Oof, what a mess. I guess the hotel is under construction? It was loud at odd hours, and there's still construction protection on the windows, giving the room a green hue. Front desk clerk (the woman) was rude at check-in. Finally, they charged me a cleaning fee, citing urine on the mattress (!) - a completely spurious accusation.
Nicole
2 晚商務旅程
8/10
Deborah
6 晚行程
10/10
Hotel was clean,well equipped and in a great location. But most importantly it was QUIET! I never heard a peep from outside or my neighbors, which is a rarity in the city! Staff was helpful and kind!
Melissa
1 晚商務旅程
2/10
The hotel has a homeless/transitional floor- 2nd floor which was never disclosed either on their website or on the premise. There was no security or protective access and 2nd floor occupants had access to other floors. We have never seen such a blatant disregard for the safety of hotel guests.
真實旅客
6 晚家庭旅程
8/10
Stefano
8 晚家庭旅程
10/10
Incredible. I’ve stayed in NY hotels a good few times this was the best! From the moment I arrived Cassandra was warm, attentive but not overly so. She was real. Helpful. Amazing. Some NY hotels can feel
Cold and inhospitable, this place struck the perfect balance for me. All the staff were great actually, but Cassandra was always present, professional, perfect.
真實旅客
7 晚商務旅程
8/10
Elsa
6 晚行程
8/10
真實旅客
6 晚家庭旅程
10/10
Bed & pillows & sheets were ultra comfortable- walk in shower great. Would have liked darker curtains to block out window.
Susan
1 晚家庭旅程
10/10
Love the location. It’s easy, cute, and the room had two queens and space. Perfect NY hotel.
Danielle
2 晚家庭旅程
10/10
We enjoyed our stay in this hotel.
Luisina Carla
6 晚行程
10/10
Très bon séjour, la chambre était propre et nettoyé tous les deux jours (à notre demande)
Gaelle
10 晚友伴旅程
8/10
JULIA
8 晚行程
10/10
Carlos
3 晚行程
8/10
Excellent communication prior to arrival. E mails were answered promptly.
Excellent check in, very friendly and helpful staff.
Clean room (2 double beds , mid floor) not a lot of room but sufficient for our needs. Heater was rather noisy, We needed it on for the first night as it was cold outside.
Very convenient for places to eat- Essex market was brilliant as was the Chinese restaurant on Essex Street .
Very convenient location for lots of attractions with subway very near. will be staying here again.