4/10 Fair
Aug 8, 2025
A ruined summer holiday
A really disapointing experience with this hotel, nice staff and beautiful location, but the hotel does not have air condition in the rooms despite the fact that they write it on hotels.com as well as their own website. Amzing that such a scam is possible these days.
We where presented with a junior suite that was +30C and sleeping with windows open is not an option since the train tracks run both in front of the hotel as well as on the back side.
Reception quickly offered a full refund and we left after 2 hours with a completely spioled summer holiday. The promissed refund should be done within 7 to 10 days, after 16 days it has still not been done.
Martin
Martin, 7-night trip