No WiFi or TV. Only 2 towels no extra, and no wash cloths. Paper thin sheets and blanket. Shower was made for a kid had to bend down also a hole in the tube. Very loud and noisy outside our room
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 6 日
Cheap yes, nice.....HELL NO!!!
Old and not nearly as nice as pictures showed. Place is old and very dated. Romm was not fully cleaned and, tv did not work and had a remote in room from completely different tv. No toliet paper roll holder tp was thrown on toilet itsself. Room had no phone inside. Cheap yes nice.... HELL NO. Will never use again. Place is just sol old and very outdated. I really again fill we got swindled due to the photos. Place is NOT NICE AT ALL.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Only provided 2 towels. We're out of extras.
Amanda
Amanda (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 3 日
DO NOT BOOK HERE !!!
We decided to cancel our stay due to bedbugs, roaches and they couldn’t even provide us a room key!
Makenzie
Makenzie (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 1 日
Wesley
Wesley (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 30 日
Had to switch rooms right after checking due to water all over floor. After moving rooms had to go ask for towels.
Chastity
Chastity (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Room was ok service was great just the rooms need a bit more work and upkeep
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 25 日
Not again
We had two queen beds. There was one chair to sit on in the room. The water in the bathroom toilet ran non stop. The TV had no signal from the cable. Te refrigerator did not work. The phone was missing a cord to the wall. The mattress needs to be replaced, it was worn out. The bathroom toilet paper holder was missing a wall bracket. The night time security door lock was broken.
Bill
Bill (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Eva
Eva (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 21 日
Daniel
Daniel (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 19 日
We found bugs in our room
Brittany
Brittany (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 18 日
Wesley
Wesley (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Best room in Pigeon Forge
The room was amazing and the cleanest in town, Staff was top notch and Sheila at the front desk was absolutely amazing and was so helpful. The property is such a better place with here at the desk.
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Lauren
Lauren (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 15 日
Don't stay here
Only thing good about this stay is the room was very clean. No t.v. I told the front desk she said lots of TV's were not working. I asked for a ice bucket and was handed a bag with ice. They used their hand to scoop out a hand full. This has to be my worst experience here. Since I've stayed here in the past on several occasions. This hotel has really gone down hill. Plus we seen several roaches in the bathroom.
Sean
Sean (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 14 日
Awful! Worst hotel stay ever! We were booked for three nights and left after one. Only positive thing was the young man at the front desk checking us in had excellent customer service.
Lisa
Lisa (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 11 日
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
Home
Why stay anywhere else
Steven
Steven (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 9 日
Amanda
Amanda (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 7 日
Americana Inn Pigeon Forge, TN
Not so good. They saw my local ID & put us in what's considered "a weekly rental". No room service of any kind. Front desk tried to charge my card $191.81, $75, $75, then settled on $65 (which is currently being used as a deposit). I don't understand all the excess charges when i booked & paid for my room online. Won't be staying there again.
Tammy
Tammy (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 5 日
Wendy
Wendy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 3 日
Worst around
This place is the worst place I’ve ever stayed at and all my times of staying at Travelodge’s motels, hotels, and everything in between. I sat outside of the office for an hour waiting on somebody to show up because nobody was answering the door and nobody was answering the front desk line. They left a list of numbers up to call and no way would answer those phone numbers either I had to call Hotels.com to be able to get my Reservation refunded as we were going through that people coming out of their rooms were telling us how terrible the front desk is and there’s probably nobody even up there because there hasn’t been anybody up there for several hours they disappear and they do what they want when they want. I discourage anybody from staying here after experiencing something like this I was with my family, my pregnant wife and my daughter And they should not have to suffer through something like that due to somebody’s laziness and disregard for anybody else.