整個非常爛 因為要拆掉了 整個無心經營
水壓很小 洗澡很不舒服 環境髒亂
重點衛生紙已經長蛆了 去櫃檯換一個還是一樣長蛆 爛透了
The whole thing is very bad because you want to tear down the whole business
The water pressure is very small and the bath is very uncomfortable.
The key toilet paper has long been smashed. Go to the counter for one or the same length. Bad, no hair dryer, no internet, poor air conditioning.
Let's start with the good. The staff were very friendly and helpful. The breakfast was very good and the beach view was nice to have.
However, the room itself was not very clean.
Under the bed looked like it has never been cleaned. The shower doors were heavily water stained. The bathroom had sort of a public restroom smell to it if that makes sense.
The door to the room did not seal well at all so every night, the room would collect large insects and a lot of mosquitos. I spent a while tracking down the huge bugs as they went under the bed. That's when I noticed it appears the bed never gets cleaned underneath. Huge amounts of webs and dust and insects.
I had to stuff towels under the door and that kept the large insects out but but the mosquitos still came as they pleased.
Having a beach view was nice to look at but at night when I'm trying to sleep, people were knocking on my window, yelling and making a racket outside my window until midnight and sometimes later. The final night of my stay, there was a group of 3 or 4 dogs that were fighting outside my window from about 11pm until midnight. Not necessarily the hotel's fault but maybe that's just the price you pay for a Beach front hotel in El Nido.
I've been in the Philippines for 2 weeks and this is the most expensive place I have stayed and was by far the most disappointing.
Won't be returning.
Michael
Michael (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Det sprang råttor i receptionen och runt påpekade det för personalen som låtsades att dom inte hörde vad jag sa …….
Läget på hotellet var toppen .
Hotellet förövrigt väldigt slitet och nedgånget .
Ok städning .
Monika
Monika (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月13日
Amazing view, but worst hotel I’ve ever been in
I’ll give 2 stars for the amazing view, but the room was disgusting. The bathroom was like what I imagine you’d find in prison. The shower flooded the entire bathroom, as it wasn’t divided from toilet. They left size 4 dirty and gross slippers to use though🙄. AC was crappy. Dirt and dust everywhere, and to top it off a resident gecko that chirped very loudly all night keeping me up. Oh and rude front desk. View from balcony was magical though
Shawn
Shawn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
I really enjoyed my stay here. The only issue I encountered was front desk not being able to remagnetize my keycard to my room which was an inconvenience. I was told that the keycards were locked in a safe somewhere and only accessible by management. In my opinion, that was the most ludicrous thing I’ve ever heard. I’ve stayed at many hotels across the world and never had I heard such an excuse. One last complaint… The breakfast buffet was disgusting and clearly ownership is trying to cut corners financially. Not a good look for a beachside hotel.
DeAndre
DeAndre (10 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Klaus
Klaus (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月5日
Location
Facilities are run down and services are limited but location is the one we decide to stay.
YEA SUN
YEA SUN (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Mauricio
Mauricio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
Staff were very welcoming and helpful. My room was on the beach side, the view through the large windows was breathtaking.
Hannylette
Hannylette (6 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月8日
It’s an outdated rundown hotel. Paid 3 nights in advance for a family suite. Was given a room with a large bed and a twin bed side by side. Mattresses were thin and uncomfortable. Found another nearby hotel and checked out of this one. My payment was non refundable but no way were my friend and I staying here. Front desk clerk was friendly and apologetic. She even had one of the staff help us move out our luggage.
David
David (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月4日
James
James (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月23日
Room was nice and clean. Breakfast was ok.
Wifi was terrible. Would not stay there again because the wifi was almost non existing. If the wifi is not important to you then I would definately recommend this hotel.
Peter
Peter (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月22日
kristof
kristof (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月13日
I would give the staff an excellent rating for being very attentive on the guests’ needs and being so gracious and kind. They are the true assets of this hotel.
Joseph
Joseph (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月9日
Jonalyn
Jonalyn (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月6日
Poor maintenance and cleaning
There were many faults with the room which could easily be fixed, including bathroom door does not close, bathroom tiles need cleaning , new shower head needed, no hot water kettle provided, water bottles not provided when room serviced, bathroom has bad smell, bathroom glass shelf not stable.