Wonderful experience staying at Urso Hotel & Spa. Great staff, cozy environment, walking distance to department store. Really enjoyed my stay!
Caroline
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 6 日
A different and amazing place
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
Eileen
Eileen (6 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Philip
Philip (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
Would come back
Great location evenly close to Serrano and city center, but still not super touristy. Very friendly and helpful staff and impressive building.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Luisa
Luisa (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 17 日
Victoria
Victoria (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Enrique
Enrique (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 17 日
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
Laura
Laura (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Excellent room quality, service and location. Perfect for exploring central Madrid!
Derek
Derek (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 5 日
A 5 star hotel , really good service and old school charm
Jay
Jay (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 30 日
Great stay
Erdrin
Erdrin (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 27 日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 14 日
This is the first time I’ve given a low rating to this property, which I’ve stayed at multiple times and usually enjoyed. Unfortunately, my most recent experience felt different—something was missing, particularly the personal touches and attention to detail that I’ve appreciated in the past.
It’s possible this was an isolated incident, perhaps related to booking through Expedia, as some hotels tend to assign less favorable rooms for third-party reservations.
I hope this serves as a constructive red flag for management. I truly value this property and would love to see it return to the high standards that made me a repeat guest.
Manuel
Manuel (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Alexandra
Alexandra (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 24 日
we love the Urso and the neighborhood! It is the best!
burton
burton (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 27 日
Comfortable Go-To
Hotel Urso is a go-to for a pleasant stay when I am in Madrid. I will see you soon!
Hillary
Hillary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 18 日
Amazing as always
Manuel
Manuel (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 13 日
Brought welcome fruits and chocolates and offered welcome drinks also
Kyung
Kyung (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 8 日
well first of all when you walk in the door it smells amazing. You don't touch your bags, they got us into our room hours early. The area around the hotel is so quaint and trendy and convenient. we were in a suite which was beautifully furnished I definitely recommend. this is our second time at URSO and we will be back