Firstly the door on the wardrobe didn't work so we couldnt get to the safe. This was fixed and then we found the safe was not working!! This was picked and removed and replaced by a working safe. None were screwed into the wardrobe. Then the fridge wasnt working so they bought us one that looked like it came from someone's kitchen and therefore meant we lost a plug socket of which there werent many!
Eleanor
4 晚行程
8/10
Was Amazing.
Shawkat
3 晚行程
4/10
JOHNNY
2 晚行程
8/10
A great hotel with welcoming and attentive staff. Well place in Senggigi. Facilities severely impacted due to covid and exceptionally quiet. A deceiving big hotel with variety of accommodation and eateries when working normally.
Kevin
2 晚行程
4/10
Arru
1 晚商務旅程
4/10
Hotel itself was ok but disappointing to say the least
真實旅客
3 晚浪漫旅程
10/10
Excellent stay. No complaints. Music from over the road went on late.
The WiFi in the room is not strong. Ended up most of the time in the lobby for a better Wifi.
KC
2 晚行程
4/10
Staff were aloof and dis interested. The atmosphere was cold and sterile. The air conditioning didn't work so I was moved and had to re pack everything and drag my bags upstairs myself, no room upgrade offered as compensation. The shower water smelled like sewerage. The toilet had a leak. Loud booming music through the hotel at 7am. A wedding was hosted with a loud microphone in the grounds with complete disregard to the other guests. Totally regret staying here!
真實旅客
6 晚行程
8/10
Great location, close to the beach, bars and restaurants.
However the cottages are a bit dated and maybe needs some sprucing up.
Staff were lovely.
真實旅客
5 晚家庭旅程
8/10
真實旅客
1 晚商務旅程
4/10
Hotel facilities - pool and breakfast were very good but we had interconnecting rooms which were in a bad condition with mould and damp and awful smell. Informed hotel and they were very apologetic and gave us free massage (and asked us not to post on trip advisor) but they must know these rooms need a deep clean and renovation. No excuses.
真實旅客
1 晚家庭旅程
8/10
Service was goed hierdoor 3 dagen extra geboekt.een g oied hotel aruna
真實旅客
2 晚浪漫旅程
8/10
A good choice if you are looking for a clean reasonably priced hotel in a quiet area of the town. WiFi not so good.
John
5 晚浪漫旅程
10/10
Aruna is in a very convenient location as there are several good restaurants, shops, tour agencies and beach all within walking distance! Plenty of space, good working wifi and AC. Loved having a pool and gym to use that were well maintained. Staff were extremely attentive and friendly as well. Having an area shuttle available is a nice extra and the driver, Dirman, couldn't be more accommodating. The town of Senggigi itself seemed a bit deserted, but we were there in low season. Overall great stay!
Evan
4 晚浪漫旅程
10/10
Fantastic place to stay close to restaurant & beach staff very friendly , helpful , quiet modern resort has everything you need , will be going back sometime soon louise.
Louise
3 晚行程
4/10
真實旅客
2 晚行程
8/10
가격대비 정말 좋았습니다. 아쉬운건 샤워실 수압이 조금 약했고 아직 공사중이라 낮에는 조금 시끄러웠습니다. 다른건 모두 만족했습니다.
真實旅客
1 晚浪漫旅程
8/10
Everything is great. Food, hospitality and rooms are great. The only let down is the shower head where the water power are weak
William
2 晚行程
10/10
everything was great, service and room. Love the feel of walking into the hotel. The only problem i had was the Hot water isn't available from 8pm onwards.
Alex
4 晚家庭旅程
8/10
Aruna sijaitsee hyvällä paikalla ihan keskustan tuntumassa jossa on paljon ravintoloita ja hotelleja.
Hotelli on iso ja todella siisti. Huoneet olivat isot ja meillä parveke pihalle päin. Voisin kuvitella että parveke tielle päin voisi häiritä herkkää nukkujaa kun ravintoloista kantautuu musiikkia myöhään illalla. Aamiainen oli todella runsas ja kattava. Yövyimme 2 yötä ja toisena aamuna valikoima oli hieman erilainen kun edellisenä aamuna. Uima-altaan vesi oli itselleni hieman liian lämmintä. Kuumana päivänä olisi mukava jos voisi viilentyä altaassa. Hinta-laatusuhde oli erinomainen.
Wi-fi oli ajoittain hieman heikko.
Annika
8/10
真實旅客
2 晚浪漫旅程
10/10
من أجمل الفنادق اللي سكنتها مطلة على البحر يفصل بين الفندق والبحر شارع لكن لديهم مقهى على الشاطئ تابع للفندق كما يوجد مكتب لحجوزات الغوص في المقهى زرت الفندق مرتين خلال شهرين سكنت في المرة الأولى خمسة أيام وفي المرة الثانية إحدى عشر يوماً
يعيب الفندق أصوات الموسيقى من الخارج فقط ويهدأ في الساعة 12 ليلا تقريبا