Very nice staff. Have restaurant within hotel and still service in late evening - this is great considering you finish day tour to Torres del Paine and still have big dinner.
MING SHAN
MING SHAN (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月2日
The staff at the hotel were very friendly and helpful. Water service was interrupted one of the nights which was a great inconvenience after a long day to not be able to shower or even flush the toilet. The hotel is far from downtown and since is technically a different town taxis charge extra to/from this location. The view from the hotel
Is beautiful but it isn’t a nice area to walk around.
Barbara
Barbara (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月13日
Cleanliness and staff were friendly and helpful.
Shannon
Shannon (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月20日
Great place!
Beautiful location and really friendly and helpful staff. Would definitely recommend for any stay!
Daryl
Daryl (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月25日
Quaint hotel with wonderful staff
The staff at this hotel was exceptional. Very kind. Very helpful. It’s an older hotel that could use some improvements. The beds were comfortable. We ate breakfast buffet and dinner. Both were good. Beautiful location. View of the Magellan channel. 5 minutes from airport. 20 minutes from town.
Bonnie
Bonnie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年10月16日
Sergio
Sergio (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年2月9日
Seeblick
Wunderbarer Service - gute Tourangebote - nur unzureichendes Internet - ruhige Lage mit Blick auf den See
真實旅客
4 晚行程
Hotels.com 真實旅客評價
8/10 很好
2022年1月17日
Ubicación perfecta para viajes a las torres
MISAEL
MISAEL (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2022年1月14日
Mónica
Mónica (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2020年1月3日
O atendimento foi muito atencioso, porém o hotel precisa de uma repaginada, melhorar o quarto, por exemplo. Mais conforto. Dar mais acessibilidade, não possuí elevador.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2020年1月2日
Marcelo
Marcelo (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2019年11月27日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2019年11月24日
Great hotel. As advertised. Could use a gym.
真實旅客
7 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2019年3月6日
La vista es muy linda y la atención es muy buena. Las habitaciones están bien, la cama amplia y cómoda. La ubicación es apartada del centro por lo cual es muy tranquila. Mi única observación es la limpieza de blancos. Toallas, sábanas y acolchados se los ve viejos, amarillentos y algunos manchados. Lamentablemente no causa impresión de limpio, aunque supongo que lo estaba. Las instalaciones son algo viejas (empapelado, alfombras, radiadores) y están un poco descuidadas. Se destaca la atención de la recepción, muy atentos y amables.
Vanesa
Vanesa (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2019年3月1日
Beautiful setting with room having gorgeous view of the lake. Boutique type hotel with testaurant. While a couple of miles from town, location is quiet, setene and peaceful. Do not rxpect luxury but instead homy feeling and superb service. True story: when checking out, one of our suitcases was brought down by staff member. My husband proceeded to load the rest of our suitcases on our private transportation to Punta Arenas. However, at the airport, I noticed that this particular suitcase was missing and had not been put into the van. The trip from Puerto Natales to Punta Arenas was 2 1/2 hours, so there was no way of turning back. We anxiously called the hotel to explain. They were on it and told us that they had sent someone with our suitcase to the bus station thinking that we were taking the bus to the.airport. When I explained that we were already at the airport, they tried to assure me that they would bring the suitcase to us and if we had already left, the same person would deliver it to us at our hotel in Santiago. I was still anxious because they indicated that the gentleman bringing the suitcase would be getting to the airport at exactly the same time as our departure tome. As it turned out the gentleman texted me as I was boarding so I went to the end of the line. He hurried and got through other obstacles to get the me the suitcase. No money was accepted for all their efforts. We can never thank them enough for everything they did reflecting great customer service
真實旅客
4 晚友伴旅程
Orbitz 真實旅客評價
6/10 不錯
2019年2月26日
The staff is very kind
Dinner was ok
It is far from downtown
Raquel
Raquel (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2019年2月24日
The kindnes of all fue staff!
Although the location is not the best, it is easy to take a cab downtown
It is very interesting to visit the hotel and museum located walking distance
Raquel
Raquel (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2019年2月21日
This was a great experience, above all the most and more outstanding was the people working in the Hotel. They were excellent, caring and they treat me like a family.
I was greatly impressed by the food service as well, great breakfast and when I arrived late from my tours they were always willing to serve me a hot meal even after hours as there are not many options to eat out in that area.
They help me in giving me directions how to get around as I never been there before.
I travel alone and all the help the gave me it was great to make my trip more enjoyable and less stressful.
Thanks for everything !!
Julio
Julio (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2019年1月9日
Una notte a Natales rilassante
Posizione fuori dal centro ma decisamente ottima per raggiungere le Torres. Personale molto cordiale e disponibile . Camere spartane ma funzionali. Ambiente esterno emozionale e molto tranquillo.
Paolo
Paolo (1 晚浪漫旅程)
Hotels.com 真實旅客評價
6/10 不錯
2018年12月30日
Nice food and service. Old musty rooms
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2018年11月30日
We were given an upgraded corner room at check in. We had to leave after a few hours due to Aerolenias Argentinas strike so we did not stay over night. The hotel seemed peacefull and clean and the lady assisting us was fantastic.
bruce
bruce (1 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年11月24日
Great location to stop before going to the Torres del Paine, also can be used for daily trip (1.5 hrs). Staff was awesome and recommended local trekking to Lake Sophie to warm up.
真實旅客
2 晚行程
Expedia 真實旅客評價
6/10 不錯
2018年11月5日
Estadia en HD Natales
En General bien, es un hotel para desconectarse, pero como uno siempre necesita estar conectado con el mundo, la casa, la oficina, no tiene Internet, lo que existe es muy malo.
Otro tema que reclame es que en la habitación no cuenta con frigobar, no tiene una silla con escritorio para poder trabajar. Igual es un poco lejos de la ciudad, si no andas en vehículo debes usar taxi que son $4000 por cada viaje que hagas a la ciudad, caminando es 1 1/2 Hrs.
Rodrigo
Rodrigo (5 晚浪漫旅程)
Hotels.com 真實旅客評價
6/10 不錯
2018年1月18日
hotel agradavel perto do porto
hotel agradavel perto do porto onde sai o barco para o passeio para as geleiras serrano e balmacedo
Carlos
Carlos (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2018年1月8日
Decent base in Puerto Natales
Hotel is located in a quiet area somewhat outside the main town but reasonably close by off the main Route 9. Rooms and facilities are adequate though a bit dated. Nice buffet breakfast provided in the morning. The staff was very friendly and helpful.