Our room was definitely not cleaned upon arrival. There was visible trash, dirt, and hair all over the sheets, and the room had a very unpleasant odor. I asked to be moved to a different room, but I was told there were no other rooms available. The front desk attendant kindly came to change the sheets, but while I waited in the lobby, I noticed about five other guests arriving to check in with no one available to assist them — it was clear the hotel was short-staffed.
Before leaving, I attempted to take a shower, only to discover that the hot water wasn’t working. At that point, I decided to book another hotel. Overall, it was a very disappointing experience.