I spent a week with my daughter who is 15 years old. Critical things like dining options, quality of the beds, quality of the air conditioning, cleanliness and attention to the customer are top notch 10/10.
All staff are great, In particular, Mr Aaron and Mr Norberto in the restaurant and bar of Mereva are the very best top notch superb---!!!
the only thing I did not like which is not MEREVAs fault, is that the snorkeling in the hotel beach is not the best, and the beach itself has a lot of rocks in it and does not have big waves which my daughter and I enjoyed very much. That being said, there is a beautiful Cenote where you can snorkel and scuba dive at walking distance from the hotel, and1 can take a taxi and go many places that are not far away from MEREVA.
Hector M