In El Poblado, Hotel BH El Poblado offers a warm atmosphere with its garden and coffee shop. Guests can unwind at the sauna or socialize at the bar while taking advantage of dry cleaning services. With free WiFi, luggage storage and helpful staff have made this hotel near Santafé Mall a favorite among travelers.
Jose Maria Cordova Intl. Airport (MDE) - 38 min drive
Aguacatala Station - 12 min walk
Ayura Station - 25 min walk
Airport shuttle (surcharge)
Restaurants
McDonald's - 2 min walk
Pizzeria Olivia Cc Santa Fe - 4 min walk
Leños Gourmet - 2 min walk
Starbucks - 2 min walk
Archie`s - 3 min walk
About this property
Hotel BH El Poblado
Hotel BH El Poblado offers a fantastic location, putting you just a 5-minute walk from Santafé Mall and Oviedo Shopping Center. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A sauna, a snack bar/deli, and a terrace are other highlights. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Aguacatala Station is 12 minutes away.
Languages
English, Spanish
At a glance
DONE
Hotel size
70 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Sauna
Accessibility
Wheelchair accessible
Elevator
Accessible airport shuttle
Room amenities
Be entertained
IPod docking station
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Continental breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children
Airport shuttle service is offered for an extra charge of COP 130000 per person (one-way)
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Facility access costs COP 10000 per person, per night
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
bh El Poblado
Hotel bh
Hotel bh El Poblado
Hotel BH El Poblado Hotel
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín
Frequently asked questions
Does Hotel BH El Poblado offer free cancellation for a full refund?
Yes, Hotel BH El Poblado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel BH El Poblado?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel BH El Poblado?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel BH El Poblado?
Yes, an airport shuttle is available. The charge is COP 130000 per person one-way.
What are the check-in and check-out times at Hotel BH El Poblado?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel BH El Poblado and nearby?
Hotel BH El Poblado has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near Hotel BH El Poblado?
Yes, there's an onsite restaurant.
What's the area around Hotel BH El Poblado like?
Hotel BH El Poblado is in El Poblado, a short 3-minute walk from Santafé Mall and 4 minutes' walk from Oviedo Shopping Center. Travelers love the hotel's prime location.
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Hotel BH El Poblado Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Breakfast
View
Cities
Shopping malls
Restaurant
Bed
Weather
What guests liked
Breakfast was consistently delicious and offered a variety of options with friendly and attentive service. (13 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 19, 2025
Wonderful place and friendly staff
Jesus
Jesus, 8-night trip
10/10 Excellent
Aug 3, 2025
Great location.
Bruce
Bruce, 1-night trip
8/10 Good
Aug 6, 2025
The Hotel was nice, close to a lot of places. The staff was friendly.
Gassan
Gassan, 9-night trip
10/10 Excellent
Jul 31, 2025
Perfect Location
Carmillia
Carmillia, 3-night trip
8/10 Good
Jun 10, 2025
Hotel was very great
Jose
Jose, 7-night trip
10/10 Excellent
Aug 5, 2025
Wonderful staff
Nikola
Nikola, 3-night trip
10/10 Excellent
Jun 29, 2025
Excelent service the part of the hotel crew, Good facilities and Excelent ubication.
Joshua E Del
Joshua E Del, 3-night trip
2/10 Terrible
Aug 1, 2025
Usefully next to a shopping mall with groceries in the basement.
Andrew
Andrew, 4-night trip
10/10 Excellent
Aug 14, 2025
Very good, recommended 100%
Erica
Erica, 1-night trip
10/10 Excellent
Jul 21, 2025
excelente
Liz Maria
Liz Maria, 4-night trip
10/10 Excellent
May 4, 2025
An extremely comfortable and pleasant hotel with a staff that made everything feel extremely welcoming.
Mozart
Mozart, 3-night trip
10/10 Excellent
Jun 10, 2025
Its in a great area with easy acces for uber n shopping area,,safe and great service
olga
olga, 7-night trip
8/10 Good
Apr 3, 2025
Goof hotel, perfect location.
Lina
Lina, 8-night trip
10/10 Excellent
Jun 10, 2025
The property was really nice, nicer than the pictures and the staff were really friendly. The hotel is located right across from Santa Fe mall and also is in close proximity to a lot of places we visited. Really enjoyed my stay and I would stay again. The only drawback is that I wish it had more breakfast options but otherwise perfect.
Ellissa
Ellissa, 4-night trip
10/10 Excellent
Jul 19, 2025
Awesome
Chevrolet
Chevrolet, 2-night trip
10/10 Excellent
Jun 10, 2025
Excelente
Omar E
Omar E, 4-night trip
10/10 Excellent
Apr 12, 2025
I loved everything about the hotel and I am definately going back and going to that Hotel and recommending to my friends.
Alexia
Alexia, 10-night trip
8/10 Good
Jan 8, 2025
Great location
Vanessa
Vanessa, 4-night trip
10/10 Excellent
Mar 14, 2025
Excellent location, walking distance from Santa Fe
Maria
Maria, 5-night trip
10/10 Excellent
Nov 3, 2024
Great place and comfort!
Francisco
Francisco, 3-night trip
10/10 Excellent
Feb 2, 2025
Well maintained, great service, great location
Perry
Perry, 1-night trip
10/10 Excellent
Nov 25, 2024
Friendly staff, clean facilities, great location
Perry
Perry, 1-night trip
10/10 Excellent
Sep 6, 2024
Great hotel everything is perfect
Harold B
Harold B, 2-night trip
10/10 Excellent
Apr 20, 2025
Hotel is nice, right next to the mall, safe to walk around, free breakfast which is the best part. Very happy
marco
marco, 2-night trip
8/10 Good
Jul 23, 2025
Good location in front of a large shoping mall with good stores and dinning (informal) options.
Metro is 10 minutes away walking, it seems to be safe. We use it and it is convenient and clean (avoid rush hours).
The hotel is a bit far from "El poblado" shoping and restaurant área and also far from downtown. Downtown Medellín did not feel too safe.