wonderful stay except understaffed at front desk making check in and out very frustrating. there was only 1 person in reception covering both concierge and check in. took at least 1/2 hr just to be acknowledged.
unfortunate, because trip was otherwise great!
BETTY S
BETTY S (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 20 日
Alexander
Alexander (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 11 日
Patricia
Patricia (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 6 日
Great property, 4 star quality. Grounds are beautiful, food is great! But it’s expensive, the rooms with pool are great, but the pools are not heated, so if you coming in lower temp dates, 80-85 pools are cool, including the personal and common pools.
Gregory D
Gregory D (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 26 日
Excellent, well designed and maintained luxury resort with plenty of space, great facilities, and choice of rooms.
Ilia
Ilia (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Julie Ann
Julie Ann (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 12 日
great family spot.
Elizabeth
Elizabeth (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 19 日
Wonderful place to relax and enjoy nature, great service highly recommended
Yanelis
Yanelis (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 13 日
Beautiful property, nice rooms, loved how easy it was to move between the pool and beach. Staff was very helpful. Food at the restaurants was excellent. Really enjoyed our stay.
Our kids did crafts at the kids club for bit while I could workout or sit by the adult pool.
Adrian
Adrian (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 24 日
great!
JOSE
JOSE (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 1 日
Rungnapha
Rungnapha (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 10 月 18 日
We loved the property and their staff! Everyone was extremely friendly and helpful 🙏
Lisley
Lisley (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 12 日
Quiet , beautiful , excellent food and service .
ken
ken (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 30 日
Though we selected to stay during off season.. some restaurants/activities/shops were closed.. it was a beautiful resort, great food and extremely friendly staff - it was worth the closures..
Stacy A
Stacy A (6 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 9 月 17 日
Blerta
Blerta (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 9 月 17 日
Apryl
Apryl (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 2 日
Our heartfelt thanks to the whole team at the Hyatt. We loved every minute of our stay. The resort is gorgeous, the rooms large, well appointed and designed and the staff were exceptionally friendly and helpful. We came to St Kitts for a wedding with other guests staying at villas and the Marriott and everyone agreed the Hyatt was an incredible experience. We would love to return with the family again. Special shout out to the staff at the Great House - every one was exceptional.
Amanda Marie Jeanne
Amanda Marie Jeanne (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 30 日
This property was amazing. A true spa retreat resort that looks out at Nevis and pretty removed from “the strip”. One of the nicest beaches and pools. Staff is so friendly too.
They do not have an ATM and most of the taxis prefer or “only take” cash. A boat dock right on the property makes a quick day trip to Nevis very easy ($60 round trip).
Noelle Maria
Noelle Maria (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 12 日
This was our 3rd time visiting this property. Celebrated our 20th wedding anniversary. Started the vacation off with a couples massage at the Sugar Mill spa onsite. Chef Aular prepared a fantastic and memorable anniversary dinner for us. Loved it, as always. Friendly staff. Many staff members remembered us from our prior visit last fall and made us feel most welcome. Clean and spacious rooms. Beautiful view of Nevis. Planning on going back as soon as we are able to.
IOANNIS
IOANNIS (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 9 日
The staff were beyond friendly and helpful. One of the nicest hotel experiences I’ve ever had. Grounds are manicured and beautiful. Room had beautiful view and cleaned twice daily. A gem hotel and beautiful island.
Miriam
Miriam (5 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 8 月 5 日
Laughton
Laughton (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 8 月 3 日
Value for Price Isn’t There
Over $10k for a suite with 2 rooms for a week vacation is hard to justify at this resort and, frankly, St Kitts. They nickel and dime you for everything. People are nice but not friendly and not particularly skilled. The resort was mostly empty and I found it inexplicable they don’t discount some to get more people. You can have an epic vacation on St Barts for the same price.
John
John (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 15 日
The staff was consistenly friendly and attentive. The grounds were manicured and clean. No empty glasses or wet towels left.
Ice water at the poolside and beachside was absolutely refreshing and the courtesy sun screen and cooling gel.
eileen
eileen (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 7 月 7 日
AMAZING!! Property was unbelievable and the staff was top notch! We will definitely go back in the future.