Service was decent. HVAC system better than most. A little awkward with lobby being on 5th or 6th level.
Gregory
Gregory (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
kelly
kelly (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
kyoung ah
kyoung ah (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Happy holidays
Always a great experience
Heather
Heather (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Great location; very nice room and bath , but small
Barry
Barry (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Waheeda
Waheeda (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
Eddie
Eddie (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
Terrible Experience!!!
Our stay was terrible… I’m over 50 years old and I have never left a negative review for anything. When we arrived, our reservation had been cancelled by the hotel for no reason and they would only rebook us at 3 times the original rate per night. They sent us no emails about it or did they try to call. The room we ended up getting was so dirty. They ended up moving us after the first night but still should be ashamed of the first room. The computers were down and we had be let in and out of room on the 28th floor by security because they could not program keys. They had a fire alarm test that started at 7:30 am and lasted 4 hours during which time the elevators were down. Yes 28 flight of stairs if you needed to leave. Hot water in the shower was hot for a few minutes and then would go cold for about a minute and then get hot and the cycle just continued. I’ve machine on our floor was broken so you had to go up 3 flights of stairs to get ice or wait on the elevator for 5-7 mins because one elevator was broken.
I hate to have to write this but I truly don’t want anyone else to experience this. This was a once in a lifetime trip for us to see the Christmas Tree lighting. I have tried to call the hotel over 20 times to discuss my situation and have yet to get an answer or a return call.
Hilton… DO BETTER!
Eddie
Eddie (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月7日
The hotel only had 1 working elevator for 36 floors. It would take anywhere from 30-45 minutes or longer just to get an elevator. We were on the 31st floor so there was no going up and down the stairs. The staff was very unwilling to help by using the service elevator.
Jennifer
Jennifer (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Rene
Rene (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月6日
Superbra läge och rent på rummen.
Långa väntetider på hissar.
Frukost lite sämre än vi haft på andra hotell i USA bl.a. fanns det inte alltid bacon på buffén och inga grönsaker eller minsta lilla ostskiva
Ulrika
Ulrika (7 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月6日
Andrew
Andrew (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月5日
Stay somewhere else!!!
The hotel is difficult to access. The staff was not very pleasant. Our Thanksgiving dinner was ice cold and had to be heated, and then the pumpkin pie came still frozen.
We asked for extra towels THREE times before they came. We asked to have our room cleaned and all we got was towels and two KCups for the coffee maker.
Thomas
Thomas (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
적정 가격에 접근성 최고
타임스퀘어 및 전철, 대로에서 우버 등 접근성이 매우 훌륭하고 큰길이라 편안합니다. 호텔이 크진 않아도 시스템이 잘되어 있어 안정적인 숙박여행으로는 좋았다고 생각합니다. 스타벅스 커피를 로비에서 제공해서 좋았으나 객실에 전기포트가 없는것은 아쉽습니다
Joonwon
Joonwon (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月3日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Thomas
Thomas (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Amazing views and location!!!!
Stayed a weekend here for our 1
Year anniversary and we loved it. The view was absolutely stunning, the room was great, the bed was ok-not really comfortable but did the job. The staff are amazing and the location is great.
Joseph
Joseph (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月30日
SATISH
SATISH (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Estadía semana acción de gracias
La habitación muy bonita con vista al Times Square. Siempre la mantenían limpia y organizada. El personal muy amable y respetuoso.