The room was nice, but once I arrived they were demanding me to pay again after everything was paid on full before I arrived, having to talk to the manager then finally common up with a lame excuse that it's the new computer. Next as you get ready to go to your room you are stopped and harassed to go on a tour to purchase a time share. There is plunty of parking but they charge you 25 dollars a day to park on thier property. This place is all about the money.
BOBBIE
BOBBIE (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 3 日
Christopher
Christopher (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 27 日
We had just gotten off our flight in San Diego to be informed by email that they had overbooked the property we were staying at and they were canceling our reservation. I spent over four hours on the phone with people playing the blame game trying to get a new reservation at a different property that would be comparable and close to the party we were traveling with but everywhere was booked. We finally had no choice but to be downgraded for something we had paid in full for two months earlier. Over booking and canceling someone’s reservation the day of arrival is extremely unprofessional and Very poor business practices in my opinion. Not to mention, that this was a pretty awful and unsettling experience for our family. Makes me very Leary to trust and book with Expedia in the future
Teasha
Teasha (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Nice place far drive from
Amenities
Stephen
Stephen (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 20 日
Do not recommend
Room had roaches so they moved us but then the next room had bedbugs.
Manager refunded my money.
Lisa
Lisa (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 6 日
This was a nice property and the staff is friendly; however, the parking garage is really compact and tough to maneuver if you don't have a small car. Parking is also $25/night which I wish I would have known prior to booking. We got a complimentary gift bag upon checking-in which I thought was nice, but they also tried talking us into going to timeshare meetings which I wanted no part of. Outside of that, the property seemed to be well maintained and relatively quiet which was nice.
Stephanie
Stephanie (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 4 日
Dont stay wont honor prepaid reservation
Didnt honor our reservation. When we arrived said the were overbooked and had canceled our prepaid reservation. Front desk front desk did nothing to help.
Troy
Troy (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 7 日
Lisa
Lisa (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 2 日
Morena
Morena (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 26 日
My family felt at home immediately. The kitchen and amenities was perfect for y family.
JANETTE
JANETTE (4 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 24 日
Carrie
Carrie (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 24 日
WiFi should be free television stream
Rodrigo
Rodrigo (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 21 日
The room was clean and spacious.The paid WIFI is horrible. It's best to get a WIFI puck from the front desk. The problem was it was all checked out by other guess. We had to rely on our phone data for internet to complete our work. I would call the front desk everyday and they would tell me it was not available. after several days, I decided to walk to the front desk and magically they had plenty. They only clean the room once a week, you'll have to call and schedule the cleaning. Another thing I really dislike is right after you check in and get your room keys, they want to go speak with a representative pretending to provide you a gift but it's just a Time Share rep that's trying to get you to sign up. I've staye there several times now and this time I told the lady I'm not interested in Time share and proceed to walk to my car. She followed me all the way to my car just to get my information. Be prepare to be directed to the Time Share rep after checking in.
Souphab
Souphab (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 7 日
Kitchen was very nice. No wifi. They said they were working on it but according to other reviews its always this way. No excuse day and age. They try to get you into a time share meeting.
Mary
Mary (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 5 日
VMR
VMR (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Darlene
Darlene (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 27 日
Family fun
I can't say enough about this place. Everything is brand new. Super clean, Eco-friendly rooms and the staff was superb. The two-bedroom two bathroom suites are large and come stocked with everything to make it your home away from home. Great location for a family-filled getaway. We will definitely come here again.
Diane
Diane (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 24 日
Juan Francisco
Juan Francisco (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 12 日
Gang
Gang (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 7 日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 2 日
what a great reasonable place with a great location to down town, balboa park, san diego zoo etc.