Stayed here many times, this time in particular I needed a room change from two queens to a king. Upon request for a simple bed change the lovely ladies at the desk upgraded us to a suite. What a nice time.
courtney
courtney (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 28 日
Carey
Carey (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 25 日
Rooms need some updating. Torn carpet. Worn furniture
Encarnacion
Encarnacion (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 23 日
Nice stay - need some customer service training.
The hotel is nice, beds were comfortable and there's free valet service. The rooftop pool with a bar was a nice touch. Room service food was good, but was delivered in cardboard boxes. I did have a couple of minor issues and there was no way to contact the front desk even with the phone in the room. I had to Google a phone number for the hotel and then ask them to transfer me to the front desk. At one point, I went downstairs to talk to them in person and the employees were badmouthing other guests and complaining about their system and the way that reservations come in from hotels.com. Two different days, there was an alarm going off somewhere on my floor. I mentioned it when I went downstairs and I felt like I was reprimanded for not telling them sooner. For a nice hotel, I felt that they should have a little better customer service training.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 23 日
Mario
Mario (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
June
June (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Danielle
Danielle (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 16 日
We stayed in room 208 and it definitely needs a renovation.
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 16 日
Renee
Renee (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Breezie
Breezie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
The room
The room was spotless, beautifully maintained, and had all the amenities we needed for a comfortable stay. The bed was incredibly comfortable, the linens were fresh, and the room was quiet – perfect for a restful night’s sleep.
Casandra
Casandra (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 10 日
We booked a river front view, our view was terrible. The room smelled moldy and the furniture was old and everything in the room was outdated. The casino was decent
Tiara
Tiara (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 9 日
Pricy but worth it
Would like more food options
Bill
Bill (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 8 日
Checkin took forever. My 19 year old couldn’t eat at most places bc in casino, informed me they don’t clean room unless requested, there is no room service and they won’t let DoorDash come up
Ceson
Ceson (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Sean
Sean (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Shikara
Shikara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
A lot of loud noise both nights in the hallway next to my room by a number of young men.
When I went to check out in the morning, I could not find anyone to give my room key to or answer any questions.
Loyce
Loyce (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Beautiful hotel
This was one of the nicer hotel casinos we've stayed at. Updated decor.
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
DONALD
DONALD (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Todd
Todd (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Restaurants were limited or closed . They were cleaning carpets on the floor our room was on but I didn’t ask for another room so …… beds were comfy and I liked the shower setup .