Cockroach infested, no response despite several complaints. Staff very unresponsive unconcerned, one even said complain to Agoda in review. Manager promised to arrange my Grab airport drop on10/12 morning at 6am however no arrangements were made and no one at reception was able to make a booking. They knew I was desperate so arranged with his friend Taxi driver by Anwar and finally I was overcharged by taxi driver.
very bad hotel= never stay again.
Sivanathan
Sivanathan (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 26 日
Location was ok.
Rajesh
Rajesh (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 7 月 18 日
I wouldnt stay there again.
The staff are creepy & didnt wanna help & tried to argue with me.
It is a non smoking hotel - but all the rooms had ash trays & people have been smoking in there.
No fridges in rooms.
It is a 2 star hotel & it says a 3 star hotel on Expedia. It also says alot more untrue things on Expedia.
I will never stay there again.
Mathew
Mathew (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2020 年 1 月 6 日
still using old brand of television..
真實旅客
1 晚浪漫旅程
Expedia 真實旅客評價
6/10 不錯
2019 年 7 月 3 日
Kemudahan untuk sarapan pagi agak terlalu simple tapi ok la tetapi staff yang bertugas unit sajian perlu menjaga kebersihan semasa mengandalikan makanan..contohnya pakai lah sarung tangan atau penyepit semasa membuat sajian.
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2019 年 2 月 11 日
朝食の男性のスタッフさんのマナーやサービスがとても良く印象に残っています。
真實旅客
3 晚行程
Expedia 真實旅客評價
8/10 很好
2019 年 2 月 7 日
Nice Hotel
真實旅客
2 晚行程
Expedia 真實旅客評價
8/10 很好
2019 年 1 月 14 日
room
so good for stay
Aswalhartini
Aswalhartini (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2018 年 12 月 10 日
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2018 年 11 月 7 日
Jalan jalan at KL
city centre. easy to get halal food, good shopping place
Maimunah
Maimunah (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2018 年 10 月 14 日
Traveller
Traveller (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2018 年 9 月 1 日
Palace is my kingdom.
Our stay there for 4 days 3 night was so wonderful. Great staff at front desk or housekeeping. Very clean and good services. If l and family went to Kuala Lumpur, that's will be our first choice. Thank you so very much.
Abdul Rashid
Abdul Rashid (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2018 年 5 月 3 日
Requested for extra pillow but nobody send and they didnt inform us that extra pillow is not available. Requested for a king size bed since we have small kids but end up getting a twin bed.
真實旅客
Hotels.com 真實旅客評價
6/10 不錯
2018 年 4 月 19 日
The room space is good but need to replace some outdated things. Carpet, king bed and tv.
Fradze
Fradze (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2018 年 4 月 17 日
Mohamad Ismawi
Hotels.com 真實旅客評價
8/10 很好
2018 年 4 月 12 日
Good hotel close to the shopping arcade!
Nice overall but there is no parking available. Room 618 a bit smelly like a someone smoking in the room.
Jeff
Jeff (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2018 年 4 月 11 日
KHAIRUL AIMI RIDHWAN
Hotels.com 真實旅客評價
4/10 一般
2018 年 4 月 2 日
Yussoff
Hotels.com 真實旅客評價
8/10 很好
2018 年 1 月 28 日
Hotel Location. Near train station. Shops and foods are available in the vicinity.
Anonymous
Anonymous (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2016 年 6 月 26 日
Palace Hotel need upgrading facilities
Keadaan bilik dah usang. TV lama, carpet berbau & tak kering, aircond juga membuat carpet bilik basah. Byk lipas and tiada peti ais dlm bilik. Housekeeping masam muka bila minta or Tanya sesuatu mcm nak pinjam sejadah, etc. Lift kecil satu saja.
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2016 年 3 月 29 日
very good value for the money we paid for
very good value for price reasonably quiet ,. very good food around
lingam
Hotels.com 真實旅客評價
6/10 不錯
2016 年 3 月 18 日
Hotel Palace - Kualalumpur
Hotel is very well located. Quite easy to move around with ease. Hotel can improve their rooms.
VENKATARAMAN
Hotels.com 真實旅客評價
8/10 很好
2015 年 8 月 5 日
Nice hotel
We enjoyed, room was big enough for family 2 adults and 2 children.
Breakfast was not that good , needs improvement
Centrally located, easily accessible to near by tourist area
prabin
Expedia 真實旅客評價
10/10 完美
2015 年 7 月 27 日
Best hotel to stay in and lots of nearby shopping area...