The room was missing tiles off the floorboard. The couch and chairs had holes and missing patches of leather.
Kelly
Kelly (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 4 日
horrible
I rented a two bedroom one bedroom was suppose to have two beds it did not. I looked at the floor plans before I rented when I ask the resort they said it was your fault. We had 3 adult women and needed 3 beds. I ended up on the sofa which at 66 was extremely uncomfortable. The carpet was dirty only forks and a couple of spoons so we were unable to cook. Very disappointed in your service.
Esther
Esther (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 1 日
Would not reccomend
The condition of this hotel is very deceiving. It looks nice on the outside, but once you get inside it is horrible. Your feet would be black within 5 minutes of walking inside your room. There was drywall rotting out of the wall in the bathroom. The Murphy bed was broken. One of the two main beds had a permanent crater in the middle of it that you could burry a person in. The pool was not kept up. We had the water shut off for half of a day and couldn’t bathe or flush toilets. You literally could not walk out on the balcony for the overwhelming smell of weed. There is no housekeeping at all during your stay. Save yourself the disapointment and go somewhere else.
Laken
Laken (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 24 日
Poor Customer Service, Received none
We stayed for 4 nights. We had no room service. Took out our own trash to the trash can in the hallway. We had to ask at the front desk for an extra roll of toilet paper.
Room was clean. Appliances were provided. Air conditioning worked well. Saw an employee vaping in the elevator. And parking is across the street.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 19 日
BED BUGS
Walls in terrible shape
Couch was sitting on 2x4 blocks
Carpet was rolling up on edges
HOTEL HAD BED BUGS when reported they moved our room. Called pest control infront of us and stated we have another room that needs sprayed. Must be a common theme
Victor
Victor (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 18 日
Not what it appears!
Our room appeared to be under some painting, maybe. Could've been trimmed in? Walls were dirty, carpet torn. You have to wash your towels when you run out. Another couple we traveled with, there room had bed bugs. Very dirty hallways. Overall very poor experience. Will not stay again.
Stacey
Stacey (5 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 16 日
Shameka
Shameka (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 16 日
It was a very nice and convenient place to stay. I wouldn't mind staying there again!
Karen
Karen (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 7 日
Tabresha
Tabresha (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 7 日
Great place to stay
The hotel is an awesome location rooms need a little care . Beds need replaced hotel staff amazing.
Joseph
Joseph (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Tina
Tina (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Jamy
Jamy (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Amanda
Amanda (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Fun time
It was very nice but just kept getting locked ou my room
Felecia
Felecia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Terri
Terri (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 21 日
Latoya
Latoya (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Ivy
Ivy (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Simiracle
Simiracle (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 18 日
James
James (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
MaQuayshia
MaQuayshia (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 11 日
Derrick
Derrick (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 5 日
Birthday getaway
My stay went well. The 3 bdr provided comfort for my family and I. The beds were comfortable and shower pressure was great. The only downside was the couch and the armchair had rips in them, but overall we enjoyed our stay. I will book again.