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Hotel Serra Nevada

3.5 star property
Family-friendly hotel with indoor pool, near Canela Automobile Museum

Choose dates to view prices

Photo gallery for Hotel Serra Nevada

Reception
Fireplace
Indoor pool, pool loungers
Restaurant
Front of property
In the midst of Canela's natural beauty, Hotel Serra Nevada offers a warm retreat. Enjoy shopping on site, indulge in a breakfast buffet or unwind with some family fun at the playground and arcade/game room.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Bar
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Room service
  • Business centre
  • Meeting rooms

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Private bathroom
The current price is HK$925
HK$966 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Cable channels
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Single Room

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Single Room

Highlights

Air conditioning
Fridge
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Cable channels
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Duplex Suite

Bathroom

Duplex Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Triple Room Deluxe

1 bedroom, in-room safe, free WiFi, bed sheets

Triple Room Deluxe

  • 25 sq m
  • Sleeps 3

View all photos for Suite

1 bedroom, in-room safe, free WiFi, bed sheets

Suite

  • 35 sq m
  • Sleeps 5

View all photos for Room Deluxe with Air Conditioning

1 bedroom, in-room safe, free WiFi, bed sheets

Room Deluxe with Air Conditioning

  • 25 sq m
  • Sleeps 4

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8.4 out of 10, Very good, 915 reviews
The price is HK$282
HK$333 total
includes taxes & fees
23 Nov - 24 Nov
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About the area

Map
Av. Osvaldo Aranha, 610, Canela, RS, 95680-000

What's nearby

  • Canela Automobile Museum - 3 min walk - 0.3 km
  • Joao Correa Square - 8 min walk - 0.7 km
  • Cathedral of Our Lady of Lourdes - 14 min walk - 1.2 km
  • Steam World - 2 min drive - 2.0 km
  • Parque Terra Magica Florybal - 3 min drive - 2.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 99 min drive
  • Porto Alegre (POA-Salgado Filho Intl.) - 148 min drive

Restaurants

  • ‪Pappardelle - ‬2 min walk
  • ‪Hotel Serra Nevada - ‬5 min walk
  • ‪Abbiamo Fatto - Pizza Napoletana - ‬8 min walk
  • ‪Lá Em Casa - ‬8 min walk
  • ‪Galangal Restaurante Asiático - ‬4 min walk

About this property

Hotel Serra Nevada

Hotel Serra Nevada features a free children's club and puts you within a 10-minute drive of Gramado Covered Street. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an indoor pool, a hot tub and a sauna.

At a glance

DONE

Hotel size

    • 101 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground

What to do

  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

Children & extra beds

  • Rollaway beds are available for BRL 150.0 per night
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Serra Nevada Canela
Hotel Serra Nevada Canela, Brazil
Hotel Serra Nevada Hotel
Hotel Serra Nevada Canela
Hotel Serra Nevada Hotel Canela

Frequently asked questions

Does Hotel Serra Nevada offer free cancellation for a full refund?

Yes, Hotel Serra Nevada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Serra Nevada?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Hotel Serra Nevada?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Serra Nevada?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Serra Nevada?

Check-in start time: noon; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Hotel Serra Nevada and nearby?

Hotel Serra Nevada has an indoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Hotel Serra Nevada?

Yes, there's an on-site restaurant.

What's the area around Hotel Serra Nevada like?

Hotel Serra Nevada is a short 13-minute walk from Cathedral of Our Lady of Lourdes and 4 minutes' walk from Canela Automobile Museum.

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Reviews

Hotel Serra Nevada Reviews

8.8

Excellent

8.8

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Eco-friendliness

8.6

Property conditions & facilities

Reviews

8/10 Very good

Equipe e localização.
Fabiano, 3-night trip

10/10 Exceptional

Segunda vez que escolhemos o Serra Nevada. Excelente custo e benefício! Atendimento impecável, quarto ótimo, café da manhã ótimo. Crítica construtiva, academia simoles, podia ter um ventilador pelo menos, pois fica muito úmido lá dentro.
Karina, 2-night trip

8/10 Very good

Salão café manhã muito pequeno, só tem 1 elevador (não dava conta). Sempre íamos pela escada.
darwin, 1-night trip

10/10 Exceptional

Funcionários muito empáticos e prestativos. Bom café da manhã
Jorge Luis, 1-night trip

10/10 Exceptional

Estadia agradável, staff eficiente e simpáticos.
Márcia Leny, 1-night trip

10/10 Exceptional

Café da manha , nao era igual da foto que vi no insta,nao era com grande variedades . Do mais nota 10
2-night trip

10/10 Exceptional

Ótimo custo beneficio

O hotel é muito bom, tem um ótimo café da manhã e uma localização muito boa também.
Karine, 2-night trip

10/10 Exceptional

Estadia maravilhosa. O Hotel é incrível. Atendimento perfeito. Café da manhã delicioso. Certamente voltaremos mais vezes.
Cristiane Beatriz, 1-night trip

8/10 Very good

O hotel é maravilhoso, tive uma ótima impressão assim que cheguei. A equipe é muito solícita e simpática, me receberam muito bem oferecendo café e um deles se disponibilizou a fazer um tour pela propriedade, enquanto outro levou as malas até o meu quarto e o manobrista levou o meu carro até o estacionamento. A piscina aquecida e sauna são fantásticas, a localização e arquitetura são incríveis. O único problema que tive foi a cama de casal minúscula e barulhenta, tive que dormir na cama de solteiro pois não coube eu e minha noiva na cama de casal (nos 2 temos cerca de 1,75 e 1,78m). É importante relatar também que o chuveiro demorou cerca de 3 minutos para aquecer, eu me senti incomodado com isso também.
Bruno, 1-night trip

10/10 Exceptional

Foi a segunda vez que fui, café da manha muito bom e variado. Local confortável e boa localização.
Alexandre, 1-night trip

10/10 Exceptional

Hotel Bom !

Hotel um pouco antigo mas boa acomodações, café da manhã de qualidade, em resumo vale o custo benefício !
Roberta, 3-night trip

8/10 Very good

Piscina com água abaixou do nível. Sauna molhada desligada quando formos usar
Rogério, 2-night trip

10/10 Exceptional

Muito bom

Sabia que o hotel era bom, mas me surpreendi ao chegar lá! Infraestrutura maravilhosa, e atendimento impecável! Com certeza voltarei mais vezes!
Caroline, 1-night trip

10/10 Exceptional

Muy buena estadía, Hermosa habitación y desayuno de la mañana. El personal muy atento
Raul Angel, 2-night trip

10/10 Exceptional

A estadia em sim muito boa. O único problema é o colchões muitos ruins. Os de solteiro muito duros para as crianças. E o de casal molas barulhenta e bem surradas e a acordar com dores nas costas foi tenso as últimas noites dormimos nos colchões das crianças que ficou menos pior e desconfortáveis por não cabermos nos colchões. Somente isso que atrapalhou um se não fosse isso seria mega excelente.
Regina, 4-night trip

10/10 Exceptional

Hotel incrível. Excelente atendimento, localização e tudo mais!
William, 1-night trip

10/10 Exceptional

Experiência positiva

atendimento super acolhedor, localização ótima e segura. Quarto confortável para 5 pesoas espaçoso, uma vista linda inspiradora.
Liliane, 2-night trip

8/10 Very good

O Atendimento é muito bom. Local limpo, cheiroso. Vale o custo benefício.
Rubenval, 2-night trip

8/10 Very good

Me gustó la atención del personal y el desayuno grandioso. Las camas me fueron incómodas y la limpieza fue muy superficial. Deberían de tener camas más confortables y la limpieza a mejor profunidad.
Elías, 6-night trip

10/10 Exceptional

Excelente instalação e funcionários. Muito bom, é minha segunda vez e vão ter outras
CATIA CRISTINA, 4-night trip

10/10 Exceptional

Ótimo hotel em Canela

Incrível, perto da igreja de pedra, bem aconchegante, maravilhoso toda a equipe estão de parabéns.
Adriana, 3-night trip

10/10 Exceptional

Show! Principalmente a recreacao, ckm certeza voltaremos
2-night trip

10/10 Exceptional

Hotel recomendado

Hotel excelente, com tudo que é necessario. Café da manhã nota 10. Cordialidade dos funcionários também. Além disso, a localização é perfeita!
Virginia, 2-night trip

10/10 Exceptional

Incrivel, suites amplas , bom atendimento, cafe da manha excelente, organização e cordialidade ...
Paula G M, 2-night trip

8/10 Very good

O melhor do hotel é a localização! Café da manhã bom, quartos limpos. O pessoal da recepção é ágil e prestativo. Mas achei a cama dura (colchão velho) e a iluminação tb deixou a desejar. No geral, eu recomendaria o hotel mas podem melhorar nesse aspecto.
Fernanda, 2-night trip