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Surestay Plus Hotel by Best Western Susanville

2.5 star property
Susanville hotel with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Surestay Plus Hotel by Best Western Susanville

Lobby - Surestay Plus Hotel by Best Western Susanville (Susanville)
Breakfast, lunch, dinner served; American cuisine - Surestay Plus Hotel by Best Western Susanville (Susanville)
Reception - Surestay Plus Hotel by Best Western Susanville (Susanville)
Minibar, desk, laptop workspace, iron/ironing board - Surestay Plus Hotel by Best Western Susanville (Susanville)
Outdoor pool - Surestay Plus Hotel by Best Western Susanville (Susanville)
Nestled in the heart of Susanville, Surestay Plus Hotel by Best Western offers a warm welcome with full breakfast and Lumberjacks restaurant on site. Connect to WiFi in public areas, unwind by the seasonal pool or get some work done at the business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Restaurants
  • Outdoor pool
  • Seasonal outdoor pool
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Vending machine
  • Conference space
  • Multilingual staff
  • Banquet hall

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is HK$749
HK$824 total
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Minibar
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(26 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Flat Screen Television, Wet Bar, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 King Bed Suite with Jacuzzi Flat Screen Television Microwave Refrigerator Wetbar High Speed Internet Access Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Larger Room, High Speed Internet Access, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

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Comfort Inn & Suites Susanville
  • Pool
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  • Free parking
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8.6 out of 10, Excellent, 1,002 reviews
The price is HK$754
HK$829 total
includes taxes & fees
9 Jan - 10 Jan 2026
Comfort Inn & Suites Susanville
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About the area

Map
2785 Main Street, 2785, Susanville, CA, 96130-4741

What's nearby

  • Lassen County Fairgrounds - 5 min walk - 0.4 km
  • Lassen County Chamber of Commerce - 4 min drive - 2.1 km
  • Lassen Historical Museum - 4 min drive - 2.1 km
  • Roop's Fort - 4 min drive - 2.1 km
  • Eagle Lake - 58 min drive - 67.0 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

  • ‪Frosty Mill - ‬2 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Courthouse Cafe - ‬5 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Surestay Plus Hotel by Best Western Susanville

Enjoy your visit to Susanville with a stay at Surestay Plus Hotel by Best Western Susanville. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lumberjacks, which serves American cuisine and is open for breakfast, lunch and dinner. Fellow travellers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2:00 AM
    • Contactless check-in and check-out are available
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • An adult aged 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 36 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6 AM–9:30 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Yoga classes
  • Free use of nearby fitness centre
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Dining

Lumberjacks – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of USD 15.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 20.00 per pet, per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Trailside Inn Susanville
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Susanville
Best Western Trailside
Best Western Trailside Hotel
Susanville Best Western
Best Western Susanville
SureStay Plus Best Western Susanville
SureStay Plus Best Western
SureStay Best Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

Is there a pool at Surestay Plus Hotel by Best Western Susanville?

Yes, there's an outdoor pool.

Are pets allowed at Surestay Plus Hotel by Best Western Susanville?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 20.00 per pet, per day, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Surestay Plus Hotel by Best Western Susanville?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Surestay Plus Hotel by Best Western Susanville?

Check-in start time: 3 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 15.00 (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Surestay Plus Hotel by Best Western Susanville?

No, this hotel doesn't have a casino, but Diamond Mountain Casino (4-min drive) is nearby.

What is there to do at Surestay Plus Hotel by Best Western Susanville and nearby?

Have fun with nearby activities such as hiking and mountain biking. Additional recreation on-site includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool.

Are there restaurants at or near Surestay Plus Hotel by Best Western Susanville?

Yes, Lumberjacks offers American cuisine.

What's the area around Surestay Plus Hotel by Best Western Susanville like?

Surestay Plus Hotel by Best Western Susanville is located a short 7-minute walk from Lassen County Fairgrounds.

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Reviews

Surestay Plus Hotel by Best Western Susanville Reviews

8.0

Very good

8.2

Cleanliness

7.8

Location

8.6

Staff & service

7.6

Eco-friendliness

7.8

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with many guests praising the quality and convenience of the complimentary breakfast vouchers for the restaurant next door. (38 reviews)
  • Parking was easy and the large parking lot felt safe. (4 reviews)
  • The property's partnership with a restaurant offered a great breakfast and the on-site dining options were of good quality. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Restaurant
Breakfast
Bathroom
Building
Towns
Air conditioning

Reviews

10/10 Exceptional

Very happy with our stay. Will definitely be staying there again. Kind staff and clean room.
ANHELICA, 1-night trip

8/10 Very good

Clean room with good layout. Wonderful staff. Very good breakfast arrangement.
Abdallah, 3-night trip

8/10 Very good

Rooms were very nice and beds were comfortable!
Kimberly, 1-night trip

10/10 Exceptional

Debra from the Smokies

Room was clean and spacious. Close proximity to eateries. Can be walkable. Staff wonderful. Great breakfast. Would stay again
Debra, 3-night trip

10/10 Exceptional

Great and easy check in
Emilie, 1-night trip

10/10 Exceptional

Restaurant next door had good food for a decent price.
Pamela, 1-night trip

10/10 Exceptional

Fantastic motel!

A fantastic hotel, far enough off the main highway to be quiet, so clean, all the appliances were new and worked well, big fluffy towels, the staff were so warm and helpful, the pool was really nice with big fluffy towels to wrap into afterwards, I give this hotel a five plus!!
Marianne, 2-night trip

8/10 Very good

Great complementary breakfast at Lumberjack’s in the same parking lot. Great staff at hotel & restaurant.
Joseph, 1-night trip

10/10 Exceptional

Excellent breakfast,pool was half inside and out and hot tub was great. The staff was warm and welcoming!
Ricky, 1-night trip

10/10 Exceptional

Great place with clean and spacious rooms. Also has a really good restaurant next door
Becky, 1-night trip

10/10 Exceptional

Worth the price.
Keyur, 1-night trip

10/10 Exceptional

Friendly staff and nice breakfast.
Tim, 1-night trip

8/10 Very good

The bedding was nice and clean. The bed was too soft
Janice, 1-night trip

10/10 Exceptional

Good service and fun breakfast offered
Diana, 1-night trip

10/10 Exceptional

Nice place!
Debbie, 1-night trip

10/10 Exceptional

We were able to walk to the fairgrounds for a concert. Good location.
Alisa, 1-night trip

6/10 Good

It’s ok to stay for a night.
Thorleif, 1-night trip

6/10 Good

Pricey for a very basic room in an old motel which has been spruced up a bit. Thin walls, noisy street traffic. We’re not very impressed by the SureStay Plus division of Best Western. 2 very hard straight chairs were the only place to sit.
Janet L, 1-night trip

8/10 Very good

Plus: Staff checked me in early before check in time. Plus: Bed was comfortable with great pillows Minus: Bathroom needs work - towels were substandard, shower hot water was lukewarm after waiting several minutes to warm up, tub didn’t drain and had standing water in it hours later.
Mark, 2-night trip

10/10 Exceptional

Clean, quiet and best inclusive breaktast.
Mark, 1-night trip

10/10 Exceptional

Yay!

Breakfast included is for the Lumberjack restaurant across the way and it's great! Rooms are clean.Beds are a little soft for me but overall a great stay and will return!
1-night trip

6/10 Good

free breakfast voucher was the best part, otherwise kind of a dump but what do you expect for the price?
Alicia, 1-night trip

10/10 Exceptional

Great place to stay on a last minute reservation. They did great by me and if I’m ever back this way will stay there again!
Andrew, 1-night trip

10/10 Exceptional

The room was very clean and comfortable
Teresa, 1-night trip

10/10 Exceptional

I enjoyed my stay here, the room had lots of room and was very comfortable the parking was very convenient. I loved that the breakfast was from the little restaurant across the parking lot.
Monica, 2-night trip