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Pelican Halong Cruise

4.5 star property
Ha Long cruise with spa and restaurant

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Photo gallery for Pelican Halong Cruise

Front of property
Beach/ocean view
Bar (on property)
Beach/ocean view
Couples treatment room(s), body treatments, hot stone massages
A great choice for a stay in Ha Long, Pelican Halong Cruise features a marina. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or reflexology. Other highlights at this luxurious cruise ship include a bar/lounge, a fitness centre and a terrace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Parking available
  • Free breakfast
  • Bar
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurants and bar/lounge
  • Full-service spa
  • Fitness centre
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Meeting rooms
  • Airport shuttle
  • Cruise ship terminal shuttle
  • Limo/town car service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Minibar
  • Digital TV service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Deluxe Ocean View Cabin

1 bedroom, minibar, in-room safe, soundproofing

Family Deluxe Ocean View Cabin

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Balcony, Ocean View

1 bedroom, minibar, in-room safe, soundproofing

Suite, Balcony, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Ocean View Cabin

1 bedroom, minibar, in-room safe, soundproofing

Family Suite Ocean View Cabin

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 Double or 2 Single Beds, Balcony

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Room, 1 Double or 2 Single Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Royal Suite, Ocean View

Beach/ocean view

Royal Suite, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Vietnamese cuisine, sea views

Signature Halong Cruise

  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 102 reviews
Signature Halong Cruise
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About the area

Map
Block 15, Pelican Private Lounge, Tuan Chau Island, Ha Long, Quang Ninh

What's nearby

  • Tuan Chau Beach - 18 min walk - 1.6 km
  • Tuan Chau Amphitheater - 2 min drive - 1.1 km
  • Dolphin Club - 2 min drive - 1.5 km
  • Ha Long Night Market - 12 min drive - 9.1 km
  • Halong Bay Marina - 22 min drive - 17.9 km

Getting around

  • Haiphong (HPH-Cat Bi) - 44 min drive
  • Ga Ha Long Station - 17 min drive
  • Cai Lan Station - 19 min drive
  • Cang Cai Lan Station - 22 min drive
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Bunny’s - ‬20 min walk
  • ‪Magnolia Restaurant - ‬12 min drive
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬12 min drive
  • ‪Diamond Restaurant - ‬11 min drive
  • ‪E-Coffee Trung Nguyên Marina Hotel - ‬12 min drive

About this property

Pelican Halong Cruise

A great choice for a stay in Ha Long, Pelican Halong Cruise features a marina. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or reflexology. Other highlights at this luxurious cruise ship include a bar/lounge, a fitness centre and a terrace.

Languages

English, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 20 cabins
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 11:30 AM; check-in end time: 12:30 PM
    • Minimum check-in age – 18
    • Check-out time is 9 AM

Special check-in instructions

    • This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Please be advised that this property is a cruise ship and not a standard hotel. Cruises are required to register guests with Ha Long Bay Management Authority and Port Authority Permits at least 24 hours in advance of departure. Check-in is 11:45 AM-12:30 PM at Pelican Halong Cruise's departure lounge, located at Tuan Chau marina. Guest registration requires: full name, date of birth, nationality, passport, and Vietnam visa.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (USD 10 per night)

Transfers

    • Airport shuttle*
    • Cruise terminal shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–7:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Fitness classes
  • Kayaking
  • Fishing

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Luggage storage

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Full-service spa
  • Marina
  • Massage/treatment rooms
  • Banquet hall
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Shared kitchen access
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology.

Dining

On-site venue – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • New Year's Day (1 January) gala dinner per adult: USD 25.00
  • Gala dinner on 25 January per adult: USD 25.00

Optional extras

  • Airport shuttle service is offered for an extra charge

Parking

  • Self-parking costs USD 10 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pelican Halong Cruise
Pelican Cruise
Pelican Halong
Pelican Halong Cruise Cruise
Pelican Halong Cruise Ha Long
Pelican Halong Cruise Cruise Ha Long
HELP_OUTLINE

Frequently asked questions

Does Pelican Halong Cruise offer free cancellation for a full refund?

Yes, Pelican Halong Cruise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pelican Halong Cruise?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Pelican Halong Cruise?

Yes. Self-parking costs USD 10 per night.

Is an airport shuttle service offered by Pelican Halong Cruise?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Pelican Halong Cruise?

Check-in start time: 11:30 AM; check-in end time: 12:30 PM. Check-out time is 9 AM.

What is there to do at Pelican Halong Cruise and nearby?

Have fun with on-site activities such as kayaking and fishing. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy other amenities such as a fitness centre and spa services.

Are there restaurants at or near Pelican Halong Cruise?

Yes, there's an on-site restaurant that offers Fusion cuisine.

Does Pelican Halong Cruise have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Pelican Halong Cruise like?

Pelican Halong Cruise is located a short 18-minute walk from Tuan Chau Park.

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Pelican Halong Cruise Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

the staff was nice enough. the stay was far from luxurious. paying that amount of money for a room and being charged a ridiculous amount for watered down alcohol not to mention so much as a free water or soft drink i understand that is out of the staffs control. being fed reheated pasta and rice ,paper thin sliced chicken with mustard, bland barely warm fish. it was a pathetic experience for the price. again mostly out of the control of the staff. simply would not recommend.
Elia, 1-night trip

10/10 Excellent

Fantastic cabin exta gifts for our wedding anniversary
ROBERT, 1-night trip

10/10 Excellent

Recommended

The cruise was great. We were a family of four and we had a nice time. Everything was as promised and they were very punctual. The food was good and a lot of options were available. Ha long bay is breathtaking and the this cruise is a perfect way to see it
preeti, 1-night trip

10/10 Excellent

Amazing trip with so many activities! We did 2 nights, 3 days and had a great mix of things to do from the itinerary and chill time on the boat. We went off peak season so was not too busy or touristy although it was not empty. The staff were great and really accommodating, nothing was ever too much. Safety standards on Pelican were very high. The food was also great on board and they made a real effort with the service. Highlight was the view from the room - waking up to the scenery outside was second to none! 10/10 would recommend. Thankyou Pelican!
2-night trip

10/10 Excellent

1-night trip

8/10 Good

Boats need to be renovated for a better and more pleasant stay
1-night trip

10/10 Excellent

Amazing experience! Ihighly recommend Azalea Cruise! Halong bay area is already amazing, and the crew at Azalea 1 were just incredible The food, hospitality and everything was unbelievable! The staff are so nice specially Elle, she was so helpful and always smiling! My only suggestion is to change the visit to the village, is a bit long and not much to do or see there, maybe do the cooking class there? But in general it was really really good! The rooms are so big and the views are breath taking, the whole program is very entertaining! entertaining! If you are traveling from Hanoi recommend you use their transport service, the car is huge and super comfortable. 100% recommended!
Arturo, 2-night trip

8/10 Good

Relación calidad precio dificil de igualar. Por 16 € la noche (2 personas) con desayuno hay poco más que decir. El aire no funcionaba al máximo pero no pasamos calor. Sin duda repetiré!
1-night trip

10/10 Excellent

Excellent experience

Totally worth it. The experience lit up our trip in Hanoi. Very nice staff and scenery. Fun itinerary. Only thing to be aware is that the fee doesn't cover transportation from Hanoi. (But do book with them.)
1-night trip

4/10 Poor

Waste of money

We were on the boat 2 night 3 days. Really not worth the money. The food was terrible as they try to make it more high end with 5 different western dishes but instead should just service bah mi or other local food. The view was great but it would be enough after 1 night. Especially because the condition of the boat is old and there was so much dirt in the aircon.
Yichun, 2-night trip

8/10 Good

Good Time

The boat offered great service and Halong Bay is truly one of the most beautiful places in the world. The only drawback of the cruise was the itinerary which was very repetitive as we did a 3 day 2 night cruise. Also, the food was nothing special and the AC in our room was very weak. But still, I would highly recommend Pelican.
2-night trip

10/10 Excellent

Tres belle croisiere.
yves, 1-night trip

10/10 Excellent

Great little cruise

The cruise was amazing great service from friendly staff that were willing to do anything to help. I just wouldn't use there transport service from Hanoi as the van drives extremely slow 70 - 80kmh resulting in a 3hr drive that could be done in 1hr 30mins in a private car as they do 130kmh. Over all the cruise was amazing excellent accommodation and food I would suggest 2 nights other wise it is very rushed and not relaxing at all.
James, 2-night trip

10/10 Excellent

매우 만족스러운 여행이었습니다.

여러 활동으로 지루하지 않았고, 주변 환경만으로도 가치는 충분함. 크루들 또한 매우 친절하였음. 다만 저녁 식사는 약간 조정이 필요하다고 여겨짐.
1-night trip

10/10 Excellent

Best three days in Vietnam

Wow I cannot recommend this cruise enough. We had heard really mixed reviews about Ha Long Bay. In my personal opinion it was 100% worth it. Some things to note what cruise you pick and duration depends on what you see and how crowded it is. The people who complained to me were people who did crappy cruises or one day trips. I did my research this cruise was one of the most recommended and I did the two night option. This gives you the opportunity to get away from the crowds. While you still get to visit the touristy sights like the hike and caves the second day we were alone all day in Ha Long Bay. The crew is amazing so accommodating and kind. My friend got sick one day from sun poisoning and they checked in on her and tired to make her as comfortable as possible. The food was actually good. Buffet lunch then a 5 course dinner with options such as steak or sea bass. Breakfast buffet with seafood 4 course lunch followed by another 5 course dinner. I do not have a single thing to complain about. I would highly recommend Pelican and the two night cruise.
Jessica, 2-night trip

4/10 Poor

Unexpectedly Poor Cruise!

I do expect more at this price and this level of Cruise. But the condition and cleanliness are surely below standard, furnitures are old, broken and a bit dirty. Their schedule is always delayed. Keep shortening our activities. One of the staff secretly took photos of my wife and other female customers, and feel angry with me after I discovered his misconduct!! It is horrible! The only good thing is the beautiful scene of Halong Bay, but this is nothing about the cruise's service.
1-night trip

8/10 Good

Good experience

There are so many cruises that one can pick on Halong Bay. We picked Pelican based on the rating and friends feedback. The service is good and we are well taken care of. Guides are good. For vegetarians the food choice is limited but good enough to survive a day.

8/10 Good

나쁘진 않았으나 가성비는 떨어짐

로얄스위트에 묵었습니다. 60만원 가까이 들었는데... 가격대비 가성비는 떨어지네요. 참고로 교통편이 없어서, 16~17만원 정도가 추가로 들었습니다.

8/10 Good

Terrible shuttle bus service.

The cruise experience was pleasant. However, we encountered a very unfortunate incident whereby we booked the shuttle bus service from our Hanoi hotel pick up to the cruise. We were told the pick up would be at 7:15. However, the bus did not arrive until 8am so we decided to take a taxi all the way to Halong. We were never notified of the delay. When we tried to call the sales representative about 20 times there was no pick up. When he finally picked up we have already boarded the taxi. We requested a refund for the shuttle bus and for them to pay for a portion of our taxi ride (total $80usd). They only agreed to pay for the shuttle bus refund but any portion of the taxi. We were very frustrated as we felt we were not notified. Their explanation was that there was a traffic jam hence they had to pick up other customers at other hotels first. I do not buy their excuse as I saw another cruise shuttle bus come pick up customers who stayed at the same hotel as us. Terrible customer service despite the enjoyable cruise stay.

10/10 Excellent

Bem organizado, acomodações excelentes

O conjunto do serviço foi muito bom, o cruzeiro é simples mas bem organizado. As refeições foram boas, mas não excepcionais. Contudo, o esforço da equipe compensa. O quarto era excelente para uma cabine de barco. Amplo, bem decorado, confortável.

8/10 Good

最高の客室

2泊3日でクルーズに参加しました。日本人は我が家だけで、全てが英語の説明ですが、それほど困りませんでした。 食事はすごく美味しかった、とは言えないかもしれませんが、船上であることと、食事が目的ではない事を考えると精一杯のおもてなしを受けたと感じました。 今回のベトナム旅行はこのハロン湾クルーズが主な目的でしたので、一番良いロイヤルスイートを予約しました。お値段の差はビックリするほど違いませんが、お部屋の広さ、窓の多さ、バルコニーの広さでとても満足しました。またクリスマスシーズンという事なのでしょうか、ベッドの上にクリスマスカードとプレゼントがふたつ、赤ワインのフルボトルのギフトがあり感動しました。 ハロン湾に行かれるなら是非1番良いお部屋を検討されたらと強くお勧めします！

10/10 Excellent

Amazing cruise! Worth every penny!!

Amazing! Highly recommend!!

10/10 Excellent

悠閒享受世界級美景的郵輪時光

下龍灣不愧為世界級自然遺產，置身其中享受如明信片中的美景，不同時間到達的停泊風景都讓人讚嘆不已。飯店全船皆為國際客，飯店工作人員皆可以英文交談、導覽，服務熱誠且周到，任何客房需求都快速應協助。郵輪平穩舒適，房間景色如置身畫中；飯店經理好客熱情，安排的景點行程可靠，全程確保遊覽品質及遊客安全。美中不足的是無線上網僅大廳順暢，並不若客房介紹客房內都可接收。

8/10 Good

8/10 Good

Good experience

We had a good time in this cruise. Room is nice and clean, staff are nice as well.