I have stayed at many Marriott properties worldwide, but this was by far the worst experience I’ve had with a manager in the entire brand. When we returned to our room, we found the bathroom ceiling leaking water. The situation was handled extremely poorly no apology, no effort to make things right, and just attitude when we asked for a different room so we wouldn’t have to waste our vacation waiting for repairs. This is the lowest level of professionalism I’ve ever encountered at any Marriott hotels. The company should seriously review this manager’s qualifications because experiences like this make me reconsider staying with Marriott in the future.
Allen
Allen (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 14 日
Sharaya Lanise
Sharaya Lanise (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 12 日
Janice
Janice (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 8 月 12 日
Does not have elevators to the pools and restaurants, 3 storey escalators and long long distances to go anywhere and do anything.
Hotel Far far away from anything.
RICARDO BARROSO
RICARDO BARROSO (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 6 日
It was one of the most stunning views and a super romantic resort—not for partiers. The private beach, excellent food, and fantastic staff were also highlights.
Special thanks to Francisco, one of the managers, for being so gracious and kind.
The restaurant staff to the hostesses- top-notch. Jose and the team.
Valet- 3 mins wait time, and the guys are great.
I would rather pay a bit in Cabo to get top-tier service, and the beachfront was stunning. I will be back.
The place is super clean, and at night, you can hear the waves.
Every person entering the property is checked.
Judy
Judy (4 晚家庭旅程)
Orbitz 真實旅客評價
2/10 欠佳
2025 年 8 月 4 日
Not very accommodating and just laughed at my situation
Khadijat
Khadijat (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Allison
Allison (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 7 月 30 日
This was a weird experience. Beautiful property but almost no customers. Staff mostly did not speak English. Restaurant with 12 waiters and we were the only customer, but they still could not get it right. I don't like to write negative reviews, but overall I say "not worth the money", sorry.
Jennifer
Jennifer (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 29 日
A LOT more cockroaches on the property this year than in previous years. Still a fabulous time! Beautiful facility and amenities!
Mary
Mary (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Repeat stay. Nice quiet location on coast. Close to San Jose Del Cabo for a change in restaurants/ wander around town.
Jeremy
Jeremy (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Nabil
Nabil (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Carlos Gaston
Carlos Gaston (4 晚浪漫旅程)
Orbitz 真實旅客評價
10/10 完美
2025 年 7 月 27 日
We had an amazing time at the Jw marriot all the staff was amazing and always made sure to take care of us. Tadeo was so welcoming and attentive and Aracely kept our room clean and our waters always restocked. Thank you all for a lovely time in Cabo!
Flora
Flora (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 27 日
David
David (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Adrian
Adrian (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Beautiful property! Great customer service. If you are looking to relax in a serene place this is it. All the staff are great and the swim up pool is fantastic. we had no issues and it was our 2nd time visiting the JW in cabo.
The property I amazing, the design and the views. However I would recommend more for adults, there is no shadows in the pools and kids get sunburned. The service is not tipoical of Mexico because urea slower but the food is amazing so worth your while
Sandra Iriarte
Sandra Iriarte (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 9 日
Very hospitable staff. The hotel is family friendly and my daughter had a lot of fun. Will stay here again!