Great pool, clean, lovely hotel and staff with good amenities
Aaron
Aaron (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Pranam
Pranam (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 27 日
Rahul
Rahul (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Star experience
Lovely place to visit. Specially with kids it’s treat for them. Kids friendly staff and extremely clean. Totally a 5 star experience at Novotel.
Ashwini
Ashwini (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 21 日
Considering that Novotel is a 5 star rated hotel, lot of things were missing. No welcome drink, No Garden for kids to play. My room was small with small beds, it was very uncomfortable for me to sleep. We had booked a room for 2 adults & 2 kids & I did not like the room or beds. Not much amenities to enjoy. Good that I had booked imagica theme park & then water park the next day or my stay could have turned out to be very boring. To make my experience even bitter I was made to wait for 20 - 25 minutes for checkout. There were 2 counter, your staff Deepa told me that the other counter which has 5 people in queue was for check-out. Her counter only had 1 in queue. When I questioned the manager (Aditya I believe), he said both counters are for check-out & deepa lied him that she told me the same. Honestly I enjoyed in imagica & not in Novotel. Breakfast was good but can be improved by introducing more Non-veg breakfast items. Overall Not worth the money paid.
Franky
Franky (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Nitin
Nitin (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 12 日
Harsh realities.
We had a confirmed booking for one superior room having one king size bed as shown in booking page.We reported for check in correectly at 2 PM.But they kept us waiting for more than 2 hours and compelled us to check in a twin bedded room ,completely different , as shown in the booking page.This was a connecting door with another room apparently looks like a kids room having low type comode,very problematic to both of us .
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 10 日
Rashmi
Rashmi (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 7 日
The staff at reception was overburdened with long queue of people trying to check in. On top of it they didnt allowed me to checkin saying they have not got any reservation for me from expedia. I had to check with expedia and after lot of to and fro they finally got the confirmation and i was given the room. It took almost 2 hours and it was a pathetic experience as i was with family including kids.
Otherwise the hotel is good, clean and nice to stay in.
Nilesh
Nilesh (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 6 日
Priti
Priti (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Our stay at this property was very pleasant. The rooms are very clean and spacious. Their buffet breakfast, lunch and dinner has lots of variety and really delicious!
Neelesh
Neelesh (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 25 日
We loved our stay at this property. Very clean and their buffet breakfast , lunch and dinner has variety of options and really delicious !
Neelesh
Neelesh (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 16 日
Highly recommended
The hotel is really good and food is excellent. The staff is cooperative . One note be very specific regarding room cleaning , you want or not. As I informed the team at reception no room cleaning required but still when we came back from imagica , room was cleaned. Imagicaa is walking distance and hotel is amazing. Fun part cartoon imagicaa performances at the restaurant keep up the feel of the place.
Ankita
Ankita (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 6 日
The best option if you want to have a nice & comfortable stay near Imagica!