Extremely disappointed to the point my family had to consider finding another hotel. The room was filthy—stained sheets and a terrible smell. It was clear that housekeeping had not done a thorough job. I expected better cleanliness for the price. I do not recommend this place unless they seriously improve their standards.
Ebony
Ebony (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
ashley
ashley (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 24 日
Best location
This hotel was okay; the kids enjoyed the heated indoor pool since it was winter when we visited. It is all outside so you will need to walk back to your room through the weather. There were some obvious signs of wear and tear throughout the place; a dented piece of metal along the elevator door frame, a piece of the wall liner inside of the elevator had came off showing just the metal casing of the elevator, lots of scratched in names and initial anwhere you look. On our first day there, the worker entered the room, I think they mistakenly thought we had checked out. It took us by surprise as our group was all female and a strange man had barged into the room. Maybe they be more careful when reviewing checkout times and even knock before entering any rooms. There was also a few bugs here and there.
The biggest plus for this hotel is affordability and location. It is in the perfect spot to get to the Island and out to the parkway with ease. There is a grocery store and gas station across the street and a couple of souviner shops next door. All in all I would probably stay here again.
Shelly
Shelly (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 22 日
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 18 日
Natasha
Natasha (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 13 日
Crystal
Crystal (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 10 日
Daniel
Daniel (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 21 日
Pleasantly surprised
We had a great stay, plenty of room. Easy check in, and easy Dropbox check out.
charlotte
charlotte (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 20 日
Susan
Susan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 17 日
Amazing Stay
Always an amazing stay! Such a friendly staff also!
Penney
Penney (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 13 日
Breanna
Breanna (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 13 日
Decent place to stay but beware of the details
The room was renovated but had boxes under desks instead of actual dressers. Shower had black mold on ceiling. Overall it was a fair place to sleep while visiting Dollywood. No doorknob was on the third "bedroom" door. Bedrooms did have doors but really one room flowed to the other. No locks on bedroom doors.
Rachel
Rachel (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 8 日
Lori
Lori (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 4 日
Inexpensive and very good.
Very nice, large updated room. In a perfect location to walk to many attractions. Rooms all have outside balcony entrances, but the view is worth mentioning. No breaakfast, but the price wad very good.
David J
David J (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 2 日
Great - NYE stay
After reading some of the bad reviews, I was very hesitant about booking here. We were a family of 6 adults and 2 toddlers and a service dog. We stayed in a 3 bedroom suite. It’s not a 5 star hotel, but they don’t claim to be either. We had plenty of room for all of us. Everything was clean. Our beds were made everyday and towels were replenished. The location was excellent. I do not have anything bad to say about our stay at all. For the money, you can not beat it. We were there for NYE and we could see the fireworks at the Island from outside our room which made things so good. We didn’t have to fight the crowds and the babies could sleep while the adults could celebrate.
TRICIA
TRICIA (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 2 日
Terry
Terry (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 30 日
Run down
Room are not clean
Poor condition
Angelo
Angelo (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 28 日
Zachary
Zachary (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 22 日
The elevator worked half the time definitely sketchy but everything else for the price was pretty awesome. Definitely a great hotel and spot for the money with indoor pool and be center of city
Dustin
Dustin (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 20 日
Timothy Wade
Timothy Wade (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 20 日
Dirty sock in the closet. Popcorn and chips behind the bed.Vent in the bathroom was disgusting.( It looked like it had never been cleaned. ) Toilet moved when you sit down or got up. Phone was in a drawer with no cord. One light in each bedroom missing on each side of the bed .(there was a hole there for it) Ceiling light in second bedroom kept flickering. Remote control for tv in second bedroom didn't work.
Tina
Tina (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 20 日
Katie
Katie (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 13 日
The property was well maintained and very clean. The staff were all courteous and accommodating. The room was spectacular. Only down side being the open balcony style hall leading to the rooms as i have a fear of hights. Would love to someday see bigger suits available on the ground floor.