I recently stayed at this hotel, and unfortunately, it did not meet expectations. The service was subpar from the moment I arrived. The staff was rude and unhelpful, making the check-in process unnecessarily stressful. It felt like customer satisfaction was not a priority for them.
Additionally, I had booked an "Adults-Only" experience, expecting a more serene and relaxing atmosphere, but it seemed no different from a family-oriented hotel. Same restaurants and food.
I had so many issues: AC stopped working in the middle of the night, only hot water in the shower,TV didn’t work well , safe not working …….