Paid for a weekend suite through an app on my phone. Once I arrived I was immediately turned away for being a "local". Not the first time I've seen something like this but was definitely the first time I was treated with disdain and hostility. The little boy at the front desk needs to realize that some people don't take kindly to having their anniversary weekend ruined for some stupid policy, and that maybe a little understanding of the situation would have gone a long way. Kids these days have no idea what actual customer service is.
Adrian
Adrian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 26 日
Nice comfortable room, helpful staff. Good breakfast. Not many dining options in walking distance and there was traffic noise, but overall, this was a very nice place to stay.
Nancy
Nancy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 26 日
Staff was great. Breakfasts was great
Kathie
Kathie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 25 日
ALEXANDER
ALEXANDER (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 25 日
Very good and clean with modern features. Near highway 5 and gas station. No super close restaurants if needed.
Brett
Brett (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 23 日
Jacqueline
Jacqueline (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 22 日
Christa
Christa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 21 日
Felix
Felix (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 17 日
Shasta
Deborrah
Deborrah (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 17 日
Jus an overnight stay but very command friendly staff
gary
gary (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 14 日
A Great Stay!
Everything worked the first try! The room key, the shower, the thermostat...
There is a full-service deli and an ice cream store just a block away. The staff was supportive and friendly.
frances
frances (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 10 日
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 9 日
One of the nicest on a very long list!
Marvin
Marvin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 9 日
Ruth
Ruth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
Elaine
Elaine (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 7 日
Jaivani
Jaivani (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Short family trip
I was really surprised how nice this Hotel was. I booked for my family and I to stay after a day at the water park. Super great location, very friendly staff and the room was way bigger than most. Then was had the breakfast in the morning. I was impressed with the selection of hot and “grab and go” style food. I would absolutely stay here again.
Lauren
Lauren (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 4 日
heather
heather (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Margaret
Margaret (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 3 日
Marco
Marco (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 3 日
The rooms are dingy, clean but very worn out. Couch, ottoman, desk chair all had tears/stains. No soap in the bathroom. The blackout blinds did not keep light out. The staff is very friendly, so that’s a plus.
LILY
LILY (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 1 日
It was…fine.
Room was clean. King size bed was okay. The couch pullout bed that my 9 year old slept on felt like a “mattress” from the 80’s, one where you could feel every metal spring.
We could definitely hear the kids in the family sharing a wall with us. They quieted at night, so the disruption was limited.
Breakfast was mediocre. It’s a very small dining room trying to accommodate a lot of foot traffic and families looking for a table.
Stay was fine overall, but next time I am in Redding I will almost certainly spend a little more and stay in a nicer place.