Both the reception and service staff are excellent, friendly and very help. However, I was there three nights and my room was not cleaned and serviced, nor was the rubbish taken away 'For my comfort' as the notice said. Really? As a solo female traveller, this is not an area I wanted to walk to at night, I felt unsafe.
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 4 日
The service for check in was so bad.
Ma. Guadalupe
Ma. Guadalupe (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 27 日
Koda
Koda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
The hotel was very nice, I made use of the gym and laundry room, they also serve hot breakfast!
Hazel
Hazel (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
First time visiting San Francisco and at first I questioned where we were staying after our Lyft driving asked if I had checked the area before booking.
Overall the room was clean and the little view we had of the city was nice.
I booked this location because I wanted to be some what close to market street and if needed we could grab a Lyft easily. Like all major cities it is going to have a rather large homeless population but they were never right up front near the hotel. To be honest they never bother my partner and I when we walked to and from the hotel.
We found a couple cute little places to eat at and my partner fell head over heels for Mr. Charlie’s.
I do enjoy the breakfast options as it can help lower your out of pocket expenses.
The rooftop was nice and gave you a good view of the city. It was a little cloudy and breezy but the weather was still super nice compared to our normal home temps of 100 plus in the summer.
The front desk staff was friendly but when we asked if there was a place to ship out packeges the gentleman sent us to a UPS assist store that only handles prepackage amazon returns so when had to lfyt from there to an actual UPS store.
Overall it was a nice first visit to the city and I look forward to coming back to see more of what the city has to offer.
ronald
ronald (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Wayne
Wayne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
Hampton Inn in the Mission
Secure and clean hotel with courteous staff. Excellent breakfast each morning. Only downside was some elevator repair work during our stay. But at least they were maintaining the property.
Kevin
Kevin (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
CARLOS ALBERTO
CARLOS ALBERTO (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Miguel
Miguel (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 9 日
Older hotel, small rooms with no amenities. Staff was very nice.
真實旅客
5 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 6 日
Clean, quiet, centrally located and nice breakfast. Quality stay for the price.
Ross
Ross (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 3 日
Sochil
Sochil (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Great location, just a short walk from the Union square. Good breakfast with hot options changing on a daily basis. Coffee and tea available to take out any time of the day. Lovely smellies in the bathroom.
Elena
Elena (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 31 日
Friendly staff. That is about all.
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Donna
Donna (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 29 日
No elevator, and manager couldn’t have cared less.
Elevator was BROKEN for my entire stay (4 nights) and the hotel did NOTHING. Very cavalier staff and no communication. The manager left no one in charge and never checked in. An awful experience.
Gary M
Gary M (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 24 日
Raul
Raul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Awesome free breakfast!
Everything was amazing…..except the bed. The linens were comfortable and clean, but the mattress was not that comfortable at all. They need to replace the mattresses in each room. Otherwise they offer more than the Hyatt down the street we stayed at and the staff was 100% better than the Hyatt Place excluding the bartender at the Hyatt. He was the only staff member that showed amazing customer service. The Hampton Inn has a delicious breakfast with hot/cold and fresh food! They also have reasonable prices for valet and when you use the valet you still have 24/7 access to your vehicle. We would stay again.
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 22 日
Ok for an overnight trip
Hotel was at a great location for the concert we were attending. But, the location was not the best. A lot of homeless all over the place. Parking was ok. We ended self parking at a parking garage half a block away. The room was clean but really small. Breakfast was excellent though.