The room was awesome, great location, just the carpet needed cleaning. The bathroom had a few spots of mold.
The employees were happy and helpful at all times.
The only thing that I am waiting on is a credit to a 60.00 charge that is not explained.
The overall experience was super. We were here for my son's Stanford Graduation, so it was great all around.
真實旅客
3 晚家庭旅程
6/10
Bugs in room.
Gross.
真實旅客
3 晚行程
10/10
The room is very clean. The vibe is friendly.
Wei
2 晚家庭旅程
10/10
Maria
2 晚家庭旅程
10/10
Jahara
1 晚行程
10/10
From customer service and comfortable stayed satisfactory nevertheless they gave us a room from second floor and my husband and I walked all the way at the end of the hallway. You see my husband is handicap. He’s having difficulty walking long distance. I requested near by the handicap parking space and near exit. Maybe that’s the only available spot. Overall we enjoyed staying at your hotel. Thank you!
Jesusa
1 晚行程
10/10
YIUNING
1 晚行程
10/10
This hotel is beautiful! Super clean! Unfortunately Hotels.com has it listed that a king room with pullout couch will sleep 4 people. It does not. It is only a twin size pullout. I took that concern to the front desk and they put me in a 2 bed room at no extra charge. So I would say the service here is top notch. Just be aware when you book, that the king bed room does not in fact sleep 4 people. Hopefully Hotels.com will fix this asap!
Kristi
1 晚家庭旅程
10/10
Christian
1 晚行程
10/10
Yonggang
1 晚行程
10/10
Aaron
2 晚行程
4/10
The internet was not working upon arrival (thus no room keys and needed to be escorted to rooms), beds uncomfortable, plugs and outlets were not working, lighting was not good, no complimentary breakfast. We LOVED Manny at the bar. Best part of the stay.