In the heart of Melbourne, Arrow on Spencer offers a sophisticated retreat with laundry facilities, a state-of-the-art gym, and in-room WiFi. Guests have praised the multilingual staff who can assist with tour/ticket assistance and concierge services.
When you stay at Arrow on Spencer, you'll be in a great location, within a short 10-minute walk of Marvel Stadium and Collins Street. Also, Queen Victoria Market and Melbourne Central are within a 15-minute walk. Public transportation is only a short walk: Flagstaff Station is 6 minutes and Melbourne Central Station is 12 minutes.
At a glance
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Hotel size
26 rooms
Arranged over 8 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
The property charges 3.8 per cent for credit card payments
The front desk is open daily from 9:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered on-site self-parking (AUD 30 per night)
On-site parking is limited
Height restrictions apply for on-site parking
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Other information
Smoke-free property
Property amenities
Food and drink
Room service
What to do
Bike rentals nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
1 building/tower
Fitness centre
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Alarm clock
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Microwave
Stovetop
Cookware, dishes and utensils
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: AUD 100.00 per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.8 per cent
Children & extra beds
Cots/infant beds are available for AUD 15.0 per night
Rollaway beds are available for AUD 30.0 per day
Parking
Covered self-parking costs AUD 30 per night
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
On-site parties or group events are strictly prohibited.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
HarbourView Apartment Hotel Melbourne
Arrow Spencer HarbourView Apartment Hotel Melbourne
HarbourView Apartment Melbourne
HarbourView Apartment
Arrow Spencer HarbourView Apartment Hotel
Arrow Spencer HarbourView Apartment Melbourne
Arrow Spencer HarbourView Apartment
Arrow Spencer Harbour
Arrow on Spencer Hotel
Arrow on Spencer Melbourne
Arrow on Spencer Hotel Melbourne
Arrow on Spencer (HarbourView Apartment Hotel)
Frequently asked questions
Does Arrow on Spencer offer free cancellation for a full refund?
Yes, Arrow on Spencer does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arrow on Spencer?
Sorry, pets aren't allowed.
Is parking offered on site at Arrow on Spencer?
Yes. Self-parking costs AUD 30 per night. Parking spaces may be limited.
What are the check-in and check-out times at Arrow on Spencer?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Arrow on Spencer?
No, this hotel doesn't have a casino, but Crown Casino (16-min walk) is nearby.
What is there to do at Arrow on Spencer and nearby?
Have fun during the warmer months with activities nearby such as cycling. Arrow on Spencer also has a fitness centre.
What's the area around Arrow on Spencer like?
Arrow on Spencer is in Melbourne Central Business District, a short 6-minute walk from Flagstaff Station and 7 minutes' walk from Marvel Stadium.
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Arrow on Spencer Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Sept 2025
Andrew Returning Guests
Great service, convenient location with clean and tidy rooms.
Bed was uncomfortable this visit and some furniture has exceeded its use by date.
Overall a pleasant place to stay.
Bruce
Bruce, 3-night trip
10/10 Exceptional
29 May 2025
Huge apartment sleeps 6. Two bathrooms ,everything you need , very helpful desk Clark. Recommend
Fred
Fred, 1-night trip
8/10 Very good
21 Apr 2025
Great size apartment for an adult family, very convenient for transport. Easy parking
Julie
Julie, 1-night trip
8/10 Very good
4 Apr 2025
Close to Southern Cross Station and circle trams. Several good eateries a block or two away.
Staff very welcoming and helpful.
Felt secure overnight.
Andrew
Andrew, 2-night trip
10/10 Exceptional
25 Oct 2024
I stay here every time I visit Melbourne. It is so central to everything I need and the apartments are very good
Christine
Christine, 2-night trip
2/10 Poor
27 Apr 2025
.
Adrian
Adrian, 3-night trip
4/10 Fair
3 May 2025
Arrived at property and was told my booking had been moved to another property (Arrows on Swanston). When I got to the other property I had to wait 2 hours for a room which although looked clean the carpets were filthy and had an odour.
Taylor
Taylor, 2-night trip
8/10 Very good
2 Feb 2025
We were pleased with our stay. In particular the staff were very helpful. In the first attempt we thought the lift was not functional and we used the stairs. Turns out the button just needs a firmer press.
Moses
Moses, 1-night trip
10/10 Exceptional
16 Apr 2024
My partner and I really enjoyed our stay. For the price it was good value
Bec
Bec, 1-night trip
10/10 Exceptional
18 Dec 2024
Brilliant Brisbane
Excellent position for access to the city. Could do with a repaint and dishwasher wasn’t working but it was lovely to be in a residential setting, very quiet, easy access to shops.
Cheryl
Cheryl, 1-night trip
10/10 Exceptional
2 Oct 2023
My stay was trouble free ,good spot for dinning , shows , and close to transport
Liberato
Liberato, 2-night trip
6/10 Good
1 Nov 2024
Overall ok!! Very close to Marvel stadium and the guy at the front desk was very nice! The overall place like I said was ok but if you can find somewhere else I would!
David
David, 1-night trip
4/10 Fair
7 Dec 2024
definitely need some proper curtains on the windows, along with new pillows and a bed that doesn’t fall over
monique
monique, 2-night trip
10/10 Exceptional
4 Dec 2023
Good value for money
Rodney
Rodney, 1-night trip
4/10 Fair
31 Mar 2025
Initially difficulty getting key. I arrived at 4.45pm to find office closed. Trying the three numbers given , no response. Eventually got someone.
Someone had to let me into building so I could get mobile number. All sorted but not a good introduction. Room was okay. Plenty of hot water. Windows looked onto brick wall and pigeons kept cooing. Place needs an update. I will not stay again
Norman
Norman, 5-night trip
6/10 Good
11 May 2024
The apartments are very old, feel a bit untidy, a bit abandoned, but very close to train station and fair value for money
Christian
Christian, 1-night trip
8/10 Very good
13 Apr 2024
Ideal location for where we needed to be without having to bring the car. Comfortable enough for one night. I should have brought my pillow however as it was quite soft.
Kylie
Kylie, 1-night trip
4/10 Fair
17 Nov 2024
If you like pigeons
Small room with a window facing concrete wall. All that can be seen outside the window is pigeon poo.
Room very hot and stuffy.
Woken by pigeons before 6am.
Bathroom mouldy and not clean.
marian
marian, 1-night trip
8/10 Very good
4 Jul 2022
The property was very conveniently located. The manager was lovely and very accommodating.
The room wasnt overly clean, there were hairs in the basin and shower
Chantel
Chantel, 4-night trip
8/10 Very good
20 Oct 2024
Room was clean. No noise all evening. Only negative was reception closed 4:45 when it said it was open till 5. We knocked on window and the person helped us but you could tell he wanted to leave. It wasn’t till I got to the room that I saw they’d emailed me instructions for retrieving key cards.
Sinclair
Sinclair, 1-night trip
8/10 Very good
26 Mar 2024
Bed was terrible ... springs stick into every part of your body all night!!
Glenda
Glenda, 1-night trip
6/10 Good
29 Jul 2022
Good
Adam
Adam, 1-night trip
2/10 Poor
29 Nov 2023
An expensive backpacker hostel. Filthy carpets (to the point of using the towels to walk on!). Stains on pretty much everything.
Stu
Stu, 1-night trip
6/10 Good
17 Oct 2024
You get what you pay for...
Basic, run down and cockroaches in the kitchen, carpet needed a serious deep clean as full of dirt, bathroom grates needed a good scrub, balcony covered in bird droppings. Fire alarm went off on second night, barely heard it in the room, luckily one person heard and woke the rest, however an alarm was left continuously going for 2 days straight after. You get what you pay for, definitely won't be staying again, barely what I'd class as a 2 star hotel, these 5 star reviews are totally paid for.
Verified traveller
6-night trip
8/10 Very good
18 Apr 2024
Clean facilities and consumables, and easy and convenient access close to transport. Police station across the road made it very safe. However, property itself was in quite poor condition with many scratched, stained or poorly repaired aspects. Also, the traffic noise throughout the night was fairly substantial - although this is fairly unavoidable.
Fine for the one night that we stayed just to sleep in, but wouldn’t have wanted to stay there for a longer time frame.