We were originally staying on top of the mountain, but that particular hotel closed. I scrambled to find an equal and the Inkaterra fit the bill. This is a great hotel. Beautiful, great rooms, amazing staff.
Jim
1 晚家庭旅程
6/10
Nice rooms with comfortable beds. Our suite had an outdoor patio with a sofa, mineral water pool and outdoor shower. Bathroom was large and had a towel warmer that was handy for drying clothes.
Pros: Housekeeping did a great job with keeping our room spotless. Nature tour was amazing and took about 1 1/2 hours. Pool bartender was attentive. Great location. Breakfast was good and with a nice selection. Lunch was delicious although limited. Great lunch staff.
Cons: Met the hotel staff at the train station but they didn’t offer to help carry our luggage (uphill to the hotel with stairs). Staff doesn’t communicate well. Breakfast was ordered night before for 6:15am as we had a 7am train for 7 hour hike. Didn’t arrive do we had to get coffee and a snack at the park entrance. Restaurant manager told us that we can get postage and mail postcards at the front desk but they don’t. Turndown service showed up twice out of 4 nights and when they did, they didn’t toss out the toilet paper and garbage can. Only ate dinner the first night as it was like cafeteria food (undercooked risotto and chicken breast was an overcooked ball of dry meat with skin on the outside).
Laura
4 晚行程
8/10
Check out time too early.
真實旅客
1 晚行程
10/10
Adriana
1 晚行程
10/10
Can’t imagine a nicer place to have three days of rest and advinture
truett
3 晚行程
8/10
paulo
1 晚行程
10/10
A beautiful setting for this exquisite hotel.
The staff was attentive & professional.
The restaurant was incredible, extensive menu & delicious food.
We enjoyed having the staff start our fire in the room. A first class hotel in every way.
Cathy
2 晚家庭旅程
4/10
Peter
2 晚行程
10/10
Beautiful Nature gardens
Rosemarie
1 晚友伴旅程
10/10
Excelente hotel, buen servicio y muchas actividades, quizás un poco frío y húmedo en la noche…
Guo
2 晚家庭旅程
10/10
The best hotel in Machu Picchu
Camilo
3 晚行程
8/10
El lugar es espectacular, te sientes en un paraíso. La decoración muy linda, sobria, elegante, con elementos del lugar. El servicio y calidez del personal puede mejorar.
Rocio
1 晚商務旅程
10/10
Amazing hotel
Beautiful spectacular rooms
Marcin
1 晚家庭旅程
10/10
Heather
1 晚行程
10/10
Very friendly and attentive. Loving my stay!
Daniel
1 晚家庭旅程
10/10
Shane
2 晚行程
8/10
The hotel was nice easy to get too, but it didnt feel like a 5* hotel, however the stay was nice and food was super good
raluca
1 晚浪漫旅程
4/10
Javier
1 晚行程
10/10
Adel
1 晚行程
10/10
Property was very nice, but there warmed pools were not working and they didn’t offer nothing in compensation, very irresponsible from there part not to offer any compensation
Mauricio
3 晚行程
10/10
Lovely rooms in a lush garden setting
gillian
1 晚家庭旅程
10/10
Ricardo
1 晚行程
10/10
Michael
3 晚行程
10/10
Amazing!! The staff, grounds and rooms make this place shine! We were greeted by a lovely member of staff (Joel) at the train station who walked us back to the hotel and explained all the facilities and timings of breakfast etc… he was fantastic. The room was lovely and spacious, and quiet too! The hotel had a lovely charm about it and we truly had a relaxing stay. The bird walk is also very worth doing! Thanks Inkaterra for a lovely relaxing stay!
Jonathan
4 晚行程
10/10
Overall a relaxing stay in the laps of nature after visiting Machu Pichu.
The hotel is conveniently located next to the Train station. If you are visiting Machu Pichu straight on arrival, do request the hotel to kindly collect your luggage whilst you make the trip up and return as only backpacks will be allowed on the bus to the site or on safe storage area at the entrance to Machu Pichu.
Staff were courteous and took all the care to make your stay restful.
Breakfast buffet spread is reasonable but the ala-carte options (included)are really good. Dinner options are also good hence we had it at the hotel on both nights.
A special mention to Maiteh who are tended to us who always had a smile and was courteous and helpful in selecting the relevant dishes as well taking care of the gluten free options for my missus.
A big shout to the Laundry team who returned the laundry in few hours instead of requested next day much to my surprise . They had a big smile when I was amazed on handing over the pack
Tips to fellow travellers
1. Do take the option for Nature walk around the property as the in-house forest rangers are great. We thoroughly enjoyed the Twilight walk with Shan who enlightened us about the hotels’ history, Inca culture, constellations and the hotels’ onsite tea plantations.
2. Shoe cleaning is free :)