The first day the receptionist didn't charge my card correctly making it seem like my stay was done but it wasn't. The food there was not the greatest and bar lady on the second day for breakfast refused to take my food away after i said i didnt like it. I wasnt even asking for a refund just to remove it.
And proceeds to tell me like she doesnt get why i dont like it as its been served all morning and other guest liked it. Which is cool for them but not me. I felt the back and forth was unnecessary when i simply just wanted it gone.
M'kenzi
M'kenzi (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 16 日
Ok but…
Clean Property with smaller simple
Rooms.
If
You have 2 consecutive reservations, mind that the tone used by staff will shift towards borderline aggressiveness if
They did not know
About it. Which i consider their job to do upon checkin.
I was summoned back to the hotel in the
Middle of the day to account for my second reservation they had missed (same booking agency hotels.com) whereas they had my credit card on file for both reservs.
Not far from rude business practice.
Caveat emptor
Patrice
Patrice (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Haoen
Haoen (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Osama
Osama (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Carlos
Carlos (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Great hotel, amazing location
ROB
ROB (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Mark
Mark (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 4 日
Good location, a bit dated interior. Front desk staff is a mixed, some are knowledgeable of the area, others have no clue.
Marzel
Marzel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Yurie
Yurie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 1 日
Great stays decent size rooms and close to the beach.
Angela
Angela (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 27 日
I will go again
Arben
Arben (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Ok
Osmany Lopez
Osmany Lopez (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Eizabeth
Eizabeth (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 26 日
Was here all week for a conference. Was clear some staff members could not manage the intensity of multiple guests arriving at once, so many check-in mistakes were made. However, room key issues I raised with the manager were quickly fully resolved after several failed attempts by front desk staff. Ideally located 5min walk from the miami conference centre and all teh fun of Collins Ave.
Odette
Odette (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 25 日
I lived my stay at the hotel. Cesar and Marcela were amazing and always welcoming and helpful
ANGELA
ANGELA (3 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 24 日
Air conditioner didn’t work… the room was basically in the lobby. I hear everyone’s comings and goings.
Waited in line at least 45 minutes behind one person checking in because there was only one desk person and she was assisting the customer
Tori
Tori (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 22 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Bree
Bree (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 21 日
I went for a quick birthday trip with my mother. Found the staff to be friendly and helpful, just not when it comes ot changing room:) Had a nice stay and would definitely stay here again.