The room is clean. The location is a bit far but it has…
Very satisfied with services But need to improve in cleanliness part. Found my toilet…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可提供摺床，但需額外支付每日 MYR 65
自助早餐需額外收費，成人約為 MYR 62，小童約為 MYR 31
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 72 小時 日。
i like the hotel theme & the environment of the place
1 晚浪漫之旅, 2020年11月23日
My family had a relaxing stay even 'tho most of the facilities were not available (due to Covid 19) ~ gym, spa, etc. The quiet & peaceful atmosphere away from the daily bustle of life was what we wanted & the Hotel's location up on the hill was great. Our room was huge ~ we were upgraded to a Family Room ~ much thanks for that. Breakfast choices can be improved ~ we had buffet on our last day only & it was limited. For our earlier days, the list given to us was not very attractive. Parking is nearby & the Hotel also provides buggy services to & from your car parking area (24 hours). Thank you, Pulse Grande, for the memories!
CATHERINE LAW, 3 晚家庭旅遊, 2020年08月31日
Service is good but the hotel is a bit run down from my last stays during the former Shangri-la management time. Plenty of missing items in the room that need a call to reception for replacement, eg. tea cup, glass and etc. Room was not clean until a call is made to the reception. Empty water bottles are found at the balcony upon check in. SOP is observed rather well and felt safe to stay at the hotel. Restaurant and housekeeping services were rather pleasant.
2 晚家庭旅遊, 2020年08月24日
Everything so good, friendly helpful staff, very clean room,will repeat again
Nurul, 2 晚家庭旅遊, 2020年08月20日
Love it polite. But due to The current situation. This hotel has goos service event tho short staff
Arun Kumar, 2 晚商務旅遊, 2020年08月10日
A place for meetings/conferences. Not great for residence. In attempting to be attentive, staff are actually a little intrusive - after room cleaning, there are also calls by staff later in the day e.g. offering towels or a snack, turning down the bed. Not sure why everything not done at one time. Gym well equipped. Pool ok but not very clean. Food good but only from restaurants (no shop for snack options although there is a mini bar with some snacks). Shuttle bus to local shopping malls, but has to be pre-booked. Hotel a bit isolated.
5 晚商務旅遊, 2020年01月16日
Quite an old building
1 晚商務旅遊, 2019年12月14日
Just confusions from hotel reception of my booking. I booked for 2 rooms ( family) ended up to wait for another 30 min due to another room wasn't ready ( they unable to see my room's booking as i booked). So; after clarification. Few min have to wait until settled. Overall. Staffs are very friendly. Limited hot drink during breakfast. Kids enjoyed.
Nor Aini, 1 晚家庭旅遊, 2019年12月08日
Staffs were nice & service was prompt. Room is big, good size bed & bathroom. BUT room smells old and amenities (pool) is very disappointing. Booked deluxe hill view room but OMG why would they label it as ‘view’ when there’s actually NO VIEW!!! It’s ONLY facing hill maybe, all I can see is the front side of the hotel very near entrance. So no point having that balcony because you won’t feel comfortable also in it. We never used at all!!! Again, very disappointing!!! Could have booked Pullman for same rate!! Breakfast was awful!!
2 晚浪漫之旅, 2019年11月29日
good and superb
1 晚商務旅遊, 2019年10月21日