Hotel Faustino Gran - Relais & Chateaux

Luxury hotel with spa, near Cathedral of Menorca

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Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Faustino Gran's picturesque setting near Cathedral of Menorca, offers a luxurious getaway. Take advantage of the attached winery, indulge in Mediterranean cuisine at Agua or unwind with body treatments at the spa. With activities like motor boating and cycling nearby and 2 poolside bars on site to enjoy after an al fresco dinner.

Exceptional

Popular amenities

Airport transfer
Pool
Parking available
Non-smoking
Bar
Spa

Main amenities (12)

Daily housekeeping
Near the beach
Restaurant and bar/lounge
Full-service spa
2 indoor pools and 2 outdoor pools
Fitness center
Sauna
Steam room
Valet parking
24-hour room service
Coffee shop/cafe
Airport shuttle

Feel at home (6)

Private bathroom
Television
Garden
Terrace
Daily housekeeping
Laundry facilities

$357 nightly

Oct 1 - Oct 2

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2

All rooms

1 bed

2 beds

3+ beds

Showing 10 of 10 rooms

Double Room (Historica)

Very good

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Separate bedroom

Private bathroom

215 sq ft
Sleeps 2
1 Queen Bed

Junior Suite

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Separate bedroom

Premium bedding

Private bathroom

527 sq ft
1 bedroom
Sleeps 3
1 Double Bed

Villa, Private Pool

Highlights

Furnished balcony or patio

Yard

Separate dining area

Separate sitting area

Soundproofed

Private pool

Air conditioning

Free cribs/infant beds

3025 sq ft
4 bedrooms
Sleeps 7
7 Twin Beds

Deluxe Double Room

Wonderful

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Separate bedroom

Private bathroom

377 sq ft
Sleeps 3
1 Double Bed

Superior Double Room

Exceptional

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Separate bedroom

Private bathroom

323 sq ft
Sleeps 3
1 Queen Bed

Single Room

Highlights

Soundproofed

Sauna

Air conditioning

Flat-screen TV

Pillow menu

Separate bedroom

Premium bedding

Private bathroom

161 sq ft
Sleeps 1
1 Twin Bed

Double Room, Patio

Exceptional

Highlights

Patio

Yard

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Premium bedding

215 sq ft
Sleeps 3
1 Queen Bed

Double Room

Exceptional

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Separate bedroom

Private bathroom

248 sq ft
Sleeps 3
1 Queen Bed

Suite, 2 Bedrooms

Highlights

Patio

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

2 bedrooms

Premium bedding

721 sq ft
2 bedrooms
Sleeps 4
1 Double Bed

Suite, Terrace

Exceptional

Highlights

Balcony or patio

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Pillow menu

Separate bedroom

Premium bedding

592 sq ft
1 bedroom
Sleeps 3
1 Double Bed

Similar properties

Pool
Spa
Parking available
Free WiFi

$162 nightly

Oct 23 - Oct 24

Total with taxes and fees

Pool
Spa
Pet friendly
Parking available

$389 nightly

Oct 18 - Oct 19

Total with taxes and fees

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About the neighborhood

Calle Sa Muradeta 22, Ciutadella de Menorca, Menorca, 7760

What's nearby

Cathedral of Menorca - 2 min walk - 0.2 km
Fornells Tower - 3 min walk - 0.3 km
Puerto de Ciutadella de Menorca - 6 min walk - 0.6 km
Castello de Sant Nicolau - 15 min walk - 1.3 km
Ciutadella Lighthouse - 3 min drive - 1.5 km

Getting around

Mahon (MAH-Minorca) - 56 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Beach shuttle (surcharge)

Restaurants

‪Cafè Balear - ‬3 min walk
‪Ses Voltes Espai Gastronomic - ‬2 min walk
‪La Reina - ‬3 min walk
‪Cercle Artístic - ‬2 min walk
‪Burger King - ‬3 min walk

About this property

Hotel Faustino Gran - Relais & Chateaux

Hotel Faustino Gran - Relais & Chateaux offers a great location, putting you within just a 10-minute walk of Puerto de Ciutadella de Menorca. Guests can visit the spa to indulge in hot stone massages, aromatherapy, or reflexology, and Mediterranean cuisine is served at Faustino, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a fitness center.

At a glance

Hotel size

- 56 rooms

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11:00 AM

Special check-in instructions

- This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

- Uncovered onsite valet parking (EUR 60 per day)

Transfers

- Airport shuttle (available 24 hours)*
- Cruise terminal shuttle*
- Ferry terminal shuttle*

Offsite

- Area shuttle*
- Beach shuttle*

Other information

- Smoke-free property

Property amenities

Food and drink

Restaurant
Bar/lounge
Coffee shop
Private picnics
24-hour room service

Traveling with children

Children's menu

What to do

Beach shuttle (surcharge)
Archery
Kayaking
Boat tours
Motor boating
Beach nearby
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Scuba diving nearby
Scooter/moped rentals nearby

Working away

Meeting room

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Beach shuttle (surcharge)
Pool loungers
Pool umbrellas

Facilities

3 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Library
Piano
Fitness center
2 outdoor pools
2 indoor pools
Full-service spa
Sauna
Steam room
Banquet hall

Accessibility

Elevator
Elevator door width (inches): 55
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Accessible airport shuttle

Room amenities

Be entertained

IPod docking station
32-inch flat-screen TV

Home comfort

Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board

Sleep well

Pillow menu
Soundproofed rooms
Turndown service
Premium bedding

Freshen up

Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone

Food and drink

Champagne service
Free bottled water

Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps

Special features

Spa

Spa Faustino Gran has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Faustino - Overlooking the garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

Airport shuttle service is offered for an extra charge of EUR 145 per vehicle (one-way, maximum occupancy 4)
Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge
Area shuttle and beach shuttle service is offered for an extra charge

Renovations and closures

The property is closed between October 30 and March 27.

Children & extra beds

Rollaway beds are available for EUR 100.0 per night
Airport shuttle service for children up to age 18 costs EUR 145 (one-way)

Parking

Uncovered valet parking costs EUR 60 per day

Pool, spa, & gym (if applicable)

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Can Faustino Ciutadella de Menorca

Hotel Can Faustino

Can Faustino Ciutadella de Menorca

Can Faustino

Frequently asked questions

Is Hotel Faustino Gran - Relais & Chateaux currently open?

The property is closed between October 30 and March 27.

Does Hotel Faustino Gran - Relais & Chateaux offer free cancellation for a full refund?

Yes, Hotel Faustino Gran - Relais & Chateaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Faustino Gran - Relais & Chateaux?

Yes, there are 2 indoor pools and 2 outdoor pools.

Are pets allowed at Hotel Faustino Gran - Relais & Chateaux?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Faustino Gran - Relais & Chateaux?

Yes. Valet parking costs EUR 60 per day.

Is airport shuttle service offered by Hotel Faustino Gran - Relais & Chateaux?

Yes, an airport shuttle is available. The charge is EUR 145 per vehicle one-way.

What are the check-in and check-out times at Hotel Faustino Gran - Relais & Chateaux?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11:00 AM.

What is there to do at Hotel Faustino Gran - Relais & Chateaux and nearby?

Have fun with onsite activities like kayaking, archery, and motor boating. Additional recreation nearby includes ecotours. Enjoy a treatment at the spa and a swim in one of the 2 indoor and 2 outdoor swimming pools. Hotel Faustino Gran - Relais & Chateaux also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Hotel Faustino Gran - Relais & Chateaux?

Yes, Faustino offers alfresco dining, Mediterranean cuisine, and garden views.

What's the area around Hotel Faustino Gran - Relais & Chateaux like?

Hotel Faustino Gran - Relais & Chateaux is in the heart of Ciutadella de Menorca, a short 6-minute walk from Puerto de Ciutadella de Menorca and 16 minutes' walk from Castello de Sant Nicolau.

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Hotel Faustino Gran - Relais & Chateaux Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff

Port

Restaurant

Old town

View

Building

Room

Breakfast

10/10 Exceptional

Jun 21, 2025

Great location, super staff, value for money.

John, 4-night trip

10/10 Exceptional

Jul 13, 2025

Everything about my stay at Faustino Gran was incredible, the staff & service were exceptiona,l and the facilities were top tier. I can't wait to come back

Craig, 3-night trip

10/10 Exceptional

Oct 12, 2024

We had a very relaxing five-night stay at Gran Faustino. The hotel is elegant, the staff are very friendly and the location in the quiet back streets is perfect for exploring Ciutadella on foot. Highly recommended.

William, 5-night trip

10/10 Exceptional

Jul 25, 2023

Very relaxing and the staff were very attentive.

Cynthia, 3-night trip

10/10 Exceptional

May 1, 2023

Great place to stay in the middle of Ciutadella. Staff wonderful and welcoming.

David, 3-night trip

10/10 Exceptional

May 2, 2024

Perfect

My husband and I cannot say enough about this hotel. Beautiful location and surroundings, the staff and the Manager make you feel so welcomed and special. Breakfast was great, we chose to eat dinner at the hotel restaurant one evening which was also very good. So many details taken care of at this place - we will be back!

David and Jenny, 2-night trip

10/10 Exceptional

Jun 7, 2024

Location location. Location Within a few hundred yards of the harbour , the cathedral, the shops , in the old city This former royal palace is excellent in all areas Highlights include the private booking of the steam room sauna and indoor pool in an underground cave and a day out in their country estate with a lavish picnic in peaceful grounds Highly recommend this hotel

Gillian Margaret, 7-night trip

10/10 Exceptional

Aug 7, 2022

Fantastic hotel!

What a nice and classy hotel! We had the most wonderful stay here. Everything was just perfect and the staff did everything to make our stay as good as possible 🙂 We rented their boat for the day and had a super day together with their skipper Lluis 😃 The pool in their other building is probably the most beautiful pool area we’ve ever seen 😍 The restaurant was very beautiful and had a great atmosphere with a pianist playing. Our suite terrace had a perfect view over both the cathedral and the harbor 👌 This hotel is now in our top 5 list of best hotels we have ever visited 😃 Will definitely come back!

Henrik, 3-night trip

10/10 Exceptional

Sep 17, 2022

Our room was formidable but it was in other building. We need to walk 1 block to have breakfast. It was not far but we are not notified when we did the booking

2-night trip

10/10 Exceptional

Sep 27, 2024

Highly recommend!! Thoroughly deserves 5* From the moment I arrived the staff were friendly and helpful. The hotel is situated in a very convenient position for exploring the city and all it has to offer. Ciutadella is very safe, historically interesting, clean and pretty with good transport links to the rest of the island. There are a good variety of restaurants within close proximity as well as the excellent one at the Faustino. Breakfasts can be eaten on the terrace which is a joy! There is a lovely continental style cold buffet as well as an excellent selection of hot choices, the staff are only too happy to try and accommodate your needs. The hotel is split over 3 buildings which are all within about 100 meters of the main building. Each has its own character, they are quiet and beautifully designed. There is a lovely pool and terrace area in the gardens of the main hotel and also, a smaller beautifully secluded one in Can Llorenc . Both were a peaceful haven after a busy mornings sightseeing. I will definitely be returning to the Faustino Gran and all it has to offer.

Susan, 7-night trip

10/10 Exceptional

Jul 27, 2023

A Fabulous Experience.

A beautiful hotel in the heart of old town, walking distance from the harbour, main square and laberinth of streets for shops, bars and restaurants. Although well occupied, we never felt crowded, with a sizeable team on hand for anything we needed, guided by a very attentive general manager. The main entrance is on a very narrow road to the front so it would have been be wise to call reception just before arrival - they would probably have greeted us to assist with the luggage before driving off to park. In truth however, we didn’t need the car during our stay, so if we had only been saying here during our week, a taxi or airport transfer would have made more sense. Overall, a fabulous experience and highly recommended - we hope to be lucky enough to return in the future.

E, 2-night trip

4/10 Fair

Apr 21, 2025

The location is fantastic in good proximity of Citudella. Hotel decor is of a good standard however the experience is certainly not a 5 star experience and I believe we are leaving a fair review of this hotel. We stayed in the main / largest building. There was an issue when we checked in as we had paid a premium room with a harbour view however we were given a room close proximity of a jazz bar with a view of the side of the courtyard which is uninspiring. The reception team attempted to allocate a different room however a downgrade to a superior room which appeared to be in the eaves of the building with no harbour view , considering the air conditioning in the rooms in our opinion are of a weak standard we declined as we did not wish compromise 4 nights of interrupted sleep as the rooms in hotel are quite humid. Rooms were of a good size , however the bed was uncomfortable and pillows a very poor standard offering no neck support, bedding not changed during the 4 night stay even though it was evident there was a stain . Housekeeping was of a good standard however I do feel that the guest experience is poor as housekeeping had not tided the room until after 3pm on an occasion , reception were extremely unhelpful as I explained to receptionist that my husband needsed to rest as the 3rd night of our stay (room 16) we were woken by loud music from the jazz bar that continued until 5am in the morning and we had an extremely sleepless night. I was informed I need

Angela, 4-night trip

6/10 Good

Sep 19, 2023

The Faustino Gran is a beautiful property, with lovely staff. But it was let down by a consistently chaotic breakfast service, and a food a beverage offering that generally did not live up to the price-point or what you would generally expect from a R&C hotel. The breakfast service was understaffed for the number of guests, making it consistently hard to get seated and order a coffee, and on more than one occasion hard to get a table prepared with cutlery or a menu. This was consistently the case over a five night stay - we decided to skip breakfast on the last morning because (despite our lovely waitresses) it just took too long every day previously. We had high expectations of dinner, which we booked on our first night, but despite the lovely staff and setting we were very disappointed by the standard of food - far from good enough for the price and out of sync with the generally excellent standard in Ciutadela. Rice was seriously undercooked, burrata salad way too cold, as if pre-prepared and taken from the fridge. Similarly, it was sometimes hard to get drinks from the cocktail bar due to staffing, no pool-side service, and the same classic cocktails varied depending on who made them. There are noise issues in the rooms facing the port, where we stayed. While the port nightlife is out of the hotel’s control, investment in better sound proofing would help. Despite these issues, the hotel is beautiful, well located, with helpful and friendly staff who did their best.

5-night trip

8/10 Very good

Aug 20, 2025

Sophie, 8-night trip

8/10 Very good

Aug 20, 2025

Claude, 2-night trip

8/10 Very good

Aug 18, 2025

Julien, 2-night trip

2/10 Poor

Jul 22, 2025

Caroline, 3-night trip

10/10 Exceptional

Jul 19, 2025

Eduardo, 4-night trip

10/10 Exceptional

Jun 9, 2025

Bryan, 3-night trip

10/10 Exceptional

Jun 7, 2025

Un séjour de rêve avec un bémol sur le SPA, pas au niveau d’un 5 étoiles. Le reste était plus que parfait. Mention particulière pour les concierges, adorables et de vrai bon conseil.

Claire, 4-night trip

10/10 Exceptional

May 5, 2025

Lesley, 3-night trip

10/10 Exceptional

Apr 24, 2025

Yannis, 2-night trip

10/10 Exceptional

Apr 21, 2025

Bjørnar, 4-night trip

10/10 Exceptional

Oct 26, 2024

Établissement d'exception raffiné

Joan, 2-night trip

10/10 Exceptional

Sep 20, 2024

Francisco, 3-night trip

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Hotel Faustino Gran - Relais & Chateaux

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Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Double Room (Historica)

Double Room (Historica)

Highlights

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Junior Suite

Highlights

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Villa, Private Pool

Highlights

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Deluxe Double Room

Highlights

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Superior Double Room

Highlights

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Single Room

Highlights

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Double Room, Patio

Highlights

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Double Room

Highlights

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Suite, 2 Bedrooms

Highlights

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Suite, Terrace

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Hotel Faustino Gran - Relais & Chateaux

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Pets

Internet

Parking

Transfers

Offsite

Other information

Property amenities

Food and drink

Traveling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

Freshen up

Stay connected

Food and drink

More

Special features

Spa