2/10 欠佳
2025 年 3 月 14 日
NO HOT WATER, WE LEFT AND ARE WAITING ON REFUND
We left after the first night as there was no heat or hot water. The manager Julian was supposed to cancel the reservation so that we could be refunded the final six nights as we'd booked for a week as we were unable to through Hotels.com and he never did! Still waiting for our refund of six nights plus the $150 deposit he insisted on at check in. He is rude on the phone and keeps hanging up on me or not answering when I call. The worst hotel experience I have had in my life STAY AWAY this place is a total dump, holes in the door, no hot water and the guy who runs it is shady. I cannot believe this place is even listed here it takes all credibility away from your site.
James
James (7 晚商務旅程)
Hotels.com 真實旅客評價