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Shap Wells Hotel

3.0 star property
Penrith hotel with restaurant and bar/lounge

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Photo gallery for Shap Wells Hotel

Reception
Lobby sitting area
Bar (on property)
BBQ/picnic area
Restaurant
Shap Wells Hotel, nestled near Yorkshire Dales National Park, offers a tranquil retreat with a garden and library. Indulge in full breakfast or unwind at the bar while enjoying WiFi; previous guests have praised the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Laundry facilities
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Arcade/game room
  • Library
  • Vending machine
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Flat-panel TV
$137 nightly
The total price is $165
Sep 26 - Sep 27
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Single Room

1 bedroom, desk, laptop workspace, free WiFi

Basic Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Electric kettle
Laptop workspace
Desk
  • 84 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View | 1 bedroom, desk, laptop workspace, free WiFi

Traditional Triple Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Electric kettle
Laptop workspace
Desk
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View | 1 bedroom, desk, laptop workspace, free WiFi

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Electric kettle
Laptop workspace
Desk
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View | 1 bedroom, desk, laptop workspace, free WiFi

Traditional Double Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(22 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Electric kettle
Laptop workspace
Desk
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View | 1 bedroom, desk, laptop workspace, free WiFi

Traditional Twin Room, 1 Bedroom, Garden View

7.8 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Electric kettle
Laptop workspace
Desk
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Days Inn by Wyndham Kendal Killington Lake

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
7.6 out of 10, Good, 856 reviews
$46 nightly
The price is $56
Oct 19 - Oct 20
Total with taxes and fees
Days Inn by Wyndham Kendal Killington Lake
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About the neighborhood

Map
Shap, Cumbria, Penrith, England, CA10 3QU

What's nearby

  • Lowther Park - 11 min drive - 17.7 km
  • Lowther Castle and Gardens - 13 min drive - 20.7 km
  • Whinfell Forest - 21 min drive - 25.8 km
  • Ullswater - 22 min drive - 31.3 km
  • Lake Windermere - 32 min drive - 43.2 km

Getting around

  • Durham (MME-Teesside Intl.) - 107 min drive
  • Penrith Station - 16 min drive
  • Kendal Station - 20 min drive
  • Kirkby Stephen Station - 22 min drive

Restaurants

  • ‪The Greyhound Hotel - ‬5 min drive
  • ‪Butchers Arms - ‬10 min drive
  • ‪The George Hotel - ‬4 min drive
  • ‪Kings Arms Hotel - ‬5 min drive
  • ‪Cross Keys Inn - ‬8 min drive

About this property

Shap Wells Hotel

At Shap Wells Hotel, you'll be within a 10-minute drive of Yorkshire Dales National Park. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Pool table

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Library
  • Fitness center
  • Arcade/game room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 7.00 for children
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 10.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Frequently asked questions

Does Shap Wells Hotel offer free cancellation for a full refund?

Yes, Shap Wells Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shap Wells Hotel?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Shap Wells Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Shap Wells Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Shap Wells Hotel and nearby?

Shap Wells Hotel has a fitness center and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near Shap Wells Hotel?

Yes, there's an onsite restaurant.

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Reviews

Shap Wells Hotel Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as very good, delicious, and excellent by multiple guests. (20 reviews)
  • Dining options were varied and provided a delicious experience with good service. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Food
Location
Lobby
Bar
Restaurant
Value
Bedrooms

Reviews

10/10 Exceptional

A really friendly hotel
Alan, 1-night trip

8/10 Very good

Wonderful.

We love this hotel. The staff can’t do enough for you. The setting of the hotel is wonderful with many walks and the red squirrel sanctuary. The hotel is spotlessly clean. We will definitely go again.
Hazel, 3-night trip

10/10 Exceptional

Couldn't fault it, definitely on the list fir stop offs on our regular trips up to Scotland and back.
David, 1-night trip

6/10 Good

Great for an overnight stay

This is a great hotel for an overnight stay.Our room was a little cramped and the decor was looking a bit tiredbut it was clean and comfortable. We booked our breakfast slot after the coach parties and there was not a lot left to eat. Check-in was excellent but staff could have been more attentive at breakfast time.
Andrew, 1-night trip

4/10 Fair

Mediocre

Nice location (quite remote and quiet) and friendly staff. Some gaps in the breakfast service, e.g. lacking glasses, plates etc. And the breakfast ended already at 9 which was very early for me. The condition of the hotel was quite worn-out and occasionally dirty, there were several spiderwebs and spiders in the hallway and the smell of our room was musty.
Sini, 2-night trip

10/10 Exceptional

Best hotel so quiet and beautiful surroundings
Angela, 1-night trip

10/10 Exceptional

Very good service, room comfortable with a lovely Lounge and Bar with beautiful fittings and decor. An amazing lift and great ambience in the Dining Room. A delicious dinner and breakfast. A stunning after dinner walk in picturesque surroundings. Could do with an advertising board nearer the M6 as you are such a hidden gem!
William, 1-night trip

6/10 Good

Stopover

Nice old worlde hotel . Beautiful location . Easy check in . First room smelt of stale smoke so was promptly moved . Cold shower and when I mentioned this I was told maintenance were working on it . A warning might of staved off the shivers . Booked dinner sadly that was cold and when I mentioned that there was no solution . Great choice for breakfast but sadly that was also cold
Debra, 1-night trip

8/10 Very good

Lovely old building in beautiful surroundings

Very comfortable and spacious rooms. Good, large portion meals. Beautiful river and red squirrels. Some hiccups with staff and systems, needs a good manager!
Robert, 2-night trip

6/10 Good

Disappointed about cleanliness
Binita, 1-night trip

8/10 Very good

Standards have dropped

Used the hotel as a stop over for travelling north. Have stayed before but in all honesty feel like it’s not as good as the last few times we have stayed. Dirty towels and not so clean room. Breakfast wasn’t up to its usual standard. But there were two coach loads in so maybe they were stretched.
Patricia, 1-night trip

6/10 Good

Mediocre with potential

This place has the potential but is tired. For some reason I was given an accessible room on the ground floor (not sure what happened to the “garden view”? But having been on the road I wasn’t going to argue .The room felt cold and the decor seemed tired. The bed was ok and I managed to get through the night. Disappointed to find they stopped serving food when I arrived and I was sent to Shap but there was nothing appealing. Breakfast was self serve buffet. Note the turkey bacon.
David, 1-night trip

10/10 Exceptional

Impressive Layout -full of Character- & So Quiet..

It’s Lovely venue, we arrived late due to traffic congestion on M6 , (think the Hotel Sign just off the Motorway -should direct via the A6 it’s a much better road-than the very rough track -a nightmare from B road- Sat Nav Directions-!,). Breakfast was lovely, Bed Comfort excellent - as we arrived late I was concerned we might wake others as floor boards in room were creaky, we were not at the Hotel but a few hours but very impressed with the place and over the top .helpful day manager and Staff (on 2nd if August)if we venture North again we will certainly stay again -hopefully longer next time-. Feeling of a taste of Luxury, With impressive surroundings and Friendly Helpful -staff . In fact everyone we met were relaxed and commented about the historical side -other people passing through- ‘it has character’, Well Established .
Julian, 1-night trip

10/10 Exceptional

Characterful hotel with an interesting history. Our garden room was clean and comfortable and the staff were friendly and helpful. Good choice of dining options provided.
Christine, 5-night trip

10/10 Exceptional

Really nice stay, beautiful surroundings, really friendly staff, rooms dated but comfortable, great shower, fresh towels every day and the breakfast was excellent. Would definitely stay again.
James, 3-night trip

10/10 Exceptional

Very remote location. Hotel was a little tired but the room was clean and the staff were very friendly and helpful. Food was excellent. Large car park and good WiFi. Would recommend.
Mark, 1-night trip

2/10 Poor

Disaster! Fawlty Towers!

All in all, we would not recommend! They didn’t seem to know we were arriving with a baby and a dog, despite several messages from me. They showed us to a room far too small and through the dining room so we wouldn’t be able to get our dog to it. We were given a new larger room which smelt strange and we had to call to ask for towels. No cot was provided, although we were offered one later on. We were told there was no food on the menu available as it had been pre-booked by the coach guests and we should have pre-booked, despite an email saying we didn’t need to - we were told to go to the local pub, which was also full. The supper that we did eventually get was simple but mainly good and breakfast was basic canteen food - alright but very greasy and tasteless. Neither the food nor the hotel were worth the money and we will definitely not be returning.
Mrs Olivia, 1-night trip

8/10 Very good

Okay room after third time our original room had wasps nest outside our window and the second hadn't been served so got an upgrade to a larger one. Having said that the food was excellent.
David, 1-night trip

10/10 Exceptional

Lovely hotel

Great stay, lovely art deco features and a red squirrel wood just a few minutes from reception.
richard, 1-night trip

8/10 Very good

the hotel was slightly dated, we were not ware that having a dog meant we we were not in the main hotel and we had to then dine separately meaning we were the only diners in that area so a little disappointing
Chris, 2-night trip

10/10 Exceptional

Great hotel rooms were large and everything we needed. Super value for money. The staff were amazing considering it was Easter and how busy they were, still managed to smile and make time for us. Would highly recommend to stay there as more than reasonable and near the Lakes and The Dales .. will definitely return… thank you guys
Susan, 2-night trip

10/10 Exceptional

Lovely 'ArtDeco' hidden gem off the M6. Old quaint place that looks like a set off Hercule Poirot. Dining room is like being on the Titanic ! Lovely staff and great breakfast. Enjoyed our stay.
Keith, 1-night trip

8/10 Very good

Friendly and welcoming
Ross, 1-night trip

8/10 Very good

Jewel in remote location

Good value hotel stay including breakfast. Staff helpful and friendly, room good size, comfortable and clean.
Tim, 1-night trip

10/10 Exceptional

Great stay

Loved the stay , dog friendly , beautiful setting, great food !!!
kelly, 1-night trip