Large hotel with lots of tour bus traffic. Large lobby, lounge is only open for one and a half hours. Stayed in a traditional Japanese style room that could sleep 7. Four people was very tight. No complimentary coffee. Extensive breakfast buffet needing reservations and expensive. Floor we were on was in need of renovation. Could have been cleaner.
Dan
Dan (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 3 日
KENTO
KENTO (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 1 日
Do not buy meals
Hotel it self is ok but the dinner and breakfast buffet ia definitely not worth the money. The bento from nearby supermarket would have been better
A long way from Nagano Station. A long way from anything. Did not receive a reply from the hotel when making enquiry with regard to a courtesy bus/car. Lobby was huge; hotel was huge; room was spacious; bed was lumpy; 'capsule' bathroom smelt from poor drainage.
Staff were efficient and polite. The courtesy bus on the hour may have been improved with half hourly rather than hourly schedule and start earlier as distances needed to be factored in to excursions.
Penny
Penny (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 22 日
Large hotel with Onsen
Large hotel with a nice large Onsen for guest use. Rather far from central Nagano. Need to either take the hotel bus that goes every hour or take the local bus. Supermarket and Lawson store within walking distant from 5 minutes.
Breakfast available on site. Good selection. However if staying several nights it can get a bit repetitive.
Andrew
Andrew (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Colin
Colin (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 17 日
Mehrdad
Mehrdad (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 12 日
Frank
Frank (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 8 日
almost perfect, non English speaking people at the counter are very helpless and not able to give info about hotel or travel information or what about the hotel around.