We booked the Hazel Suite which accommodates 4 guests (2 adults and 2 children), and had confirmed this at the time of booking (3 months prior to check-in).
We again confirmed this via email & phone call 2 weeks prior to check-in and again when we were at Mumbai Airport (4hrs prior to check-in), that we would be arriving and make sure the room is ready with 4 beds.
Surprisingly, the room was not ready and the staff asked us if we wanted extra beds - this took an hour to sort out!
The hotel does not offer currency exchange service, but one of the staff members (Ravi) tried to con us by offering us a very low rate, which we rejected - he wanted a bribe.
On day 2, the room was nicely cleaned but housekeeping forgot to put 4 towels (they only left 2), and had not provided a new toilet roll. My wife went to Reception who then sent 1 hand towel only. Ravi denied being asked for a toilet roll and 2 extra hand towels, even though my wife asked! He wanted a tip for us bothering him - very unprofessional!
Staff members Amit in Concierge and Amit in Housekeeping were brilliant! Genuine guys wanting to help out!
Amit
Amit (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
Shreyansh
Shreyansh (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月21日
Kishan
Kishan (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月19日
Kishan
Kishan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Fun stay at Fern Residency
A very nice clean hotel with excellent vegetarian food.
Staff also very helpful and will go beyond the norm to help.
I will book my stay here again
Kumar
Kumar (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Excellent Service staff
Gautam
Gautam (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月30日
Not recommended. No hot water for shower. Wrinkles on bedding so definitely not pressed. Overpriced for sure.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年7月22日
food was excellent
Farokh
Farokh (2 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年6月23日
Asutosh
Asutosh (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月5日
We had taken a suite and our experience was very good
Archana
Archana (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年2月25日
Nikhil
Nikhil (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月8日
Nice Hotel.
Impressed with the standard of hygiene and quality of the hotel/room, would recommend to anyone and stay here again.
MAHUL
MAHUL (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年2月4日
It was little outside centre of Rajkot but very good value for money. Staff were good and friendly.
Kishor
Kishor (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年1月23日
Bathrooms are terrible
Ashutosh
Ashutosh (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023年12月31日
Broken sink. Shower water very very luke warm. Bed sheets most likely not washed based on the feel and look. We used our own bedsheets and towels. Breakfast and dinner buffet good quality.
Jayantkumar
Jayantkumar (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2019年5月31日
Canan
Canan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年3月23日
真實旅客
1 晚行程
Expedia 真實旅客評價
10/10 完美
2019年3月23日
真實旅客
1 晚行程
Expedia 真實旅客評價
10/10 完美
2019年3月23日
I was travelling with two friends and we booked two separate rooms with dinner and breakfast. Both rooms were very clean and very comfortable. The buffet dinner and breakfast both had plenty of variety and were delicious. Everything was excellent and a much higher standard than I was expecting. It is also located not too far away from Rajkot Airport which was very convenient for us.
Peter
Peter (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2019年3月4日
Good decent and clean hotel.
Good hotel with good local amenities
Atul
Atul (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年2月11日
Dated but Functional
The hotel is a bit dated and needs a refurb. Staff are focused on doing the basic. The breakfast is good!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2019年1月6日
Overall good
The service at the hotel was excellent although the hotel seemed to be under construction and so it was not very clean. Also the location of the hotel was not desirable.
Keyur
Keyur (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2018年11月21日
Basically good hotel. Nice and helpfull staff. It will do when you are on businesstrip in Morbi or Rajkot
Carmino
Carmino (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年11月8日
Good hotel and comfortable stay. The club room we stayed was was well kept and comfortable.