La estadía en el hotel fue espectacular, la atención fue 1A. La atención de nuestro mayordomo Elvin fue demasiado buena. Nos quedamos con las ansias de volver
Ronny
Ronny (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 31 日
Good
I think they should have a greater variety of activists, a slightly more flexible pool and bar schedule, as for the employment mania if I give them an excellent punctuation then that's how it was
Cesar
Cesar (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
Excelente experiencia! Muy recomendable
Ruth
Ruth (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 14 日
We had a great time, however 2 things that stood out in a negative way, first was the fact that the air conditioning was rarely on, the heat made the stay uncomfortable in the rooms and restaurants to the point that its was unbearable to eat at restaurants at night and we are from PR, in other words we know heat. Second was the service in buffet and restaurant, we had to constantly remind the staff that we were waiting for our water, coffee and other drinks.
Jose
Jose (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Marcos
Marcos (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
So far the only resort going to in punta Cana , had a blast , food very good just not much to pick from but overall is good , love the water park , only thing I recommend is that staff be a little more nice ,
Jose
Jose (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
A LOS MESEROS LES URGE UN CURSO DE CAPACITACIÓN
Las instalaciones están muy bien pero los meseros del bufete, te ignoran totalmente y se la pasan platicando entre ellos, si no eres categoría Diamond solo hay un restaurante bufete para todos los huéspedes, el parque acuático si es muy divertido y los bartender te atienden muy bien, el servicio en la cafetería es muy bueno,
Alma Isela
Alma Isela (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 28 日
Stefanie
Stefanie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 26 日
Orlando
Orlando (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 23 日
Christina
Christina (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 22 日
The food was terrible. It was either flavorless, undercooked, had a hair in it and on really lucky days, a combination. Very few vegan options. Staff supplied lots of towels and most were cordial/helpful. I didn’t get the chance to experience the entertainment/activities. Won’t be returning.
Samantha
Samantha (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 20 日
My family stayed at this hotel for 4 days (June 16–19) for what was supposed to be a relaxing vacation. Unfortunately, our experience was extremely disappointing due to persistent problems with the door lock system from the very first day.
Our room key card failed to work multiple times each day—sometimes 4 to 5 times in one day. Every time this happened, we had to go all the way back to the lobby, wait in a long line, and ask for help. We repeatedly requested a room change, but the staff at the front desk were unhelpful and quite unfriendly in their response.
These constant issues seriously disrupted our trip and turned what should have been a joyful family vacation into a very frustrating experience. We do not feel satisfied with our stay and would not recommend this hotel to others.
Hee Hyun
Hee Hyun (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Need little impoverishment en room cleaning bathroom
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Maravillosas vacaciones
Me encanto la estancia, el lugar muy bonito y un servicio de maravilla
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 14 日
No brega ese hotel solo bregan los meseros y la que limpia el cuarto
Jean
Jean (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
I love it
Tai
Tai (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 8 日
Absolutely need to upgrade to diamond club to get the most out of this resort. Ernesto was amazing at getting us booked into restaurants, otherwise we would have eaten at the buffet everyday. He provided info on activities and checked in daily to see if we needed anything!
Fiona Louise
Fiona Louise (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 7 日
I am a loyal returning guest for a couple of years. The STAFF is hands down the best and are the true reason this resort is awesome. I only wished that the breakfast buffet was opened until 11am like before, and the waterpark to stay open until 5pm like before.
dagivette aleman
dagivette aleman (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 6 日
This property is ok if traveling with family and you are on a budget. We were scheduled to be at this resort for 6 days 5 nights, however, when we saw Royalton Punta Cana we had a change of heart and booked our stay there for the rest of our duration.
Robert
Robert (5 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 6 日
No sirve 😡😡😡
Alejandro
Alejandro (4 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 6 日
Yo me enferme con la comida,me caí en el troly q te lleva de hotel a hotel,las reservaciones para los restaurantes imposibles de hacer y cuando consigues la comida floja mejor el buffete y si sigo no termino 😡no lo recomiendo ,positivo el personal de entretenimiento brutal excelentes y los de la barra en la piscina ,Ernesto,Wilie,Elbis excelentes🙏🙏