PHÖNIX Hotel

Bergneustadt hotel with spa and indoor pool

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

In-room safe, desk, laptop workspace, soundproofing

Nestled at PHÖNIX Hotel, a tranquil oasis awaits with a lush garden and playground. Rejuvenate in the spa with treatments like manicures or hot stone massages, then indulge in Regional cuisine at Panorama Restaurant.

Excellent

Popular amenities

Electric vehicle charging point
Gym
Airport transfer
Pool
Bar
Spa

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Fitness center
Sauna
Steam room
Room service
Meeting rooms
Airport shuttle
Terrace
24-hour front desk

Feel at home (6)

Playground on site
Private bathroom
Separate sitting area
Television
Garden
Terrace

$148 nightly

Oct 5 - Oct 6

Total with taxes and fees

Why we love this property

Pure relaxation zone

A full-service spa offers facials, massages, and body treatments at this hotel. Guests unwind in the sauna, steam room, or serene garden.

Work and wellness blend

This hotel combines productivity with meeting rooms and laptop-friendly workstations. After hours, indulge in spa services, massages, and sauna time.

Room options

Check availability for these dates

Tonight

Oct 4 - Oct 5

Tomorrow

Oct 5 - Oct 6

All rooms

1 bed

2 beds

Showing 6 of 6 rooms

Standard Single Room

Very good

Highlights

Separate sitting area

Soundproofed

Heating

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Satellite channels

183 sq ft
Sleeps 1
1 Twin Bed

Standard Double Room

Highlights

Separate sitting area

Soundproofed

Heating

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Satellite channels

215 sq ft
Sleeps 3
1 King Bed

Comfort Double Room, Park View

Very good

Highlights

Separate sitting area

Soundproofed

Heating

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Satellite channels

215 sq ft
Sleeps 3
1 King Bed

Family Triple Room

Very good

Highlights

Separate sitting area

Soundproofed

Heating

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Satellite channels

258 sq ft
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Family Quadruple Room

Highlights

Separate sitting area

Soundproofed

Heating

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Satellite channels

Sleeps 4
1 King Bed and 1 Large Twin Sofa Bed

Deluxe Double Room, Park View

Exceptional

Highlights

Separate sitting area

Soundproofed

Heating

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Satellite channels

Park view
Sleeps 3
1 King Bed

Similar properties

Daily buffet breakfast (EUR 12 per person)

Pool
Spa
Pet friendly
Free parking

$92 nightly

Nov 3 - Nov 4

Total with taxes and fees

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About the neighborhood

Am Räschen 2, Bergneustadt, 51702

What's nearby

Aggertalsperre - 7 min drive - 2.3 km
Gumbala Water Park - 8 min drive - 7.0 km
Eckenhagen Monkey and Bird Park - 8 min drive - 7.9 km
Monte Mare Reichshof-Eckenhagen - 11 min drive - 10.0 km
Listertalsperre - 18 min drive - 17.8 km

Getting around

Cologne - Bonn Airport (CGN) - 52 min drive
Düsseldorf Intl. Airport (DUS) - 75 min drive
Gummersbach Station - 16 min drive
Meinerzhagen Station - 18 min drive
Gummersbach Dieringhausen Station - 19 min drive
Airport shuttle (surcharge)

Restaurants

‪Selammm Döner - ‬17 min walk
‪Star - ‬4 min drive
‪Pizza 49 Daro - ‬3 min drive
‪Schwarzenberger Hof - ‬4 min drive
‪Holsteiner Fährhaus - ‬9 min drive

About this property

PHÖNIX Hotel

When visiting Bergneustadt, PHÖNIX Hotel is a great choice to consider. Guests can visit the spa to indulge in hot stone massages, facials, or body treatments, and Regional cuisine is served at Panorama Restaurant, which is open for lunch and dinner. Other highlights include an indoor pool, a bar/lounge, and a fitness center.

At a glance

Hotel size

- 58 rooms

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11:00 AM

Special check-in instructions

- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- Pets allowed*
- Service animals welcome
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site

Transfers

- Airport shuttle*

Other information

- Designated smoking areas

Property amenities

Food and drink

Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli

Traveling with children

Playground
Children's menu

What to do

Pool table
Hiking/biking trails nearby

Working away

Meeting rooms

Services

24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage

Facilities

Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An indoor pool
Full-service spa
Sauna
Steam room
Banquet hall

Accessibility

Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible lounge

Room amenities

Be entertained

20-inch flat-screen TV
Satellite TV channels

Home comfort

Heating
Bathrobes and slippers
Iron/ironing board (on request)

Sleep well

Soundproofed rooms
Bed sheets provided

What to enjoy

Separate sitting area

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free WiFi

Daily housekeeping
In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures.

Dining

Panorama Restaurant - This restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

Airport shuttle service is offered for an extra charge

Renovations and closures

This property is closed from December 31 2025 to January 1 2026 (dates subject to change).

Children & extra beds

Cribs/infant beds are available for EUR 15.0 per stay

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

PHÖNIX Hotel Bergneustadt

PHÖNIX Bergneustadt

PHÖNIX Hotel Hotel

PHÖNIX Hotel Bergneustadt

PHÖNIX Hotel Hotel Bergneustadt

Frequently asked questions

Is PHÖNIX Hotel currently open?

This property is closed from December 31 2025 to January 1 2026 (dates subject to change).

Does PHÖNIX Hotel offer free cancellation for a full refund?

Yes, PHÖNIX Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at PHÖNIX Hotel?

Yes, there's an indoor pool.

Are pets allowed at PHÖNIX Hotel?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at PHÖNIX Hotel?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by PHÖNIX Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at PHÖNIX Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at PHÖNIX Hotel and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. PHÖNIX Hotel also has a sauna and a steam room, as well as a picnic area and a garden.