Stay was great with the exception of the elevator being out of service.
Wesley
Wesley (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 30 日
Um elevador só funcionando mas não chegou a afetar nossos horários e achei a cama mole demais mas o resto estava tudo perfeito, quarto de tamanho bom , banheiro grande , funcionários super solícitos , recomendo .
SILVIA
SILVIA (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 26 日
Ashley
Ashley (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 25 日
The hotel unfortunately is not as pictured. The rooms are tired dated, shabby and grubby in places. I would not rate this a 4 star hotel. It’s in need of a refurbishment. The staff are friendly and helpful with daily maid service which you’d expect. Bed was comfortable and sheets clean but towels are not luxurious and the ones we got on a daily basis where threadbare in places. This is not IHG 4 star in UK standards.
sharon
sharon (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 24 日
Sarah
Sarah (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 19 日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 18 日
Welcoming and attentive staff.
Daniel
Daniel (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 16 日
Loved the flavored water in lobby but one of only two elevators was out of service, so that was inconvenient. Mostly a good stay, though.
Mary E
Mary E (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 15 日
Hoss
Hoss (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 13 日
George
George (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 13 日
The hotel is in need of renovation. My toilet ran nonstop, despite letting the hotel staff know on the first day of my visit. Only one of the elevators was operational. In places repainting was done in different colors. The punny environmental print EVERYWHERE is quite dated.
Mara
Mara (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 12 日
Julia
Julia (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 11 日
Eirik
Eirik (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 10 日
one of two elevators was out of service the entire weekend, creating ridiculously long waits. We were on the 10th floor and ended up taking the stairs twice.
Robyn
Robyn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 8 日
Adrian
Adrian (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 7 日
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 5 日
Okay
The room was good size, had everything I needed, including workout equipment and spacious.
The check in was poor, I was told I would receive a call to let me know my room was ready, this didn't happen. One of the lifts was out of order for my entire stay and to get to my room after check in it took 18 minutes.
No water in the room.
Katie
Katie (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 4 日
No close by shops
Nancy
Nancy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 4 日
Easy walk too Barclay Center
Joseph K
Joseph K (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 4 日
Brittany
Brittany (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 3 日
clean and comfortable room and great shampoo too :)
Nini
Nini (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 29 日
Overall GOOD Experience
Overall we had a good experience at the Even Hotel for our first visit to NY. Entire Hotel and our room was very clean. Bathroom was a bit dated but VERY clean(most important). Towels were scratchy but clean and room service came daily and changed our sheets and tidied up the room and left the bathroom spotless, shower doors were spotless every day! King mattress and pillows were marvelously comfortable and the bedside charging station was a big win. Front lobby was lovely as was the guest lounge area. Staff was friendly and efficient. The evening bartender, Charisma, was outstanding! She made our stay extra fun for sure, despite the bar being out of many items our entire 4 night stay. There was a small outdoor space off the lounge that was quite lovely but the lock on the door malfunctioned so we were not able to get out there our final morning. A couple other things to note: only 1 elevator was working for our entire stay, fancy coffee machines weren't working and remote food ordering computers were down often. One more note - upon check in my initial bill did not reflect the "member" discount of near;y $500. When I brought this to their attention the front desk clerk was hesitant to research but the onshift manager stepped in immediately and resolved the issue explaining that sometimes when we book through a discount site like (Hotels.com) those prices don't transfer to the hotel. Across the street one block to right is Black Seed Bagels!! Really Delicious!!