Is The Monterey Hotel, Sure Hotel Collection by Best Western currently open?

The property is closed between January 2 and March 1.

Is there a pool at The Monterey Hotel, Sure Hotel Collection by Best Western?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:30 AM to 9:00 PM.

Are pets allowed at The Monterey Hotel, Sure Hotel Collection by Best Western?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Monterey Hotel, Sure Hotel Collection by Best Western?

Yes, there's free self parking.

What are the check-in and check-out times at The Monterey Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in is available.

Are there restaurants at or near The Monterey Hotel, Sure Hotel Collection by Best Western?

Yes, Gordinis offers local and international cuisine.

What's the area around The Monterey Hotel, Sure Hotel Collection by Best Western like?

The Monterey Hotel, Sure Hotel Collection by Best Western is a short 13-minute walk from St. Helier Central Market and 14 minutes' walk from King Street.

The Monterey Hotel, Sure Hotel Collection by Best Western, St. Saviour: Hotel Reviews, Rooms & Prices

Q: What is there to do at The Monterey Hotel, Sure Hotel Collection by Best Western and nearby?

The Monterey Hotel, Sure Hotel Collection by Best Western has an indoor pool and a hot tub, as well as a fitness center.

10/10 Exceptional

Sep 27, 2025

Brilliant.

Great hotel, amazing staff, lovely pool, all based in the heavenly island of Jersey...it doesn't get any better!

Calum, 4-night trip

10/10 Exceptional

Feb 27, 2023

Staff were exceptionally friendly, hotel was comfortable and quiet.

Ben M, 1-night trip

10/10 Exceptional

Sep 19, 2023

Lovely hotel . Staff helpful and friendly.

HELEN, 4-night trip

10/10 Exceptional

May 27, 2024

Would definitely stay again

My travel to get here was fraught with issues. From the moment I walked in the door to the time I left, everything about the stay here was a treat. Excellent customer service, comfortable room, nice bar and restaurant.

Debra, 2-night trip

8/10 Very good

Apr 11, 2023

the staff are friendly

Esther, 3-night trip

6/10 Good

Oct 17, 2024

Great staff - not so comfy

The staff were all super friendly. Rooms and environs always clean. Surprises included the rock hard bed, the single ply toilet paper, and lighting in the room that was very dim - even with a lighted keyboard it was difficult to work.

Gerald, 5-night trip

10/10 Exceptional

Aug 9, 2022

The staff were very friendly and helpful. The two pools were well maintained. Breakfast was very good. It would be better if the bedroom windows would open further to let more fresh air in.

Michael James, 7-night trip

10/10 Exceptional

Jul 12, 2022

The staff are so friendly and helpful. The room was quiet and overlooked the pool. It was hot when we there so air-con would have made the stay perfect but we were given fans so that helped. There is a short walk to Millennium Park where there are shops and bars and only took us 20 mins to walk to the main shopping area and Liberation Square is just a little further on. We would definitely stay there again

Karen, 3-night trip

10/10 Exceptional

Aug 22, 2022

The hotel was clean and Reception staff on arrival very helpful. The room was spacious, ideal for us as a family of 4 and facilities very good. Only downside was not being able to order from the bar menu , and not really knowing where we could go for dinner - as hotel is a 10-15 min from high street. But would still recommend :-)

suzanne, 2-night trip

8/10 Very good

Apr 9, 2023

Good for a 3 star

Some modern facilities a bit lacking - no plugs near the bed. TV too small for a very large room. Restaurant staff very attentive and lovely. Every body very pleasant and we would stay again.

Peter, 7-night trip

8/10 Very good

Aug 3, 2024

Pros were the excellent and attentive staff. The breakfast buffet was hot, varied and delicious. The distance to St Helier is walkable which gives a great choice of restaurants for the evening meal. Indoor heated pool and jacuzzi - which was actually hot. Cons were simply the heat - we were there in the last week of July when there was a heatwave, which was lovely by day - but by night too much as there’s no air conditioning in the rooms or indeed elsewhere in the hotel. Outdoor pool not heated - in fact, freezing.

Dawn, 7-night trip

8/10 Very good

Aug 30, 2022

Great staff. Food was good but it is very noisy at night with the busy road with having to leave the windows open and having no air con was a problem for us. The fan provided doesn’t really do anything. Had a good stay but have booked a different hotel for next year as defo need air con to be able to sleep.

Nigel, 7-night trip

8/10 Very good

Sep 15, 2024

Great hotel, staff very pleasant and helpful throughout. Room good size, large comfortable bed, bathroom with shower and bath. Ample toiletries supplied. Hospitality tray, which was replenished daily. Very good breakfast, with wide choice. Free parking on site. Good wi-fi. There I are two pools and spa, but unfortunately we didn’t have time to go in either. Hotel is about 20 minutes walk from St Helier where there are plenty of shops and restaurants. Buses also stop nearby. Only a couple of small gripes. Room next to us had TV on loud, walls are not very soundproof. Also weather had turned cold even though it was early September and there was no heating in the rooms. Otherwise great stay and would recommend.

Barbara, 3-night trip

2/10 Poor

Jul 11, 2022

Avoid....no air-conditioning!!!!!

Avoid during summer. NO AIR-CONDITIONING!!!!!!! Most uncomfortable night's sleep I have ever had. Even after changing rooms and being given a fan, sweated all through the night. Hotel was very expensive, so the least I would have expected was air-conditioning and a comfortable night's sleep. Staff in the morning were not interested at all and didn't even ask if we'd enjoyed our stay!!! I said to the lady on reception, in case she was interested, that we had had a very uncomfortable night's sleep. She told me to do a review on Trip Advisor!! I told her I definitely would!!! Over-priced meal in restaurant. Prawn cocktail tasted tainted of something (smoked salmon?) - it was simply awful!! Breaded chicken tough and almost inedible - I left half of it!! I am former airline crew who has stayed in hotels all over the world. This was the worst experience of a hotel stay. Very disappointed.

Kim, 1-night trip

10/10 Exceptional

Sep 15, 2025

Merveilleux

Hôtel magnifique, de très beau standing. Les chambres sont très belles et très confortables, bénéficient de tous les équipements utiles. La salle des repas est vaste et les repas très soignés. Le personnel est disponible, à l'écoute des besoins, et on a l'impression d'être dans un hotel de luxe. Je recommande vivement les repas , car la variété des plats et la présentation sur les assiettes sont exemplaires. Ma femme et moi reviendrons sans hésiter dans cet hôtel lors de notre prochain séjour. Bravo à toute l'équipe.

Jean-Pierre, 3-night trip

8/10 Very good

Jul 5, 2025

Adrian, 2-night trip

10/10 Exceptional

Nov 28, 2024

Anthony, 4-night trip

8/10 Very good

Jul 17, 2024

Short stay in Jersey

JEREMY, 4-night trip

10/10 Exceptional

Jun 15, 2024

Per, 4-night trip

8/10 Very good

Jun 11, 2024

Per, 3-night trip

8/10 Very good

Sep 26, 2023

Emmanuel, 1-night trip

10/10 Exceptional

Aug 31, 2023

Ian, 5-night trip

6/10 Good

Jul 24, 2023

Simon, 3-night trip

4/10 Fair

Jun 12, 2023

andrew, 2-night trip

6/10 Good

Jun 5, 2023

Soumya Kumble, 3-night trip

The Monterey Hotel, Sure Hotel Collection by Best Western

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