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Hotel Serra da Estrela

3.5 star property
Family-friendly hotel in Campos do Jordão with restaurant and bar/lounge

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Photo gallery for Hotel Serra da Estrela

Hot stone massages, deep-tissue massages, sports massages
Hot stone massages, deep-tissue massages, sports massages
Lounge
Front of property
Lounge
Experience the beauty of Capivari at Hotel Serra da Estrela, where family-friendly fun meets relaxation. Unwind in the sauna or steam room, indulge in a rejuvenating massage, and take advantage of free breakfast buffet and WiFi. The playground and children's pool are perfect for kids to burn off energy while adults enjoy some quiet time with newspapers or a good book from the library.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Spa
  • Bar
  • Electric vehicle charging point
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Children's pool
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Business centre
  • Meeting rooms

For families (6)

  • Children stay free
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
  • Terrace
The current price is HK$899
HK$944 total
includes taxes & fees
18 Aug - 19 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room (Nobre)

1 bedroom, minibar, in-room safe, desk

Room (Nobre)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Renovated in 2016
Portable fan
Separate bedroom
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Luxury Room

1 bedroom, minibar, in-room safe, desk

Luxury Room

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Renovated in 2016
Portable fan
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room (Plus)

1 bedroom, minibar, in-room safe, desk

Standard Room (Plus)

8.4 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Renovated in 2016
Portable fan
Separate bedroom
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Map
Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, SP, 12460-000

What's nearby

  • Campos do Jordão Convention Center - 3 min walk - 0.3 km
  • Capivari Park - 5 min walk - 0.4 km
  • Elephant Hill Viewpoint - 18 min walk - 1.4 km
  • Ducha de Prata - 3 min drive - 2.1 km
  • Centro Universitário Senac - Campos do Jordão - 3 min drive - 1.8 km

Getting around

  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 175 min drive
  • Campos do Jordao Emilio Ribas Station - 5 min walk
  • Emílio Ribas (Abernéssia) Station - 12 min drive
  • Santo Antonio do Pinhal Eugene Lefevre Station - 33 min drive

Restaurants

  • Chalezinho Campos Do Jordão
  • ‪We Lounge - ‬4 min walk
  • ‪La Gália - ‬2 min walk
  • ‪Itália Cantina e Ristorante - ‬3 min walk
  • ‪Don Macedo - ‬3 min walk

About this property

Hotel Serra da Estrela

Enjoy your visit to Campos do Jordão with a stay at Hotel Serra da Estrela. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a fitness centre and a sauna.

Languages

English, Portuguese

More about this property

VISIBILITY

At a glance

Hotel size

    • 78 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age – 20
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered on-site self-parking
    • Free secured, covered on-site valet parking
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Bed rails

What to do

  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Bike cleaning
  • Bike storage
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • Arcade/games room
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Low-height worktop and sink
  • Grab bar near toilet
ROOM

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Bathrobes

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages and sports massages.
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 100.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Serra da Estrela Campos do Jordao
Serra da Estrela Campos do Jordao
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Campos do Jordão
Hotel Serra da Estrela Hotel Campos do Jordão
HELP_OUTLINE

Frequently asked questions

Does Hotel Serra da Estrela offer free cancellation for a full refund?

Yes, Hotel Serra da Estrela does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Serra da Estrela?

Yes, there's a children's pool.

Are pets allowed at Hotel Serra da Estrela?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of BRL 100.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Serra da Estrela?

Yes, there's free self and valet parking. Electric car charging is available.

What are the check-in and check-out times at Hotel Serra da Estrela?

You can check in starting at 3 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at Hotel Serra da Estrela and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a sauna, a steam room and an arcade.

Are there restaurants at or near Hotel Serra da Estrela?

Yes, there's an on-site restaurant.

What's the area around Hotel Serra da Estrela like?

Hotel Serra da Estrela is a short 5-minute walk from Campos do Jordao Emilio Ribas Station and 3 minutes' walk from Campos do Jordão Convention Center.

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Hotel Serra da Estrela Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!
Debora, 1-night trip

10/10 Excellent

All good!!
Anibal, 1-night trip

10/10 Excellent

overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.
Paul, 1-night trip

10/10 Excellent

Instalações impecáveis, café da manhã, restaurante, atendimento realmente dos melhores, senão o melhor!!! Com certeza, de olhos fechados, voltaremos.
Karla, 3-night trip

10/10 Excellent

Very good
Diego, 2-night trip

10/10 Excellent

O melhor hotel de Campos do jordão
Paula Marcela, 3-night trip

10/10 Excellent

Maravilhoso

Foi maravilhosa minha estadia ! Quarto espaçoso (suíte nobre), limpo, confortável, silencioso ! Café da manhã com muitas opções de coisas para comer, eu amei os itens veganos, a granola deles , o café da manhã sem dúvida foi o ponto alto ! Hotel com ótima estrutura para família com brinquedoteca , piscina climatizada, localização no coração do Capivari ! Foi perfeito, quero voltar logo para Campos só pra poder me hospedar de novo neste hotel!
Vanessa, 2-night trip

10/10 Excellent

Excelente

Com certeza foi a melhor escolha, amei ficar Hospedada lá, o Hotel é maravilhoso
JACINETE S CRUZ, 1-night trip

10/10 Excellent

Maravilhosa , não poderia ter escolhido um lugar Hotel melhor, próximo do Centro de Capivari.
JACINETE S CRUZ, 1-night trip

10/10 Excellent

Paulo Sérgio, 1-night trip

10/10 Excellent

Marcelo, 2-night trip

10/10 Excellent

2-night trip

10/10 Excellent

Fran, 3-night trip

10/10 Excellent

Excelente localização e café da manhã maravilhoso

Hotel excelente, com café da manhã incrível ! Staff muito atencioso. Ótima localização, podendo fazer tudo caminhando. Estacionamento coberto. Com piscina, sauna e spa. Única problema é a falta de ventilador de teto ou ar condicionado nos dias de muito calor. São raros esses dias em Campos de Jordão, mas pegamos dias assim e o quarto ficou muito abafado.
3-night trip

8/10 Good

Falta ar condicionado nos quartos!

O Hotel é muito bem localizado e com ótima infraestrutura. Porém os quartos são muito quentes e não possuem ar condicionado, apenas um ventilador de mesa. Isso fez com que tivéssemos que dormir de janela aberta (o que deixa o ambiente mais ruidoso) e o ventilador de mesa não é muito agradável, além de não refrigerar quase nada. Recomendamos avaliar a possibilidade de instalar ar condicionados. Obrigado
luis, 2-night trip

8/10 Good

Boa localização

Hotel aconchegante e com bom atendimento. Localização perfeita.
2-night trip

10/10 Excellent

Rosa Maria, 1-night trip

10/10 Excellent

Rodrigo, 1-night trip

10/10 Excellent

José Vagner, 1-night trip

10/10 Excellent

Ótima estadia hotel bem próximo ao centro …eles só não disponibilizam o check in antecipafo ,acredito que o hotel não estava cheio fora da temporada,no mais gosto muito e já me hospedei outras vezes
Andre, 2-night trip

8/10 Good

JOSE CARLOS, 2-night trip

10/10 Excellent

Ótimo hotel

Excelente Hotel, parabéns pelo acolhimento dos funcionários . Gostaria de voltar outras vezes.
Jose Luiz, 2-night trip

8/10 Good

hotel bem localizado e atendimento correto

atushi, 2-night trip

10/10 Excellent

Muito bom

10/10 Excellent

Momentos de descanso, de lazer e excelente atendim

É a segunda vez que nos hospedamos no Serra da Estrela é mais uma vez foi excelente
HEBERTH, 3-night trip