So far the only resort going to in punta Cana , had a blast , food very good just not much to pick from but overall is good , love the water park , only thing I recommend is that staff be a little more nice ,
Jose
2 晚家庭旅程
8/10
Las instalaciones están muy bien pero los meseros del bufete, te ignoran totalmente y se la pasan platicando entre ellos, si no eres categoría Diamond solo hay un restaurante bufete para todos los huéspedes, el parque acuático si es muy divertido y los bartender te atienden muy bien, el servicio en la cafetería es muy bueno,
Alma Isela
1 晚家庭旅程
2/10
Stefanie
1 晚行程
2/10
Orlando
2 晚行程
8/10
Christina
4 晚家庭旅程
4/10
The food was terrible. It was either flavorless, undercooked, had a hair in it and on really lucky days, a combination. Very few vegan options. Staff supplied lots of towels and most were cordial/helpful. I didn’t get the chance to experience the entertainment/activities. Won’t be returning.
Samantha
2 晚行程
2/10
My family stayed at this hotel for 4 days (June 16–19) for what was supposed to be a relaxing vacation. Unfortunately, our experience was extremely disappointing due to persistent problems with the door lock system from the very first day.
Our room key card failed to work multiple times each day—sometimes 4 to 5 times in one day. Every time this happened, we had to go all the way back to the lobby, wait in a long line, and ask for help. We repeatedly requested a room change, but the staff at the front desk were unhelpful and quite unfriendly in their response.
These constant issues seriously disrupted our trip and turned what should have been a joyful family vacation into a very frustrating experience. We do not feel satisfied with our stay and would not recommend this hotel to others.
Hee Hyun
3 晚家庭旅程
10/10
Need little impoverishment en room cleaning bathroom
真實旅客
5 晚行程
10/10
Me encanto la estancia, el lugar muy bonito y un servicio de maravilla
真實旅客
4 晚家庭旅程
4/10
No brega ese hotel solo bregan los meseros y la que limpia el cuarto
Jean
1 晚家庭旅程
10/10
Excellent for family, good for couples as well.
Good food, bad drinks, personnel no very friendly with locals, except for Wanda (she was so gentle and amazing) at the Lounge Cafe.
Weslin
1 晚家庭旅程
6/10
Yumarni
2 晚家庭旅程
10/10
VICTOR
3 晚行程
2/10
This was the worst hotel experience ever. I made the reservation for my son as a birthday present. When he got there, the room was not ready and had to wait until 6pm. At 6pm they gave him a room key which would not open the room, they gave him 3 room keys and each time the key did not work. So, he cancelled the the room reservations after paying with his own money at check in but could not check in so he went to another hotel for the entire stay. Now the hotel which he spoke to the manager said that they would refund his money, still has not done that. Now he has to contact his bank for the refund asnd must block the payment. Do yourself a favor, do not stay here
Patrick
3 晚行程
6/10
真實旅客
10 晚家庭旅程
10/10
Salvador
1 晚家庭旅程
10/10
Reyna
2 晚家庭旅程
10/10
douglan
1 晚行程
10/10
Viviana Caballero Santa Cruz
5 晚行程
10/10
domonique
1 晚行程
8/10
Esta muy limpia, el personal del.area del buffet deberían ser un poco mas amable. Pero la mayoría del personal fueron muy amables. El hotel lo recomiendo.
vanessa
3 晚行程
6/10
Alexander
7 晚行程
10/10
Me encanto el trato de cada uno de los empleados, mostraban disposición en ayudar o aclarar dudas.
Ashlie
4 晚家庭旅程
8/10
Somethings can look better, like stuff on the room: mirror, etc.