We stayed in the garden apartment with our son. Everything was great. We especially enjoyed the great food, the service and the care for children at this accommodation. The kids club was really something which offered a lot for little ones (ours is 3) and we always felt comfortable around the facilities. We felt that the massage was a bit expensive for what it was.
Henrik
3 晚家庭旅程
10/10
Claus Hinrich
8 晚行程
10/10
Dana Elena
8 晚行程
10/10
Amazing service
Luis
1 晚行程
10/10
Axel
3 晚家庭旅程
10/10
Gabriela
11 晚行程
10/10
Connor
7 晚家庭旅程
10/10
Alt var perfekt
Sigrid
7 晚家庭旅程
10/10
Gorgeous hotel, service was perfect. Any little problem that could have been solved was immediately fixed by staff. Public areas and rooms were immaculately clean. Best hotel breakfast I’ve ever seen with 30 trays of hot and probably 50 cold dishes. Pool area and beach were lovely and relaxing.
The one warning I would have is that the pool area is very slippery and dangerous. There are few handrails (really only one) so it’s hard to enter and exist safely. I saw several people slip.
If food is not included in your rate I would recommend visiting other local hotels for lunch and dinner. The restaurant is nice but is very expensive relative to the local area.
Monica
3 晚行程
10/10
真實旅客
3 晚行程
10/10
Superbe hôtel de 70 suites seulement, toutes récentes et superbes. Accueil personnalisé exceptionnel. Excellente animation musicale jazz le soir. Seuls le bar manque vraiment de chaleur et de tapas apéro, le dîner est vraiment trop cher pour un buffet, et un employé de piscine a vraiment été inconvenant.
Patrick
7 晚家庭旅程
10/10
Beautiful hotel located midway between Heraklion and Chania. Loved the beach and restaurant. Our room was amazing with our own pool and fireplace in our private outdoor area. Staff couldn't have been nicer. Loved Rethymno's old town which was a short cab drive away. Would highly recommend this hotel.
RISE
10/10
Excellent service and staff so nice! Super kids friendly but also good for adults and couples.
Marcel
8 晚家庭旅程
10/10
Great property and staff, access by car could be better indicated from the road.
Mauricio
3 晚浪漫旅程
10/10
Amazing stay with very good facilities for the families. The staff in the kids club was fabulous and kept the kids wanting to go back. Also loved the kids buffet in the afternoon
Aside from family facilities the restaurant served very good food, the pool and beach was great as well
The service on the beach could do with a little improvement in terms of people serving
Nikunj
7 晚家庭旅程
10/10
Tor Kristian
7 晚行程
10/10
NANO
7 晚行程
10/10
This is a spectacular property with an incredible team of people that took care of our every need! We loved our stay here and would definitely come back. I will miss the wonderful staff who made us feel like home.
Maria
4 晚浪漫旅程
10/10
A beautiful hotel. The staff is very polite, helpful and friendly. We enjoyed our stay a lot and will certainly come back to Caramel. Thanks!!!
Claudia
4 晚家庭旅程
8/10
The hotel is new and has all the facilities you need for a hotel. It is quite and with a lot of space. The food could be better according to the price level of the food.