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Hotel Grand Marlon

3.0 star property
Chetumal hotel with outdoor pool and restaurant

Choose dates to view prices

At Hotel Grand Marlon, unwind by the outdoor pool or indulge in international cuisine at Placeres. Stay connected with free in-room WiFi and find solace at the spa tub. Guests appreciate the overall condition of this hotel.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Hot tub
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Elevator
  • Bathrobes
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bathrobes
Free bottled water
Wardrobe or closet
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

In-room safe, iron/ironing board, free WiFi

Executive Room

8.4 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bathrobes
Free bottled water
Wardrobe or closet
In-room safe
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, iron/ironing board, free WiFi

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Jetted bathtub
Bathrobes
Hair dryer
Free bottled water
Wardrobe or closet
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | In-room safe, iron/ironing board, free WiFi

Suite (Master)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Jetted bathtub
Bathrobes
Hair dryer
Free bottled water
Wardrobe or closet
  • Sleeps 3
  • 1 King Bed

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bathrobes
Free bottled water
Iron/ironing board
In-room safe
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool
Hotel Marlon
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
7.6 out of 10, Good, 440 reviews
Hotel Marlon
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About the neighborhood

Map
Av. Juárez No. 88, Chetumal, QROO, 77000

What's nearby

  • Explanada de la Bandera - 8 min walk - 0.7 km
  • Chetumal Ferry Terminal - 8 min walk - 0.7 km
  • Palacio de Gobierno - 8 min walk - 0.7 km
  • Palacio Municipal De Othon P. Blanco - 10 min walk - 0.8 km
  • Museum of Maya Culture - 10 min walk - 0.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive
  • Corozal (CZH) - 36 min drive

Restaurants

  • ‪hot dogs de la obregon - ‬4 min walk
  • ‪Sergio's Pizzas - ‬5 min walk
  • ‪El Taquito de Don Julio - ‬1 min walk
  • ‪Il Corso - ‬3 min walk
  • ‪Las Mismas - ‬3 min walk

About this property

Hotel Grand Marlon

Hotel Grand Marlon is a great choice for a stay in Chetumal. Guests can visit the fitness center for a workout or grab a bite to eat at Placeres, which serves international cuisine. An outdoor pool, a bar/lounge, and a hot tub are other features. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 34 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Placeres - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 145 for adults and MXN 145 for children

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Marlon
Grand Marlon Chetumal
Hotel Grand Marlon
Hotel Grand Marlon Chetumal
Hotel Marlon
Marlon Hotel
The Grand Marlon Chetumal, Mexico - Quintana Roo
The Grand Marlon Hotel Chetumal
Hotel Grand Marlon Hotel
Hotel Grand Marlon Chetumal
Hotel Grand Marlon Hotel Chetumal

Frequently asked questions

Is there a pool at Hotel Grand Marlon?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Grand Marlon?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Grand Marlon?

Sorry, there's no onsite parking at Hotel Grand Marlon.

What are the check-in and check-out times at Hotel Grand Marlon?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Grand Marlon and nearby?

Hotel Grand Marlon has an outdoor pool and a hot tub, as well as a fitness center.

Are there restaurants at or near Hotel Grand Marlon?

Yes, Placeres offers international cuisine.

What's the area around Hotel Grand Marlon like?

Hotel Grand Marlon is a short 8-minute walk from Explanada de la Bandera and 9 minutes' walk from Chetumal Ferry Terminal.

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Hotel Grand Marlon Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Breakfast
Parking
Children
Towns

Reviews

10/10 Exceptional

The front desk was extremely helpful with all my questions.
Martha, 1-night trip

10/10 Exceptional

The
Endu, 2-night trip

10/10 Exceptional

Great
Karl, 1-night trip

6/10 Good

It was ok for the price
Alexander, 1-night trip

8/10 Very good

Great, recommended
Joni, 2-night trip

4/10 Fair

Wifi was so terrible I could not even make a what's app call without it dropping every few seconds. Even though it says there's a hot tub in the hotel description with along with gym, pool, etc, the hotel does not have one for all guest to use.
Crystalene, 1-night trip

10/10 Exceptional

Nice
Juan, 1-night trip

10/10 Exceptional

Thanks
Juan, 1-night trip

6/10 Good

The place is ok! The towels where really old and the AC wasn’t working well. Overall it’s an “ok” place to spend the night, but not for a long long weekend.
Bernard, 1-night trip

6/10 Good

Decent but wouldn’t stay again

Pros: In town, friendly staff, fair price (executive room) Cons: Dirty, not up kept, bathroom tub too high and unstable, beds too hard, internet was on and off
Shumari, 3-night trip

8/10 Very good

The hotel is okay. Nothing too wow about. Its pretty basic, you get what you pay for.
Keino, 1-night trip

10/10 Exceptional

Good
Robert, 2-night trip

2/10 Poor

This place was not what I expected at all.I was given a room with 2 beds when I reserved a room with a king size bed. When I went to the front desk she said we are full and that’s what we have. The tub was nasty and felt like you can fall through it.The pool had in no water and has a caution tape around it. This place is run down nothing like the pic for sure.
Sharine, 2-night trip

8/10 Very good

Ok
Jesus, 1-night trip

2/10 Poor

Rooms weren’t clean.
Kristy, 1-night trip

6/10 Good

I cannot give a good review of the room in my stay because I was not given the room I paid and selected. I was told that if I wanted the room I booked, I had to wait until 3pm instead of 2pm which was the time of my check in. I was so tired that I had to accept the room that was offered instead. The hotel overall is a good option, however, I would like their cleaning crew to be more on point so the guest can enjoy their selection in rooms.
Margarita, 1-night trip

4/10 Fair

Arrived early (45 minutes) and understandably our rooms were not ready so we sat and relaxed in the hotel bar/restaurant and waited until our scheduled check in time and were told our rooms were now ready. We received our keys and remotes and went to our room. We walked into a room that hadn’t even been touched by anyone except the last guests! We informed front desk staff and were told they would get the room ready for us. Luckily we were able to leave our baggage in another room we had reserved that actually was ready and we came back a few hours later and the room was ready. The website states there is a hot tub which is not true! This was one of the main reasons why we chose to stay there instead of other much nicer hotels in the area that we have previously stayed at. It’s simply a small portion of the pool that resembles a hot tub. The restaurant/bar was nice and the food and selections were reasonably priced and the meals we had were good. Waiters and bartenders were very friendly and efficient with exception of the person who ran the register and she was terrible! I had to insist on running my payment repeatedly and once I showed her how to use their own credit card machine it cleared perfectly. When we returned later that evening for dinner and drinks once again she was unable to process the payment and was very abrupt and argumentative and they had to transfer our bill to the front desk and yes the payment was processed flawlessly on their first attempt.
Anthony, 1-night trip

4/10 Fair

The towels were old and dark instead of clean white, hand towel had a hole showing signs of being too used and old. We got 1/3 roll of toilet paper in the bathroom, had to ask for another roll. And the WiFi was verrry weak and had a hard time connecting.
Sonia, 1-night trip

6/10 Good

Its a convenient hotel for the average person but had to call the attention of the janitor to empty chips bags thrown at the foot of the steps at the main entrance to the hotel. There was also an empty whiskey box lying around from the previous night. I also noticed mold on the shower curtain in my room which should not be.
Arnaldo, 1-night trip

6/10 Good

Wifi was horrible on the first floor. Couldn't make a whatsapp voice call much less work on my computer and when recording a message in whatsapp to send to my contacts you could very clearly hear my neighbor's conversation in the background. Room had a faint odor of pee, 1 bed comforter had dirt stains and the other was ripped, no outlet by the bed to charge the phone, netflix didn't work on the tv, you can very clearly hear other guests through the walls and doors creaked very loudly including our neighbors, The beds were hard and the electricals, locks and plumbing are all antiquated and require some updating. Good things are the hot water doesn't take long to come up, there's a small table and chair to work and the bathroom is spacious
Giovanna, 1-night trip

10/10 Exceptional

Habitacion comoda
patricia, 1-night trip

10/10 Exceptional

Muy bonita habitación. Las áreas generales no muy limpias. Excelente Restaurante.
Sergio Norberto, 2-night trip

10/10 Exceptional

Lugar cómodo y seguro. Lo único que pudiera recomendar es que las opciones ligeras del restaurante realmente lo sean ya actualmente son muy grasosas.
Mario Alberto, 6-night trip

6/10 Good

Parking options limited. Paid parking but no reservations
Yamani, 1-night trip

8/10 Very good

Las habitaciones son cómodas, pero algunos tenemos de mantenimiento que hacen falta. La instalación del AA, con algo de humedad. La plancha y la base para planchar estaban en pésimas condiciones. La cortina de baño, algo sucia y vieja, y el espejo bastante deteriorado.
Enrique S., 1-night trip