hole in bath ceiling half-covered with tape and paper. Multiple loose cabinet pulls. No kitchen towels and no drying rack (important given there is no dishwasher). Espresso machine with no pods and no instructions. No extra blankets and cold in apartment, and heat could not be adjusted at all. Automatic lighting for stairs does not come on until after you trip on the stairs. It is a good location, and not on dumb flats that there is construction across the street that starts at 0500.

Gregory (3 晚友伴旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 3 月 31 日

They obviously deceive people by saying they have tv….you can’t have tv without a remote… which is non existent. You chat with them and they have you looking around for 20 minutes knowing full well that there IS NO REMOTE AND NO ON/OFF button on tv. They tell you technical department is unavailable, you check again in AM and told no word back yet. This is FRAUD plain and simple. You get 1 salad plate, 1 dinner plate and bowl. 1 each small and lg cup and same glasses. No napkins, tissue or paper towels. Hole in deck floor with gross table and chairs and cigarettes all over roof. AVOID!!!!! They appear to me to pull the same scam on every guest as far as tv…probably don’t want to pay for it and they know that’s a filter item in search. Never recommend. As a flight attendant I will spread the word!

Julie (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 25 日

Great apartment, super easy check in and out!

Arjan (3 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 3 月 21 日

It’s a great appartment, with a ajoining bathroom!

Maarten (2 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 3 月 3 日

Bad accommodation, but nice location

Nice location , but standard of flat was not as expected . The refrigerator was broken , cooking fan not working so it was not possible to steak meet or store any food . Tv was not working (no remote control) But the worst thing was the heating fan not working . The temperature inside the flat was low and we were freezing . All contact with smart flat did not help us . They where waiting for feedback from technical team . I regret ordering this apartments and the issue with tv and refrigerator has been reported by former customers as well and should have been fixed ahead of Your stay . The temperature in flat should have been fixed ,especially at this time of year with outside temperature of 6-8 degrees celcius .

Torbjørn (4 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 2 月 25 日

I Made reservations for a suite with two bedrooms but i got two separate bedrooms on different Floors. The floors where on two and three and there was no elevator, for our Age this was a big Climb. It took along Time to get Connected with the helpdesk and they did not solved the problem. The appartements are clean and nice, but i missed the reception and elevator / vending machine for coffee or breakfast. Very nice was situation; middle of Antwerp

Petra (1 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 2 月 2 日

Fijne plek midden in het centrum

Bart (1 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 1 月 31 日

Terrible experience

My stay at raphael suites has been extremely disappointing. For the past times that I have been there, the place is only going from worse to worse. You can tell they don't care about the details anymore. The suites have many broken elements, and new bad surprises each day and this would be ok if they would fix things but they don't. It really feels like they don't care at all anymore and it made the experience so uncomfortable. There was no heating at first (while freezing outside), then there was no light in the bathroom, then there were other people having access to the code and then for 3 days there's a light that didnt turn off which meant that I couldn't sleep. I can't believe a place like this can still have so many issues and such a bad service. Extremely dissapointing.

Ornella (11 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 1 月 6 日

Très bien situé, près des marchés de Noël et boutiques. Plusieurs options de restauration. Appartement très comfortable mais plusieurs lumières ne fonctionnaient pas donc l’éclairage de l’appartement plutôt sombre, surtout lorsqu’il pleut. Très propre, parfait pour trois ou quatre personnes. Communication avec locateur facile.

Johanne (2 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 12 月 23 日

Erika (1 晚友伴旅程)

Expedia 真實旅客評價

8/10 很好

2024 年 12 月 22 日

Beautiful apartment but bathroom needs attention

The apartment is beautifully decorated, comfortable beds and spacious with wine glasses and a kitchenette. But, there was a leak coming from the upstairs apartment. Not just a bit of a leak but a flood that filled a pan. As we were only there one night we had enough towels to mop it all up. This has been mentioned in previous reviews so needs to be looked at immediately. Also the bathroom door was completely missing on one side. My son refused to shower with the family able to see him! Shame because the bathroom is really beautiful and the shower was good. The room was hot and the air con didn’t seem to work. A lot of lights are out especially the main one. It was a very good price for a lovely room but people shouldn’t be staying there till these issues are fixed. However, we found it all very funny and had a good stay because we were on holiday.

Anthony (1 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2024 年 12 月 15 日

Het verblijf was mooi. Wel kregen wij een lekkage wat het in het algemeen wat minder heeft gemaakt.

Maud (2 晚浪漫旅程)

Expedia 真實旅客評價

4/10 一般

2024 年 12 月 14 日

The property looks nice in photos but did not function well. Every other item was broken or not functional in the apartment. We had to use a flashlight to illuminate the toilet area because the light was burnt out. There was no wifi signal on the third floor. When I contacted Smartflats they filed a ticket and because they are a long-distance property manager did not do anything about it. I will not be staying with Smartflats again.

Jill (2 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2024 年 11 月 3 日

Sehr schöne, große Altbauwohnung mit hohen Decken und Designmöbeln. Einstmals hochwertig ausgestattet, könnte sie dringend eine Renovierung gebrauchen. Die Toilettentür z.B. kann man mangels Klinke nicht schließen, der Halter für das Duschgel ist abgefallen, Flecken auf dem Teppich etc. Die Straße vor dem Haus ist momentan aufgerissen, weshalb es auch morgens sehr laut war. Aber das ist ja nur temporär. Sonst ein gutes Viertel. Wir haben uns trotz der Mängel wohl gefühlt.

Alexandra (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 10 月 17 日

Max (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 9 月 22 日

a lovely, quirky place within walking distance of lots of cafes.

Steve (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 8 月 17 日

Hele nette accommodatie, wel 3 trappen op voordat je bij kamer bent. Accommodatie ligt midden in stad, alles op loop afstand. Kamer is erg mooi en netjes.

Jara (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 4 月 25 日

Excellent place to stay

Very nice property, very clean and organized. It is in a very good location, close to commercial and historical sites. A lot of things to do and places to eat nearby. We had a little confusion with the entry code, but could sort it out with the help of the property management and they immediately took care of it.

Gabriela (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2024 年 1 月 2 日

Très décevant

Beaucoup de petits problèmes : douche glissànte, aucune notice pour régler le chauffage ni la télévision, un incroyable sous-équipement de la kitchenette (seulement 2 assiettes et 2 verrres à eau par exemple, pas de grille-pain). Et une communication de pure forme en l'absence de contact sur place. Navrant pour une location bien située et à la décoration soignée (malgré un chariot de linge sale stationné en permanence dans l'entrée !!).

Jean-Bernard (4 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2023 年 11 月 24 日

Marc (2 晚行程)

Expedia 真實旅客評價

8/10 很好

2023 年 10 月 19 日

Jisk (2 晚行程)

Expedia 真實旅客評價

8/10 很好

2023 年 10 月 13 日

Caroline (2 晚行程)

Hotels.com 真實旅客評價

拉斐爾套房公寓

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常見問題

我可否免費取消拉斐爾套房公寓的預訂，並獲發全額退款？

拉斐爾套房公寓是否允許寵物入住？

拉斐爾套房公寓的登記入住及退房時間為何？

拉斐爾套房公寓是否配備廚房或迷你廚房？

拉斐爾套房公寓附近區域有何特色？

拉斐爾套房公寓的評價

評價

很好

9.4/10

9.0/10

8.0/10

9.0/10

7.0/10

評價

8/10 很好

真實旅客

8/10 很好

Matthew

10/10 完美

Joris

4/10 一般

Gregory