Customer service was lacking, pool was scummy, dirty used face cloth in the shower stall. Opened can of beer left in the fridge. We had to switch rooms, air conditioning was not working. We were moved from the suite we paid for and moved to a room for disabled people. So did not get what we paid for. Spent the Monday out in town came back to room and we were locked out of our room. No apologies no explanation. Customer service was rude. Will not be returning.
Stephen
Stephen (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
Nice place to stay
This was a good stay, and we enjoyed how clean the room was and especially the kindness of the staff.
Peter
Peter (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Bianca
Bianca (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
James
James (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Connie
Connie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Very friendly and helpful staff.
Norman
Norman (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 11 日
New, clean and comfortable
Blake
Blake (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Clean and just what was needed for our stay. Kids enjoyed the pool. Parents the gym and the fact that coffee and tea are available in the lobby at all times.
Svitlana
Svitlana (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Cindy
Cindy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Aga
Aga (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Imran
Imran (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 10 日
The staff in the breakfast area (Wendy and Irene) were amazing, great assortment of food friendly and helpful.
The room wss clean bright and the bed wss very comfortable.
We will definitely use this facility on our next visit to Pembroke.
Ray
Ray (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 6 日
Jamie
Jamie (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 6 日
Mike
Mike (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Noah
Noah (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Very pleasant 2-night stay. Clean and quiet property, room was spacious and clean, great free breakfast, and very attentive staff. 10/10 would stay here again.
Chris
Chris (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 26 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Great reception desk lady!!!!
Line
Line (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Denika
Denika (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 5 日
A beautiful hotel with an array of amenities nearby. The hotel staff are phenomenal and always go above and beyond whenever I stay here.
Always my first choice when visiting Pembroke :)