Staff was very kind, nice place, Quinta Avenue very close
Valérie
Valérie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 10 日
Esta muy conmoda la habitacion, y el desayuno muy rico, hacen unos omeletes muy sabrosos Jesus nos atendio super bien y tienen varias opciones muy ricas para desayunar.
El check in fue muy sencillo, Roman fue muy amable, el dia del check out saldriamos muy temprano y nos tenian box lunch para el camino.
Tienen muy buena seguridad en el estacionamiento, los chicos fueron muy amables y disponibles para abrir aunque fuera muy temprano por la manana.
La alberca esta super, muy relax.
Muy cerca de la quinta avenida.
Sin duda regredariamos
Felipe
Felipe (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 6 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Isael Sadrachs
Isael Sadrachs (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 17 日
O hotel em si é muito bom e charmoso. A equipe é atenciosa no geral e as instalações de qualidade. A comida do café da manhã é muito boa e as refeições da cozinha custam bem menos do que nos restaurantes próximos, mantendo um nível melhor de qualidade. Nossa única ressalva foi em relação ao nosso quarto que consideramos bastante ruidoso e sem privacidade, dada a vista da avenida movimentada (o que foi anunciado como vista da cidade era vista de uma avenida qualquer bem movimentada). Fora isso, foi tudo bem.
Livia
Livia (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 30 日
Hotel de boa localização, bem próximo à 5a avenida. Muito boa estrutura.
Atendente deveria ter mais de um idioma para se comunicar.
Carmen S
Carmen S (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Edith
Edith (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 24 日
If you need an affordable stay at Cancun this hotel is fine! There was nothing alarming about the area but nothing super special either. It wasn't a luxurious hotel although you can tell that maybe once it was. It smells a little funny, just like mop water but it passes in comfort and has everything you actually need. Like an iron, it wasn't in the room but we could get it from the front desk. The food was a 5/10… but the staff was very kind!!!
Alondra Gonzalez
Alondra Gonzalez (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Everything at this property was lovely. It was quite and calm. The pool was great. Very walkable to the strip of playa del carmen. The only thing were the beds and pillows a little stiff. Overall everything was great and had a good time stay here.
Moises Alberto
Moises Alberto (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 18 日
CARLOS ALBERTO
CARLOS ALBERTO (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
People at the facility was excellent and the room was super clean in my 8 days in there. Food was great. I didnt like the partking place but the service was really nice.
Francisco
Francisco (8 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Jose
Jose (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 5 日
Pedro
Pedro (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 5 日
Place was stunning, staff was amazing, and the breakfast incredible. Inside the hotel and all common areas including pool and bar were quiet and relaxing. Although I loved the layout of our 2nd level junior suite and terrace, the noise was such a nuisance. Late nights with traffic and partygoers and bright and early in the morning with the rush hour traffic sleep was difficult. Other than that everything was great!
Margarita
Margarita (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 1 日
This was my 3rd stay at this property. I wish they had a way to pay for breakfast in the dining area versus having to go down to pay then back up to eat.
When I was checking in after about 13 hours of travel time, I forgot to get my passport back due to exhaustion. I never realized it, and after 3 times of going down to the front desk, they still never handed it back to me. I checked out and realized I never got it once I was hours away. I wish they had brought it to my room after I checked in or at least had given it back on one of the 3 times I went to the front desk. They did keep it safe for a friend to pick up a couple days later.
Emily
Emily (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Unique, quiet and very closed to everything
Charitsa
Charitsa (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Recomendo fortemente!!
Amamos o HM! Quartos grandes, cama enorme, chuveiro forte, excelentes opções de café e atendimento extremamente cordial!