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Oaks Mackay Carlyle Suites

4.0 star property
City centre Mackay hotel with outdoor pool

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Photo gallery for Oaks Mackay Carlyle Suites

Outdoor pool
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Fridge, microwave, electric kettle
Desk, laptop workspace, iron/ironing board, free WiFi
Located in the heart of the business district, Oaks Mackay Carlyle Suites offers a tranquil retreat. Unwind by the outdoor pool or take advantage of dry cleaning/laundry services and luggage storage for a seamless stay. Previous guests have praised this hotel’s convenient location.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Non-smoking
  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (7)

  • Outdoor pool
  • Room service
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Microwave
  • Television
  • DVD player
  • Lift
  • Dry cleaning/laundry service
  • Outdoor swimming pools
The current price is HK$797
HK$877 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 14 of 14 rooms

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Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room

Highlights

Balcony
Air conditioning
Heating
Fridge
LED TV
Clothes dryer
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Fridge, microwave, electric kettle

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Apartment, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 61 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room (No Housekeeping)

Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room (No Housekeeping)

Highlights

Balcony
Air conditioning
Heating
Fridge
LED TV
Clothes dryer
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Apartment (No Housekeeping)

Desk, laptop workspace, iron/ironing board, free WiFi

1 Bedroom Apartment (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 61 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

Fridge, microwave, electric kettle

Apartment, 2 Bedrooms (No Housekeeping Service)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for 3 Bedroom Dual Key Apartment (No Housekeeping)

Fridge, microwave, electric kettle

3 Bedroom Dual Key Apartment (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 103 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Dual Key Apartment

Fridge, microwave, electric kettle

3 Bedroom Dual Key Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 103 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Dual Key Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

2 Bedroom Dual Key Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Dual Key Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Three Bedroom Dual Key Apartment

  • Sleeps 6
  • 3 King Beds

View all photos for Two Bedroom Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Two Bedroom Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Dual Key Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Two Bedroom Dual Key Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room

Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Oaks Mackay Rivermarque Hotel

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, (515)
The price is HK$797
HK$877 total
includes taxes & fees
9 Mar - 10 Mar
Oaks Mackay Rivermarque Hotel

About the area

Map
23 Alfred Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 11 min walk - 0.9 km
  • Caneland Central - 2 min drive - 2.1 km
  • Bluewater Lagoon - 2 min drive - 2.0 km
  • Harrup Park - 3 min drive - 2.1 km
  • Mackay Base Hospital - 5 min drive - 4.0 km

Getting around

  • Mackay, QLD (MKY) - 8 min drive
  • Mackay Station - 7 min drive
  • Mapalo Station - 17 min drive
  • Aminungo Station - 20 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Grazing Goat Cafe - ‬10 min walk
  • ‪Palace Hotel - ‬10 min walk
  • ‪Burger Urge - ‬4 min walk
  • ‪Zambrero - ‬10 min walk

About this property

Oaks Mackay Carlyle Suites

Enjoy your visit to Mackay with a stay at Oaks Mackay Carlyle Suites.

Languages

English, French

At a glance

DONE

Hotel size

    • 37 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 1.5 per cent for credit card payments
    • The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 6:00 PM)
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Be entertained

  • DVD player
  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board
  • Dryer
  • Laundry detergent

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Shampoo
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Free tea bags/instant coffee

Fees & policies

Refundable deposits

  • Deposit: AUD 1 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 1.5 per cent

Renovations and closures

The property will be renovating from 30 January 2025 to 7 March 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Cots/infant beds are available for AUD 20 per night

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Also known as

Oaks Carlyle Aparthotel Mackay
Oaks Carlyle Aparthotel
Oaks Carlyle Mackay
Oaks Carlyle
Oaks Carlyle Mackay
Oaks Mackay Carlyle Suites Hotel
Oaks Mackay Carlyle Suites Mackay
Oaks Mackay Carlyle Suites Hotel Mackay

Frequently asked questions

Does Oaks Mackay Carlyle Suites offer free cancellation for a full refund?

Yes, Oaks Mackay Carlyle Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Oaks Mackay Carlyle Suites?

Yes, there's an outdoor pool.

Are pets allowed at Oaks Mackay Carlyle Suites?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Oaks Mackay Carlyle Suites?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 10 AM.

What is there to do at Oaks Mackay Carlyle Suites and nearby?

Oaks Mackay Carlyle Suites has an outdoor pool.

Does Oaks Mackay Carlyle Suites have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Oaks Mackay Carlyle Suites like?

Oaks Mackay Carlyle Suites is in the heart of Mackay, a short 11-minute walk from Mackay Enertainment and Convention Centre and 9 minutes' walk from Ken Burgess Orchid House.

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Oaks Mackay Carlyle Suites Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Helpful friendly reception staff
Receptionist Sandra was extra helpful.
1-night trip

8/10 Very good

Great
MARK, 1-night trip

8/10 Very good

It suited our stay
Kathy, 1-night trip

8/10 Very good

Helped me with an early check in
Emma, 1-night trip

10/10 Exceptional

Friendly helpful staff at reception who went above and beyond to cater for my needs
Tim, 2-night trip

8/10 Very good

Nice place, good value for money.
Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit.
Anthony, 1-night trip

8/10 Very good

Unit had everything we needed for our stay
Michelle, 2-night trip

8/10 Very good

Good clean accommodation. Noisy Isolated
Wendy, 2-night trip

10/10 Exceptional

Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!!
Lauren, 1-night trip

8/10 Very good

Lovely hotel and clean rooms. The pub across was road had bands playing on the Friday and Saturday night, until 11pm or so and could be heard quite loud in our room which was at the front of the front of the property.
Tania, 2-night trip

8/10 Very good

Great place to stay for Rumble Skate event
Great Place to stay, awesome pool and comfortable rooms and off street parking. Close to coles and other food options. A short drive to Mackay skatepark, shopping centre and lagoon. We will be back!
Shannon, 5-night trip

10/10 Exceptional

Accommodation in Mackay can get quite pricey, but the Carlyle has all the same facilities - pool, great rooms etc - for a lot less than I am used to paying. Won't be staying anywhere else moving forward - glad I found this little gem!

6/10 Good

The overall interior was very unwelcoming - dark and dingey.
Dodie, 1-night trip

10/10 Exceptional

Family stopover in Mackay. Self contained unit. Close to all ammenities.
Graham, 5-night trip

10/10 Exceptional

This property has everything you need for a short or extended stay! Its modern and up to date! Beds confortable! We did have issues with wifi and rooms not quite soundproof (apologies to the floor we were on my son was exceptionally loud and obnoxious. ) loved sitting on the balcony and watching the bats
Cassandra, 2-night trip

6/10 Good

Ok as a last option. Rooms are modern, but tired and worn. Found a few stray pubes in the beds and shower. The lounge furniture, not great.(actually looked like someone died in the single seater at some point) Not what I expected for a 300 per night room. Being from out west, We are frequent motel users in Mackay, we normally stay in cheaper rooms. Thought we would “lash out” this time, what a waste of money! Don’t be fooled by pictures. Probably one of the worst we’ve stayed at in Mackay
KIERAN, 1-night trip

10/10 Exceptional

We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise.
Paul, 1-night trip

10/10 Exceptional

This was actually an extension to an original booking which I didn’t end up using. The reception staff were amazing with how they helped me at this time
Tim, 2-night trip

6/10 Good

The position was not good. Bit of a walk to go anywhere
Nick, 2-night trip

8/10 Very good

The apartment was fine it was clean and had everything we needed. The only downside was the screen door to the balcony wouldn’t open properly, the tiles on the balcony floor were all lifting up and could be a trip hazard. The balcony also needed a good pressure clean.
Garry, 3-night trip

6/10 Good

Noisy at night due to being near pub . Apartment only had 1 bathroom for 2 rooms

2/10 Poor

Place was not clean. In need of a maintenance man many things broken. Whole place needs a renovation.
Mark, 3-night trip

8/10 Very good

Booking and check-in were straight forward, easy and professional. Room: clean with exception of crockery (dishes) and glasses, which we had to wash. This may be a consequence of only a single sachet of dishwashing liquid and a single dishwasher capsule being provided for multi-day stays. Maybe the hotel would consider providing sufficient washing liguid/capsules for length of stay. Overall, the apartment was very clean, well appointed and quiet. We would recommend this property, and will stay again. Check Out: straight forward with no delays.
Tony, 3-night trip

8/10 Very good

Great location
The apartment was clean and generality comfortable with a well equipped kitchen, except a coffee plunger would have been desirable. However, the mattress was hard and uncomfortable. It needed a soft top. We were disappointed to see that there was no provision for re-cycling. Everything went to landfill! Not good enough!!
Anne, 3-night trip

8/10 Very good

The room itself was clean and spacious, bed and pillows extremely comfortable. We had our car parked in the undercover carpark however the rollerdoor wasnt working so people could access the carpark, the next morning each on of our canopy handles was opened where someone had tried to gain entry (they didnt thank god) food options were limited unless you wanted to walk atleast 800m but they do have menulog so we got food delivered. It was only noisy because the fire station is next door
Samantha, 1-night trip