Overall we were satisfied with the stay. The staff were all very accommodating and friendly. The breakfast buffet was great and other meals were good also. We liked being able to walk 5 minutes to Icon shopping mall for a few items we needed. Only negatives were the rooms need some updating. Primarily the bathrooms. Some renovations was being done on a garden area directly outside our room that involved jackhammering all day long. Annoying but I understand that is part of improving the property.
bob
bob (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月14日
최악의 인도네시아 호텔 이었다.
너무 오래된 호텔이고, 노보텔 팔렘방에서만 묵다가 지겨워서 바꿨는데, 큰실수 였어요. 하수구 시궁창 냄새와 구석구석 너무 더러워요.
냄새때문에 향기 스프레이를 잔뜩 뿌려두는데, 냄새에 섞여서 구역질 납니다.
바퀴벌레는 매일 봤어요..진짜 너무 스트레스 받았습니다.
직원도 모두 친절하고 레스토랑 음식의 경우 주문해 먹는것은 맛있습니다. 조식은 한번 먹고 너무 맛없어서 안먹었어요.
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2022年9月15日
Kadri
Kadri (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年6月11日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2022年2月19日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2022年1月15日
Reasonable stay, reasonable comfort.
Help staff, a bit slow for early breakfast, but friendly and helpful. location near to shopping center was useful, but off major roads, so fairly quiet. Also the local mosque call to prayers at 4:15 was very quiet and could not be heard if the low background hum Air Con was used in the room. Furnishings a little tired but comfortable bed. Shower was over the bath and water went outside of curtain, Very hard to shower in a more controlled fashion. Rooms were large, hotel seems to attract families at weekends as kids stay for free. Walkable to my work location in M Hoesin Hospital.
Jonathan
Jonathan (6 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2021年9月14日
Rici
Rici (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年6月19日
TING
TING (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年2月26日
polite staffs/yumm breakfast spread
The staffs were very polite and respectful which is typical of Palembang culture..Breakfast spread is one of the best we ever had.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2020年2月22日
Hotelnya cukup bagus, makanan ok
Ferry Prasetyo
Ferry Prasetyo (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年1月21日
真實旅客
1 晚行程
Expedia 真實旅客評價
8/10 很好
2020年1月16日
Almost services and facilities are well excepted for the connection of internet.
Hope this trouble was only my staying room.
But staffs are very warmly and kindly characters. Thanks.
yt
yt (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2019年12月22日
indra
indra (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年11月13日
Everything is good, but lift maybe need to improve. Waiting time for the lift is quite long.
真實旅客
3 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2019年11月7日
Tita
Tita (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019年9月18日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2019年2月17日
Great service in the center of the city
The location is inside of a shopping complex, you can find everything within a walking distance. Their service quality was really great, we got an upgrade since they ran out of our type of room. This is an old hotel, you can see from the furniture but still well maintained. The room is clean, fluffy pillow, very helpful staff.
Quite a pleasant to stay here.
Edward
Edward (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年2月13日
徹
徹 (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019年1月14日
C H
If they classify as 4 star. Why no Black Out curtain. Toilet too small w little maintenance.
Chan hwee Michael
Chan hwee Michael (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年11月2日
The Only Hotel Ask Feedback From Guest On The Spot
It was my second stay in 2018. I had no regret coming back. Location of hotel was good which was just beside the Palembang Square Mall, Carrefour and Matahari. In fact as a solo traveller with a medium size bag I took the LRT from the Stasiun Bandara(airport) Sultan Mahmud Badaruddin II to the Stasiun Bumi Sriwijaya which cost IDR10,000. From Stasiun Bumi Sriwijaya to Aryaduta Hotel is about 8-10 mins walk. Check in and check out was brisk. Room was big and clean. Wifi was good.
Buffet breakfast was aplenty with international and local menus. Staffs were friendly and helpful. I would like compliment Md Cindy for her extra mile effort assisting me to buy some local dry packet delicacies from the Kitchen Restaurant.I believe this is the only hotel which I had stayed and few staffs were tasked to ask feedback from the guests on the spot in order for them to improve and to rectify any issues promptly whilst the guest are still staying in the hotel.