We were overall very happy with our stay. The location is fairly convenient, the view is amazing, the staff was excellent, the food was good, and we appreciated the free shuttle service to the bus stop and town square. Our major disappointment was our room. When we booked the room, I called to confirm that the terrace pictured was what I had booked and was told it was. However, when we arrived, we found that there is only one room with the very large terrace that has completely unobstructed views and it is on the 7th floor of the building. We were placed in a room on the 5th floor with a garden and terrace; however, the view was somewhat obstructed by a lower terrace that looks like may have been a pool in the past years but has been changed to a patio that guests are not permitted on. There were several other beautiful locations in Ravello, but we chose Villa Piedimonte specifically for the large terracotta tiled terrace with the panoramic view, so we were highly disappointed to be on the lowest floor that did not offer the view we had confirmed.