Nestled in the heart of Biel Bienne, City Hotel Biel Bienne offers a haven with a spacious terrace and modern conference center. Connect to free WiFi, take advantage of luggage storage and multilingual staff assistance.
Located near a train station, City Hotel Biel Bienne is a great choice for a stay in Biel.
At a glance
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Hotel size
83 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 6:30 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (fees apply)
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Other information
Smoke-free property
Property amenities
Food and drink
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Meeting rooms
Conference center
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1957
Terrace
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
95-cm TV
Cable TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 2.00 per person, per night
Children & extra beds
Rollaway beds are available for CHF 80.0 per day
Pets
Pets are allowed for an extra charge of CHF 25 per pet, per night
Parking
Self parking is available for an extra charge
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Hotel Continental Biel
Continental Biel
City Hotel Bienne
City Biel Bienne
City Bienne
City Hotel Biel Bienne Biel
City Hotel Biel Bienne Hotel
City Hotel Biel Bienne Hotel Biel
Frequently asked questions
Does City Hotel Biel Bienne offer free cancellation for a full refund?
Yes, City Hotel Biel Bienne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Hotel Biel Bienne?
Yes, pets are welcome. There's a charge of CHF 25 per pet, per night.
Is parking offered on site at City Hotel Biel Bienne?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at City Hotel Biel Bienne?
Check-in start time: 2:00 PM; Check-in end time: 10 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What's the area around City Hotel Biel Bienne like?
City Hotel Biel Bienne is in the heart of Biel, a short 6-minute walk from Biel/Bienne Station and 3 minutes' walk from Lake Biel.
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City Hotel Biel Bienne Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Breakfast
Location
Service staff
View
What guests liked
Breakfast was excellent and highly recommended. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 14, 2025
Big room, clean and close to the train station
Adi
Adi, 1-night trip
10/10 Exceptional
Feb 2, 2025
Strongly recommend. The breakfast is amazing.
Philippe
Philippe, 1-night trip
10/10 Exceptional
May 24, 2024
Good service, excellent breakfast, close to the lake.
George
George, 1-night trip
8/10 Very good
Jun 10, 2025
It was convenient to the train station, had nice, clean rooms and it was great to be able to arrive as early as 2pm! It was quite expensive compared to the value and I would have appreciated if the reception was open to giving me a late check out of one hour, but they were not willing to entertain it. It served our purpose well though, so I am happy.
Kathleen
Kathleen, 1-night trip
8/10 Very good
Nov 17, 2024
The lady on reception was really helpful
Anthony
Anthony, 1-night trip
10/10 Exceptional
Jun 26, 2023
Good location
Good location, many points of interest in walking distance. Clean, big room. Nice breakfast, free parking.
Benjamin Eugen
Benjamin Eugen, 1-night trip
8/10 Very good
Nov 20, 2023
Location is fine but room is quite old and small.
Hsiao Chin
Hsiao Chin, 2-night trip
2/10 Poor
Sep 25, 2023
We arrived late and picked up our keys for the room from the front desk. There was no hotel staff at that time. We went to the room and found out that the key card reader was missing. So we couldn't get into the room. We called the emergency number and the person at the other end said that he was in Zurich and couldn't help us. He said he doesn't know anything about how to contact the hotel people.
We were desperate. By then it was midnight. We finally managed to find a room at Hotel Merkur in Biel. They have staff at the hotel 24 hours a day. It was a very good hotel and the same price as the City Hotel Biel.
We have never seen such a terrible hotel as this City Hotel Biel. They do not care about you and they can leave you stranded.
Soroor
Soroor, 1-night trip
10/10 Exceptional
Aug 24, 2025
It was great and the location is perfect.
Jazmin
Jazmin, 2-night trip
8/10 Very good
Aug 24, 2025
Rolf
Rolf, 1-night trip
6/10 Good
Aug 21, 2025
Verified traveler
1-night trip
6/10 Good
Aug 11, 2025
Verified traveler
1-night trip
4/10 Fair
Aug 6, 2025
Usman
Usman, 2-night trip
10/10 Exceptional
Aug 2, 2025
Super hotel
Super hotel.gute Lag nettes Personal top preis
Reto
Reto, 1-night trip
8/10 Very good
Aug 2, 2025
Rolf
Rolf, 1-night trip
8/10 Very good
Aug 2, 2025
Rolf
Rolf, 1-night trip
10/10 Exceptional
Aug 2, 2025
Verified traveler
5-night trip
8/10 Very good
Jul 30, 2025
Paul
Paul, 1-night trip
4/10 Fair
Jul 12, 2025
Vincent
Vincent, 2-night trip
10/10 Exceptional
Jul 11, 2025
Welschlandbesuch
Renoviertes Zimmer in gutem Zustand. Nicht sehr gräumig, jedoch alles vorhanden (inkl. Schreibtisch mit Steckdose). Grosser Fernseher. Ausreichendes Frühstück inbegriffen. In der Nähe des Bahnhofs und COOP-Center mit Restaurant. Werde Hotel wieder wählen.